Jobs in Canada

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Added 5 mins ago
Senior Manager, Software Engineering
Questrade
Toronto, ON
We’re looking for our next Senior Manager, Software Engineering
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We’re looking for our next Senior Manager, JSOC & Threat Hunting
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Senior Project Manager - Critical Infrastructure Modernization
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Bell AI Fabric is seeking a Senior Project Manager – Critical Infrastructure Modernization to deliver retrofit, upgrade and modification projects inside operating data centres. Typical work…
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Toronto, ON
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…excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare,…
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Surrey, BC
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Registered nurse, rehabilitation - ridge meadows hospital
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Registered nurse, transition line (specialty nursing) - ridge meadows - emergency
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Maple Ridge, BC
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Registered nurse, ccu, icu, cardiac stepdown, high acuity, csicu
Fraser Health Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
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Registered nurse, perinatal - langley memorial hospital
Fraser Health Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
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Registered nurse, 10 east & west inpatient surgery
Humber River Regional Hospital
Toronto, ON
…excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare,…
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Registered nurse, emergency - specialty qualified
Fraser Health Authority
Langley, BC
- $41.42 to $59.52 CAD / hour
Participates in the care and discharge planning process for patients on admission by ensuring the care plan is established and implemented effectively, updating care plan and intervening as…
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Anesthesia assistant
Humber River Regional Hospital
Toronto, ON
- $49.88 to $60.69 CAD / hour
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…excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare,…
Added 28 mins ago
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Switchboard operator
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Toronto, ON
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Registered nurse 7 west cardiology
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Toronto, ON
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Added 28 mins ago
FH
Community licensed practical nurse - surrey
Fraser Health Authority
Surrey, BC
- $32.84 to $44.96 CAD / hour
Reporting to the Manager, Clinical Operations or designate, performs, implements, plans and evaluates nursing care for their own work assignments within the competency and practice…
Added 28 mins ago
Scrum master
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Toronto, ON
To lead Agile delivery teams by facilitating the Scrum process, removing impediments, and fostering an environment of high performance, collaboration, and continuous improvement. The Scrum…
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Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
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Added 28 mins ago
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Licensed practical nurse, full scope - delta
Fraser Health Authority
Delta, BC
- $32.84 to $44.96 CAD / hour
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…

Staples Canada

Print Production Lead

Toronto, ON, Canada
Richmond Hill, ON, Canada
Mississauga, ON, Canada

Full-time

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2–4 years of experience in print production, production coordination, print support, sales support, estimating, customer service operations, or a related operational role.
Posting language: English
Posted: Oct 13, 2026

Original job description

Some of what you will do:

The Print Production Controller coordinates print work through Staples Canada’s national production network. The role validates production readiness, applies approved routing standards, monitors job progress, resolves routine issues, and escalates service or completion risks. Working across retail, eCommerce, B2B, print fulfilment partners, production facilities, and approved vendor-supported work, the Controller provides clear ownership, visibility, and workflow discipline from intake through completion.

Specifically, You Will:

Review production-ready work to confirm files, specifications, timelines, quantities, finishing, delivery details, and supporting information are complete before release.
Work with Sales, Print Support, Print Estimating, production facilities, print fulfilment partners, approved vendors, and operational partners to resolve missing, unclear, or conflicting production information.
Interpret approved estimates, costing, sourcing, and production requirements to move work into the appropriate workflow.
Apply approved routing standards and workload visibility to coordinate the appropriate production path, including production facility or approved vendor production.
Proactively monitor job activity, intake quality, handoff points, routing constraints, and emerging red flags to identify risks before they affect service or committed completion dates. Take early action where possible and escalate as required to the Manager, hub managers, or other operational leaders.
Respond to escalations from intake, sales, customer-facing, and operational channels by assessing the issue, taking prompt action to resolve where possible, engaging the appropriate partners, and ensuring the resolution is documented and communicated in a timely manner.
Maintain accurate documentation of routing decisions, job status, exceptions, ownership changes, escalations, and resolution steps using approved workflow and ticketing processes.
Reinforce standard intake, routing, documentation, escalation, and communication practices across the Print Control Center.
Identify recurring issues, process gaps, handoff challenges, routing constraints, and improvement opportunities; share findings with Production Control leadership; and escalate issues as needed to support timely, documented, and communicated resolution.

Some of what you need:

College or technical diploma in graphic communications, print production, business, operations, or a related discipline preferred.
Strong understanding of production readiness, intake quality, print specifications, file readiness, finishing options, routing, job movement, documentation requirements, and common production risks.
Ability to interpret approved estimates, job specifications, sourcing decisions, costing information, and production requirements within defined decision rights and escalation criteria.
Ability to collaborate with Print Estimating and operational partners to support complete handoffs, accurate routing, workflow control, and production execution.
Strong proactive monitoring, prioritization, issue resolution, workload visibility, and early risk identification skills.
Sound judgment to resolve routine production issues and recognize when decisions, exceptions, or risks require escalation to Production Control leadership.
Strong attention to detail, organization, documentation discipline, follow-through, and comfort with production systems, workflow tools, ticketing logic, CRM, order management, quoting tools, and Microsoft Office.
2–4 years of experience in print production, production coordination, print support, sales support, estimating, customer service operations, or a related operational role.
Experience with print specifications, production workflows, job routing, intake, escalations, approved vendor coordination, or production facility environments preferred.
Experience supporting B2B print, print fulfilment partners, retail print, eCommerce print, commercial print, centralized production, or multi-site production networks is an asset.
Experience with workflow, ServiceNow, CRM, order management, or production tracking tools is an asset.

Physical demands/working conditions:

Remote environment.
Requires a high-speed, stable internet connection.
Occasional travel to corporate offices, production facilities, approved vendor sites, or Staples locations may be required.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Print Production Controller at Staples Canada will check that print jobs are complete before release, route them to the right production path, and track each job to completion. They will resolve problems with sales, print support and production partners, and document decisions and escalations.

Requirements

Candidates need 2 to 4 years of experience in print production, production coordination, print support, estimating or a related operational role. A college or technical diploma in graphic communications, print production, business or operations is preferred, along with strong attention to detail and comfort with workflow, CRM, order management and Microsoft Office tools.

Skills

Print production
Production readiness review
Print specifications
File preparation review
Finishing options
Job routing
Workflow management
Ticketing systems
ServiceNow
CRM
Order management systems
Quoting tools
Production tracking
Microsoft Office
Microsoft Excel
Risk identification
Issue resolution
Escalation management
Vendor coordination
Documentation
Attention to detail
Prioritization
Cross-functional collaboration
Estimate interpretation
Production planning

Benefits

Associate discount
Health and dental benefits
RRSP/DPSP
Performance bonuses
Learning and development programs

Keywords

print production
production controller
print production coordinator
production readiness
job routing
print specifications
prepress
print fulfilment
ServiceNow
CRM
order management
Microsoft Office
workflow
ticketing
print estimating
B2B print
eCommerce print
production planning
remote work
Staples

Seniority

Mid level

Perks

Retirement plan
Performance bonus
Employee discount

Tools

ServiceNow
CRM
order management system
quoting tools
Microsoft Office

Fields of study

graphic communications
print production
business
operations

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Work requirements

Jobs in Canada