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Staples Canada

Manager, Strategic Retail Initiatives (1 year contract)

Richmond Hill, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Some of what you will do:

This position is dedicated to championing the development and management of strategic retail initiatives to further enable/accelerate growth of retail sales. The Manager of Strategic Retail Initiatives will plan, execute, finalize and manage through all phases of the project lifecycle according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party vendors to deliver projects according to plan. They will also define the project's objectives and oversee quality control, risk management, and stakeholder expectations throughout its life cycle.

The Manager of Retail Initiatives will be responsible for the design, analysis and project management activities for innovative projects including consulting with various business partners, determining and defining user needs and business requirements as well as developing detailed business and technical specifications, and Q&A documentation.

Specifically, You Will:

Contribute and support the build and management of a strategic initiative management framework which supports growth of retail sales
This role includes collaborating with business leaders across the entire organization to identify top-priority strategic initiatives, scope these initiatives, develop presentations for Executive team approval, and identify the critical roadmap to enable success.
Lead and execute a diverse range of initiatives aimed at fostering the growth and sustainability of the retail business. Key areas of focus include developing strategic partnerships with internal and external partners, managing labor and structural initiatives, supporting new business operational setup, and overseeing general retail operations project management
Responsible for strategic planning, monitoring, managing, and delivery of mission critical initiatives and projects for Lead cross-functional partnerships to steer projects toward success, ensuring they comply with the company’s strategic objectives, policies, and budgets.
Leads project team(s) and assumes day to day planning, management and control of retail initiatives program development and maintenance of a project(s), including the selection of methodologies, techniques and tools that are appropriate to the project(s).
Communicate objectives, milestones, risks, and progress to stakeholders across the business, including the senior leadership team.
Serve as a trusted ambassador of each retail initiatives project, championing the strategy and benefits across the organization.
Leverage data-based insights to influence each initiative and report back on initiative results across both qualitative and quantitative measures.

Some of what you need:

4+ years of experience in management roles for complex retail process-based projects
5+ years leadership experience
Bachelor's degree or equivalent experience required
Strong project management skills; PMP certification is an asset.
Strong financial acumen, with prior experience in creating “Level of Efforts” (LOE), Business Cases, and ROI assessments.
A curious approach that is excited by what’s possible and what’s next.
Good judgment and superior troubleshooting skills required for project-related and complex situations.
Strong leadership, communication and relationship building skills
In depth knowledge of and ability to adapt project management practices

Physical demands/working conditions:

Combination - Office and work from home Environment
Occasional travel within Canada may be required

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#Bringyourpassion

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The Manager of Strategic Retail Initiatives will plan, execute, and manage complex retail projects to accelerate sales growth and operational efficiency. They are responsible for leading cross-functional teams, defining business requirements, and communicating project milestones to senior leadership.

Requirements

Candidates must have at least 4 years of experience in retail process-based project management and 5 years of leadership experience. A bachelor's degree is required, along with strong financial acumen and the ability to manage project lifecycles within budget.

Skills

Project management
Strategic planning
Retail operations
Financial acumen
Business case development
ROI assessment
Leadership
Communication
Relationship building
Risk management
Stakeholder management
Troubleshooting
Data analysis
Strategic partnerships
Business requirements analysis

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Strategic retail initiatives
Project lifecycle
Retail sales growth
Vendor management
Quality control
Risk management
Business requirements
Technical specifications
Q&A documentation
Strategic framework
Executive presentations
Operational setup
Cross-functional partnerships
PMP certification
Level of efforts
Business cases
ROI assessments
Data-based insights
Retail operations

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