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Added 2 mins ago
Parking Operations & Permits Coordinator
City of Mississauga
Mississauga, ON
Coordinates with Parking Admin team to facilitate the onboarding of new security companies and oversees the management of private security officer training and recertification programs.
Added 17 mins ago
MU
PROJECT COORDINATOR (BAND LEVEL 6)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Part-time
Reporting to the Project Lead, the Project Coordinator will coordinate project activities, including engaging prospective STEM teachers. The successful candidate will help build…
Added 17 mins ago
K
Project Coordinator / Group Administrator
Kelly
Mississauga, ON
- $31 to $36 CAD / hour
- Contract
The bank is seeking a highly organized and detail-oriented Project Coordinator / Group Administrator to support departmental operations, workforce management, and leadership activities. The…
Added 17 mins ago
SM
Coordinator, Cruise Services
SSA Marine Canada
Vancouver, BC
- Full-time
The Coordinator, Cruise Services is responsible for overseeing the day-to-day operational, security, passenger flows, ground transportation, and traffic management activities of Canada…
Added 17 mins ago
CO
Project Coordinator
City of North Vancouver
North Vancouver, BC
- $51.51 to $60.87 CAD / hour
- Temporary
The Infrastructure, Transportation and Parks Department requires a temporary full-time Project Coordinator in the Public Realm Infrastructure (PRI) team for approximately two (2) years. In…
Added 17 mins ago
GG
Project Operations Manager
Gateway Group
Hamilton, ON
- Full-time
Gateway Group is hiring a Project Operations Manager to own the project side of delivery: schedules, budgets, trade awarding, purchase orders, change orders, and client handoffs. Reporting…
Added 17 mins ago
OM
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
- Full-time
The Senior CAD Coordinator is responsible for leading the creating and modifying mechanical and electrical CAD models and drawings. The incumbent must be highly proficient with the modeling…
Added 32 mins ago
A
Senior Project Coordinator – Solid Waste Management
AtkinsRéalis
Calgary, AB
- Full-time
AtkinsRéalis is experiencing significant growth in its Solid Waste Management practice across Canada. To support the expansion of our project portfolio and meet the growing demand for our…
Added 32 mins ago
SP
Project Coordinator - Residential Construction
SEYMOUR PACIFIC DEVELOPMENTS LTD.
Campbell River, BC
- Full-time
…are thrown at you with a moment’s notice. We're looking for a Project Coordinator to join the Project Management team in Campbell River,…
Added 32 mins ago
JI
Planning and Readiness Coordinator
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
…deployment of world-class training capabilities supporting a legacy project while enabling Canada's next generation of naval platform technologies. Through effective planning, coordination,…
Added 32 mins ago
Coordinator, Recruitment & Admissions
Simon Fraser University
Burnaby, BC
The Coordinator, Recruitment and Admissions, oversees the Graduate Programs unit initiatives to recruit and retain students, both domestic and international, for all programs at the Beedie…
Added 32 mins ago
VI
Airside Coordinator
Vancouver International Airport Authority
Richmond, BC · Airside Operations Building, CA-BC
- Full-time
Are you a collaborative problem-solver who thrives in a fast-paced operational environment? We have an exciting full-time term opportunity (through July 2027) for an Airside Coordinator.
Added 32 mins ago
SP
Project Coordinator - Residential Construction
Seymour Pacific Developments
Campbell River, BC
- Full-time
…are thrown at you with a moment’s notice. We're looking for a Project Coordinator to join the Project Management team in Campbell River,…
Added 47 mins ago
Digital Content Coordinator
University of Toronto
Toronto, ON
Reporting to the Manager, Marketing, Communications and Strategic Initiatives, the Digital Content Coordinator will play a key role in the planning, implementation and evaluation of social…
Added 47 mins ago
ME
Electrical Project Coordinator
Montana Electrical Contractors Ltd.
Toronto, ON · Etobicoke, ON
- Full-time
Role Description The Electrical Project Coordinator is a full-time, on-site role located in Etobicoke, ON. This position is responsible for coordinating day-to-day project activities,…
Added 1 hour ago
AG
Parts Coordinator - Fixed Plant Maintenance
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Sr. Fixed Maintenance Planner, the Maintenance Parts Coordinator is responsible for the timely pickup, delivery, and distribution of parts, materials, tools, and supplies…
Added 1 hour ago
C
Tool Rental Administrator
Chandos
Leduc, AB
- $70,000 to $75,000 CAD / year
- Full-time
…Rental Administrator support person to our Tools and Equipment Coordinator(s) in keeping our construction sites running smoothly. This role is ideal for someone that is mechanically…
Added 1 hour ago
H
Procurement Coordinator
Hays
Brampton, ON
- Contract
We are seeking a highly organized and proactive Project Coordinator – Store Supplies Procurement to support the day-to-day operations of the Store Supplies team. This role is a combination…
Added 1 hour ago
TB
Fellowship Program Coordinator
The Black Birth Project
Toronto, ON
- $10,000 CAD / month
- Contract
We are seeking an organized, empathetic Fellowship Coordinator to manage project logistics and participant support. Reporting to the Program Directors, you will serve as the primary…
Added 1 hour ago
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
The Senior CAD Coordinator is responsible for leading the creating and modifying mechanical and electrical CAD models and drawings. The incumbent must be highly proficient with the modeling…
Added 1 hour ago
G
Coordinator, Environment
Glencore
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator, Environment is primarily responsible for the management, quality assurance, analysis, and reporting of environmental compliance data to…
Added 1 hour ago
TM
Sales Coordinator
Trium Mobilier de Bureau Inc.
Montreal, QC
- Full-time
Role Description The Sales Coordinator is a full-time, on-site role based in Montreal, QC. This role supports the sales team by preparing quotations, proposals, and order documents, and by…
Added 1 hour ago
M
Mobile Learning Coordinator
MNA
Edmonton, AB
- Full-time
The Otipemisiwak Métis Government is recruiting for a Mobile Learning Coordinator within the Children and Family Services Early Learning Program. Reporting to the Land-Based and Mobile…
Added 1 hour ago
SC
IT Operations Process Coordinator
Staples Canada
Richmond Hill, ON
- Full-time
Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps…
Added 1 hour ago
D
Delivery Coordinator, Project management
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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