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Added 12 mins ago
CI
Aviation System Safety Specialist
Calian in Space & Technology
Gatineau, QC
- Full-time
Must have an undergraduate or master’s degree from a recognized post-secondary institution* in engineering. OR Must have obtained the rank of Capt or above within the Aerospace Engineering…
Added 12 mins ago
ML
Director of Operations
MetCap Living
Eastern Canada
- Full-time
Post-secondary education in business, real estate, property management, or a related field; equivalent experience will be considered.
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Morden, MB
- Part-time
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Henderson Hwy, Winnipeg, MB
- Part-time
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Added 12 mins ago
CC
Retail Shift Leader
Canna Cabana
Morden, MB
- Full-time
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Added 12 mins ago
SS
Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada
SCM Services d’assurances
Mississauga, ON
- Full-time
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Added 27 mins ago
BG
Territory Manager
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Zehner
- Full-time
Post-secondary education in Business, Sales, Engineering Technology, or a related ﬁeld is considered an asset.
Added 27 mins ago
Library & Archive Assistant
Ashbury College
Ottawa, ON
Library and Information Technician diploma, Archives and Records Management certificate, or related post-secondary education in Library Science, or a related field
Added 27 mins ago
TC
Environmental Health and Safety Co-op Student
TOYOTETSU CANADA INC
Norfolk, ON · Simcoe, ON
- Other
…of Norfolk County (Simcoe, ON). We utilize state of the art technology to ensure our automotive parts are assembled with a high degree of…
Added 27 mins ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
…systems to support graduate clearing, registration of post-secondary, continuing education and apprenticeship students, OEN registry, and other registrarial activities working…
Added 27 mins ago
WC
In-House Videographer & Video Editor
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BC · Surrey, British Columbia
- Full-time
Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 67 career…
Added 27 mins ago
OS
Project Administrative Assistant
Open Systems Technologies
Mississauga, ON
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Education: Post-secondary diploma or Bachelor’s degree in Business Administration, Communications, Human Resources, or related field (or equivalent practical experience).
Added 27 mins ago
HG
HR Coordinator, Systems & Administration
Hendrix Genetics
Kitchener, ON
- $65,000 to $75,000 CAD / year
- Full-time
Post-secondary education in HR or equivalent field of study
Added 27 mins ago
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Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Post-secondary education in Information Technology, Computer Science, or a related field is required.
Added 27 mins ago
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HR Manager
Hendrix Genetics
Kitchener, ON
- $85,000 to $95,000 CAD / year
- Full-time
Hendrix Genetics is a multi-species animal breeding, genetics and technology company that is passionate about animal breeding and our customers. We have breeding programs in laying hens,…
Added 27 mins ago
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Executive Assistant
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Regina, SK
- Full-time
Post-secondary education in Business Administration, Office Management, or a related field.
Added 27 mins ago
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City of Windsor
Windsor, ON
- Full-time
Must have an Ontario Secondary school Graduation Diploma or Ontario Ministry of Education equivalency plus ten (10) full-time years of experience with the Corporation of the City of Windsor…
Added 42 mins ago
IT
Accounting Analyst - 12-Month Contract
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Oldcastle, ON
- Contract
Post-secondary education in accounting, finance or related field
Added 42 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 42 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level D
Added 42 mins ago
CO
By-Law Enforcement Clerk
City of Windsor
Windsor, ON
- Full-time
Must have an Ontario Secondary school Graduation Diploma or Ontario Ministry of Education equivalency plus ten (10) full-time years of experience with the Corporation of the City of Windsor…
Added 42 mins ago
LL
Legal Administrative Assistant - Real Estate & Land Development & Business Law - 1+ Years - London (Hybrid)
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- Full-time
…environment with excellent support services and state-of-the-art technology. Lerners’ employees enjoy a fast-paced work environment and a supportive, collegial culture. Our positions are…
Added 42 mins ago
M
Auxiliary Equipment & Yard Manager
Mammoet
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- Full-time
Added 57 mins ago
C
Business Enablement Analyst co-op
CIBC
Toronto, ON
- Full-time
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered…
Added 57 mins ago
C
Analyst, Enterprise Data and Records co-op
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Toronto, ON
- Full-time
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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