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Added 10 mins ago
Quality Control Senior Specialist
OSL Retail Services Inc
Mississauga, ON
Other
Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Added 10 mins ago
Manager, Enterprise Customer Success
Spellbook
Remote, Canada
$155,000 to $180,000 CAD / year
Full-time · Remote
We’re hiring a Manager, Customer Success (Enterprise) to lead, coach, and scale a growing team of Enterprise Customer Success Managers (CSMs) responsible for the full customer lifecycle…
Added 10 mins ago
League Manager - Part-Time (Winnipeg)
Brodie Rec League
Winnipeg, MB
Part-time
The League Manager runs a Brodie location end to end. On game night, you lead a floor crew and are accountable for every game starting on time, on brand and to the Brodie Standard. The rest…
Added 10 mins ago
Senior Client Services Specialist (CAN)
Avison Young Canada
Calgary, AB
Full-time
Located in our Calgary office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a…
Added 10 mins ago
On Premise Trade Marketing Manager - Food Service & Vending
Red Bull
Toronto, ON
Full-time
The On Premise Trade Marketing Manager – food service and vending is the lead Trade Marketing role for the food service and vending segment within the Canadian On Premise organization. This…
Added 10 mins ago
Account Sales Manager
Red Bull
Calgary, AB
Full-time
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You…
Added 10 mins ago
Seasonal Quick Service (QSR) Sales Associate (Full-Time) - Eataly Eaton Centre
Eataly North America
Toronto, ON
$17.6 CAD / hour
Full-time · Contract
A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian…
Added 24 mins ago
Retail Floor Team Member - North Bay (Part-Time)
Talize
North Bay, ON
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Retail Floor Team Member - Kitchener (Part-Time)
Talize
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Retail Floor Team Member - Barrie (Part-Time)
Talize
Barrie, ON
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Retail Floor Team Member - Kingston (Full-Time)
Talize
Kingston, ON
Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Retail Floor Team Member - Kingston (Part-Time)
Talize
Kingston, ON
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Seasonal Quick Service (QSR) Sales Associate (Full-Time) - Eataly Eaton Centre
Eataly
Toronto, ON
$17.6 CAD / hour
Full-time · Contract
A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian…
Added 24 mins ago
Supervisor / Manager in Training
Manufacturing Job Site
Kitchener, ON
Internship
The Automotive Service Manager is responsible for overseeing all aspects of daily store operations, including customer service, staff leadership, sales performance, inventory control, and…
Added 24 mins ago
Quality Control Senior Specialist
OSL Retail Services
Mississauga, ON
Full-time
Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Added 24 mins ago
Retail Floor Team Member - London (Part-Time)
Talize
London, ON
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Estimator - Electrical
GDI Ainsworth
Mississauga, ON
$80,000 to $100,000 CAD / year
Full-time
Review of the estimate with the Project Manager(s), Service Managers and/or Foreman to ensure all in agreement with labour, material, equipment and subcontracting costs.
Added 24 mins ago
Merchandise Processing Team Member - Kitchener (Full Time)
Talize
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 24 mins ago
Merchandise Processing Team Member - North Bay (Full Time)
Talize
North Bay, ON
Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 25 mins ago
Retail Floor Team Member - Barrie (Part-Time)
Talize Inc / Recycling Rewards
Barrie, ON
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 25 mins ago
Retail Floor Team Member - Kingston (Part-Time)
Talize Inc / Recycling Rewards
Kingston, ON
Part-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 25 mins ago
Retail Floor Team Member - Kingston (Full-Time)
Talize Inc / Recycling Rewards
Kingston, ON
Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 25 mins ago
Recycler - Kitchener (Full Time)
Talize Inc / Recycling Rewards
Kitchener, ON
Full-time
…donations to the appropriate areas, ensuring steady flow to the sales floor, minimizing waste, and supporting recycling…
Added 25 mins ago
Merchandise Processing Team Member - North Bay (Full Time)
Talize Inc / Recycling Rewards
North Bay, ON
Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…
Added 25 mins ago
Merchandise Processing Team Member - Kitchener (Full Time)
Talize Inc / Recycling Rewards
Kitchener, ON
Full-time
…environment and enjoys staying active. You communicate well, keep the sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude,…

Staples Canada

Retail Assistant Manager

Calgary, AB, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#Bringyourpassion

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily operations effectively.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Communication
Problem solving
Operational excellence
Asset protection
Health and safety compliance
Strategic planning
Multi-tasking
Prioritization

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Team leadership
Customer experience
Coaching
Performance appraisals
Inventory management
Merchandising
Asset protection
Health and safety
Business growth
Onboarding
Training
Operational excellence
Metrics
Action plans
Communication
Staples Canada
Retail
Management

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