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Added 4 mins ago
Sr. Manager, Commercial Insights & Analytics
High Liner Foods
Mississauga, ON
Full-time
The Senior Manager, Commercial Insights & Analytics is the strategic insights lead for the organization - responsible for shaping how data, consumer understanding, and category intelligence…
Added 4 mins ago
Courier Utility 012
Purolator Inc.
Toronto, ON · Etobicoke, ON
Full-time
When inspections fail, the Courier advises the unit manager
Added 4 mins ago
Intermediate Accountant
Live Nation Entertainment
Vancouver, BC
Full-time
Reporting to the Accounting Manager, the Intermediate Accountant will be responsible for the reconciliation and remittance of tax and royalty/license accounts, as well as the reconciliation…
Added 4 mins ago
Manager, Regulatory Affairs
Alexion Pharmaceuticals, Inc.
Mississauga, ON
Full-time
The Regulatory Affairs Manager, Canada, is responsible for the regulatory activities for the assigned product portfolios. Supporting the Associate Director, Country Regulatory Lead, the…
Added 5 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lower Sackville, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 5 mins ago
Manager, Design & Store Planning
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
The Manager, Design and Store Planning plays a critical role in shaping the customer experience across our retail network. You’ll lead the design and development of new, expanded, and…
Added 5 mins ago
Produce - Clerk Department Second Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Paradise, NL
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 20 mins ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…identify and communicate key controllables that impact the…
Added 20 mins ago
Key Accounts Manager | Channel Partnerships
Maple
Toronto, ON
Full-time
As we scale our Channel Partnerships business - one of Maple's largest commercial revenue drivers, partnering with insurance providers, benefit brokers, and reseller partnerships - we are…
Added 20 mins ago
Solution Product Marketing Manager - Canada
ActiveProspect, Inc.
Remote, Canada
Full-time · Remote
ActiveProspect is seeking a Solution Product Marketing Manager to lead market research, competitive intelligence, and solution strategy across its evolving portfolio of consent-based…
Added 20 mins ago
Global Project Manager - HerdStrong 360
Semex
Guelph, ON
Full-time
We are currently looking for an IT Project Manager to join our Information Technology team. Reporting to the Vice President, Information Technology, this role will be responsible for…
Added 33 mins ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…identify and communicate key controllables that impact the…
Added 33 mins ago
Business Development Partner
Sun Life Québec
Pointe-Claire, QC
Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 33 mins ago
Analytics Lead, Central Market Management
Lyft
Toronto, ON
Full-time
The Marketplace team at Lyft is responsible for accelerating the growth of the business and for delivering our top business/company goals around financial metrics and marketplace…
Added 33 mins ago
Data Engineer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
Contract
SLC Management is a global institutional asset manager delivering innovative, diversified solutions to meet the evolving needs of over 1,000 organizations worldwide. With more than CA$335 /…
Added 33 mins ago
Business Development Partner
Sun Life Québec
Montreal, QC
Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 33 mins ago
Leisure Sales Account Executive - Hybrid
Park'N Fly
Mississauga, ON
Full-time
…of the industry to create new revenue opportunities for the business while managing and maintaining the existing relationships with member agency…
Added 33 mins ago
Leadership Team Coordinator
Lock Search Group
Mississauga, ON
Full-time
Effectively coordinate the leadership team’s bi-annual business planning processes and monthly reporting.
Added 33 mins ago
Commercial Trainer
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Reporting to the Senior Director, Sales & Commercial Excellence, and working in close partnership with Regional Business Managers (RBMs), Marketing, Medical Affairs, Human Resources (HR),…
Added 33 mins ago
Director, Operations Analytics
Sun Life Québec
Montreal, QC
Full-time
Deep knowledge of business intelligence tools, platforms, and best practices
Added 35 mins ago
Senior Event Planner
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
Reporting to the Manager, Events, the Senior Event Planner is equal parts strategist, producer, problem-solver, and experience creator. From transforming ideas into unforgettable moments to…
Added 35 mins ago
Director, Operations Analytics
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
Full-time
Deep knowledge of business intelligence tools, platforms, and best practices
Added 35 mins ago
Directeur principal, Développement des affaires, Croissance du réseau et partenariats stratégiques / Senior Director, Business Development, Network Growth and Strategic Partnerships
McKesson
Montreal, QC
Full-time
Orchestrer le déploiement d’un plan d’intégration de l’intelligence artificielle dans les activités de développement des affaires afin d’accélérer les revenus, rehausser la qualité des…
Added 35 mins ago
Provider Relations Representative - Part-time, 6 Months Contracts - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Please note, Part-time employees are required to work 21 hours per week, primarily during regular business hours.
Added 35 mins ago
Senior Specialist, Cybersecurity (ON)
Great Canadian Entertainment
Toronto, ON · North York, ON
Under the guidance of the Manager, Cybersecurity Operations, the Senior Cybersecurity Specialist is responsible for the day-to-day operation, management, and continuous improvement of the…

Staples Canada

Retail Assistant Manager

Calgary, AB, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#Bringyourpassion

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily operations effectively.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Communication
Problem solving
Operational excellence
Asset protection
Health and safety compliance
Strategic planning
Multi-tasking
Prioritization

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Team leadership
Customer experience
Coaching
Performance appraisals
Inventory management
Merchandising
Asset protection
Health and safety
Business growth
Onboarding
Training
Operational excellence
Metrics
Action plans
Communication
Staples Canada
Retail
Management

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