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Added 13 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
…team. This role is pivotal in providing expert guidance and support on a broad range of ER matters, ensuring legal compliance, consistency, and best practice across the…
Added 13 mins ago
TH
Territory Sales Representative – B2B
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Grande Prairie, AB
- Full-time
Our client is a locally owned, family-run service company that has been looking after businesses across Northern Alberta for over 45 years, winning against national competitors by being…
Added 13 mins ago
FM
Quality Engineer
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Richmond Hill, ON
- Full-time
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Added 13 mins ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
Summary: The Site Administrator is responsible for providing administrative support to the site team and ensuring the efficient daily operations of the property. This role involves…
Added 13 mins ago
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- Full-time
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- Full-time
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Royal Drugs
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- $29 to $34 CAD / hour
- Full-time
Excellent customer service skills and the ability to collaborate with all levels both inside and outside the organization
Added 13 mins ago
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Account Manager
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- Full-time
Complete the sales process while building strong customer relationships
Added 13 mins ago
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Added 13 mins ago
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Added 13 mins ago
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Reporting to the District Manager and collaborating daily with the Delivery or Service Coordinator, the primary responsibility of the Propane Specialist is to deliver propane. The propane…
Added 13 mins ago
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- Full-time
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Added 13 mins ago
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Sales Associate
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Leduc, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 13 mins ago
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Winter 2026/27 - Hospitality Services - CMH Purcell
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Parking/ONE Card/Campus Store Support (Regular Part Time)
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ON
- Part-time
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Added 28 mins ago
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Seasonal Associate - Famous Footwear
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Added 28 mins ago
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Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
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Natural Value Department Manager
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Train and develop department associates in customer service, product knowledge, and merchandising
Added 28 mins ago
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Train and develop department associates in customer service, product knowledge, and merchandising
Added 28 mins ago
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Manager, Customer Protection
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- Full-time
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Added 28 mins ago
LC
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Added 28 mins ago
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Added 28 mins ago
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Staples Canada

Regional Services Manager

Saskatoon, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: ⦁ 5+ years of multi-unit leadership experience in retail, print, or wireless sales, with a proven ability to drive profitable growth and sales.
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

The Regional Services Manager is accountable for driving profitable growth in print and marketing, wireless telecommunications, and technology services across assigned stores. This role focuses on delivering a consistent, best-in-class experience while leading initiatives that enhance customer engagement, streamline operations, and develop high-performing teams. The manager will create, communicate, and execute strategic plans in collaboration with stakeholders at all organizational levels. Their leadership ensures alignment with corporate strategies and exceptional execution of the company’s value propositions.

Specifically, you will

⦁ Drive sales growth across print, wireless, warranty and tech support services by implementing customer – focused strategies. Such as: promoting referral programs, promoting lead generation and cross-promotion between business units and identifying new market opportunities in both B2B and consumer segments.

⦁ Develop and execute business improvement plans in collaboration with district and home office leadership that reduce operational friction, improve customer satisfaction, and drive profitability across the region.

⦁ Coach and assess store teams in print, marketing, wireless, and technology services, identifying development opportunities and building high-performing teams.

⦁ Lead operational excellence by aligning stores with national standards and ensuring consistent execution of tools, processes, and customer engagement practices.

⦁ Partner with store leaders and the talent team to ensure top-tier hiring decisions are made for service roles, using available tools and resources effectively.

⦁ Address performance concerns in collaboration with store leadership, ensuring timely and structured follow-up at 30, 60, and 90-day intervals.

⦁ Support onboarding and training of new General Managers, Assistant Managers, and service supervisors, ensuring completion of training and implementation of performance improvement plans.

⦁ Foster a culture of accountability and continuous improvement, setting clear expectations and holding teams responsible for achieving results.

⦁ Monitor market trends and customer feedback to inform strategy and influence product and service development that meets evolving customer needs.

Some of what you need

⦁ 5+ years of multi-unit leadership experience in retail, print, or wireless sales, with a proven ability to drive profitable growth and sales.

⦁ Advanced knowledge of print and marketing services, wireless telecommunications, and technology support.

⦁ Strong financial and strategic acumen, including experience with sales forecasting, performance analysis, and budget management.

⦁ Exceptional leadership and coaching skills, with the ability to develop high-performing teams and foster a culture of accountability.

⦁ Excellent communication and relationship-building skills, with the ability to influence and collaborate across all organizational levels.

Additional Information

⦁ Regular travel is required.

Some of what you will get:

⦁ Associate discount

⦁ Health and Dental benefits

⦁ RRSP/DPSP

⦁ PTO and Personal Days

⦁ Performance bonuses

⦁ Learning & Development

⦁ And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Regional Services Manager is responsible for driving profitable growth in print, marketing, wireless, and technology services across assigned stores. They lead initiatives to enhance customer engagement, streamline operations, and develop high-performing teams through strategic planning and coaching.

Requirements

Candidates must have 5+ years of multi-unit leadership experience in retail, print, or wireless sales. The role requires advanced knowledge of service offerings, strong financial acumen, and the ability to travel regularly.

Skills

Multi-unit leadership
Retail management
Sales growth
Strategic planning
Financial acumen
Performance analysis
Budget management
Coaching
Team development
Communication
Relationship building
Operational excellence
B2B sales
Customer engagement
Market analysis

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
PTO
Personal days
Performance bonuses
Learning & Development

Visa sponsorship

Not detected in the job text

Keywords

Regional Services Manager
Retail
Print Services
Wireless Telecommunications
Technology Services
Sales Growth
B2B
Consumer Segments
Operational Excellence
Performance Management
Strategic Planning
Budget Management
Sales Forecasting
Team Leadership
Onboarding
Training
Market Trends
Customer Satisfaction
Accountability
Multi-unit Leadership

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