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Added 5 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 7 hours ago
Resident and Family Service Coordinator
Shannex Incorporated
Dartmouth, NS
Full-time
We are searching for a Resident and Family Services Coordinator to join our Opal Ridge Hall Enhanced Care team based in Dartmouth, Nova Scotia.
Added 9 hours ago
Assets Coordinator - Facilities Services (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time regular Assets Coordinator commencing September 28, 2026. Evening and weekend work may be required as…
Added 9 hours ago
Fitness Consultant
Vivo for Healthier Generations
Calgary, AB
Full-time
…social, and emotional wellbeing, including fitness and wellness facilities, aquatic amenities, gymnasiums, climbing spaces, ice rinks, and community gathering…
Added 10 hours ago
Social Media Coordinator
Water Treatment Equipment Co
Brantford, ON
Full-time
Demonstrated success collaborating with cross functional teams, including sales, service, and operations.
Added 11 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 11 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 13 hours ago
Project Coordinator
Industrial Refrigeration Pros
Ritchot, MB
Full-time
Prairie HVAC/R, part of the IR Pros family of companies, is seeking a Service Coordinator who acts as the primary point of contact for customers, clients, and team members to ensure…
Added 13 hours ago
RMA Coordinator
Evertz Microsystems Limited
Burlington, ON
Contract
…responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures…
Added 14 hours ago
Community Program Attendant (Casual)
City of Dawson Creek
Dawson Creek, BC
Temporary
…the Community Culture & Recreation Manager, Community Program Coordinator, Community Sports Coordinator, or designate, the Community Program Attendant oversees recreation activities -…
Added 14 hours ago
RMA Coordinator
Evertz
Burlington, ON
Contract
…responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures…
Added 14 hours ago
Project Coordinator
Express Employment Professionals - Ottawa East
Ottawa, ON
$50,000 to $70,000 CAD / year
Full-time
Our client, a leading property restoration and remediation company, is seeking a highly organized and motivated Project Coordinator to join their growing team.
Added 14 hours ago
Property Maintenance Coordinator
Altis
Mississauga, ON
$60,000 to $70,000 CAD / year
Full-time
Join a growing organization in the logistics and supply chain sector as a Property Maintenance Coordinator, where you’ll help create a safe, efficient, and reliable environment that keeps…
Added 14 hours ago
Integrated Mission Manager
The Salvation Army Canada and Bermuda Territory
Salmon Arm, BC · New Hope Community Church - Salmon Arm- Family Services
Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 15 hours ago
Payroll Coordinator
ERCO Worldwide
Mississauga, ON
We deliver sustainable, innovative chemical solutions driven by a steadfast commitment to safety, exceptional service, and continuous improvement, rooted in a culture of care that fosters…
Added 15 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 15 hours ago
PUBLIC HEALTH NURSE
City of Toronto
Toronto, ON
Delivers interventions to individuals and families in hi-risk situations and acts as the service coordinator for these families where applicable. Advises/reports to appropriate authorities…
Added 16 hours ago
Regional Sales Coordinator
AccorHotel
Jasper, AB
Full-time
We are seeking a high energy Sales Coordinator who is extremely dedicated and is willing to “go the extra mile” and able to “think out of the box.” We are looking for a hospitality career…
Added 16 hours ago
Fleet Administrator
Cormorant Utility Services
Cambridge, ON
Follow up with repair facilities, suppliers, and vendors regarding vehicle and equipment status as directed
Added 18 hours ago
Resident Services Coordinator
Hazelview Properties
Toronto, ON
Full-time
The Resident Services Coordinator is the primary tenant-facing representative of the building, responsible for delivering an exceptional resident experience from move-in to move-out.…
Added 18 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM Canadian manufacturing facilities and global headquarters are located in Bolton, Ontario on a large, beautiful campus located just 20 minutes north of Toronto’s Pearson…
Added 18 hours ago
Manager, Facility Operations
Staples Canada
Richmond Hill, ON
Full-time
This role will manage facility operations nationally for Staples Canada. The role will meet or exceed defined customer service requirements, with team members following established…
Added 18 hours ago
Operations Coordinator
South End Partners
Toronto, ON
Full-time
We're looking for a motivated, driven and highly organized Operations Coordinator to join our high-performance team. This role sits at the center of the firm: supporting active search…
Added 19 hours ago
Performance Coordinator
BRP
Valcourt, QC
We are looking for a Supply Chain Performance Coordinator, reporting to the Head of Service - Performance and Risk Management - Global Supply Chain, to assist us with a wide range of…
Added 19 hours ago
Office Coordinator
Integrated Resources, Inc ( IRI )
Mississauga, ON
$18 to $20 CAD / hour
Full-time
The Office Services Associate is a key operational role providing seamless, high-quality administrative and customer service support across Reception, Mailroom, and Duplicating Print Center…

Staples Canada

Manager, Facility Operations

Richmond Hill, ON, Canada

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Sep 30, 2026

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Original job description

Some of what you will do:

This role will manage facility operations nationally for Staples Canada. The role will meet or exceed defined customer service requirements, with team members following established processes for the effective triage, vendor dispatch, follow-up and resolution of facility work orders. This role is also responsible for keeping retail facilities well maintained and operational. The incumbent will be responsible for the development, analysis and reporting of performance metrics related to facility operations, as well as providing coaching and development for the team.

Specifically, You Will:

Coaching and Development: 30%

Provide coaching, role modeling and development to multiple direct reports Execute and delivery of performance appraisals in accordance with Staples Policy
Create annual objectives for team and hold individuals accountable for creation of quarterly goals to support functional team goals, report on results and provide timely feedback
Handle any service escalations - nationally

Effective Process: 30%

Oversee Maintenance responsibilities - Retail - ensuring maintenance schedules are accurate and executed accordingly this includes reviewing all contracts, scope of work and participating in any maintenance related RFP for the Retail locations
Oversee facilities coordinator for Retail and ensure proper coverage (day to day and on a project basis)
Own R&M service agreements nationally and ensure high degree of service and execution – includes vendor management, scope creation, SME for sourcing
Create and maintain facility standards for retail workspaces, washrooms, common areas and back-of-house spaces, including cleanliness, supplies and service expectations.
Provide context for capital and expense budget creation (annually) and reporting (monthly) to ensure adherence to budget and to maintain a standard of condition for retail.
Oversee Retail WOs – timeliness, costs, and contractor selection
Lead CMMS implementation and ongoing ownership, including workflows, process design, system adoption, data integrity, user training, vendor compliance and performance reporting continuous improvement.

Safety and Security: 5%

Ensure sites are properly secured at all times
Ensure and verify proper issuance FOBS when required (trades, visitors)
Contact appropriate Facilities personnel when required for any facilities emergency
Main point with Enerfrog on inclement weather notifications

Some of what you need:

5+ years of previous experience in a corporate facilities environment
1-3 years of supervisory/management experience
Experience in a front desk role or leading the function of a front desk role is an asset
Completion of High School Diploma is required
Strong communication skills both written and oral
Highly proficient with computer programs associated with courier shipments, item tracking and bar coding
Intermediate knowledge of MS office – outlook, excel, ppt, word
Working knowledge and experience with Xerox copiers would be an asset
Project/Time Management
Strong decision making skills/high level of independent thought required.
Financial acumen

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Regular handling (lifting/pulling/carrying) of heavy boxes and equipment (approx. 20-40 lb.)
Requires frequent standing (35-65% of time)

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#Bringyourpassion

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The role manages national facility operations for Staples Canada, ensuring retail facilities are well-maintained and operational. Responsibilities include vendor management, performance metric analysis, team coaching, and overseeing maintenance schedules and budgets.

Requirements

Candidates must have at least 5 years of experience in a corporate facilities environment and 1-3 years of supervisory experience. A high school diploma is required, along with proficiency in MS Office and strong communication and project management skills.

Skills

Facility operations
Vendor management
Performance metrics
Team leadership
Budgeting
Maintenance scheduling
CMMS implementation
Project management
Financial acumen
Communication skills
Decision making
Data integrity
Process design
Contract management
Safety and security

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Facility Operations
Retail
Vendor Management
CMMS
Maintenance
Budgeting
Performance Appraisals
RFP
SME
Data Integrity
Project Management
Financial Acumen
MS Office
Outlook
Excel
PowerPoint
Word
Safety
Security
Facility Standards
Capital Budgeting
Expense Budgeting
Work Orders
Contractor Selection
Process Improvement
Team Coaching
Reporting
Operations Management
Corporate Facilities
Hybrid Work

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