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Staples Canada

Retail Assistant Manager

Prince Albert, SK, Canada

Full-time

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Nov 10, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

Lead the retail team to deliver excellent customer service and achieve sales targets, including supporting customers, handling escalations, and using sales metrics to guide action plans. Hire, train, coach, and develop associates while overseeing inventory, merchandising, brand standards, and compliance with company policies and safety requirements.

Requirements

Requires 2–3 years of retail management experience with direct responsibility for sales and service targets. Candidates should have experience leading and developing teams, strong communication and interpersonal skills, and the ability to prioritize and multitask in a fast-paced environment.

Skills

Retail Management
Sales Leadership
Customer Service
Team Leadership
Coaching
Talent Development
Hiring and Onboarding
Performance Management
Sales Target Achievement
Sales Metrics Analysis
Action Planning
Inventory Management
Merchandising
Health and Safety Compliance
Asset Protection
Communication

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Paid Time Off and Personal Days
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Customer Experience
Sales Targets
Sales Leadership
Customer Engagement
Business Customers
Sales Metrics
Action Plans
Hiring
Onboarding
Training
Coaching
Performance Appraisals
Career Development
Inventory Management
Merchandising
Brand Standards
Health and Safety
Asset Protection
Privacy
Policies and Procedures
Associate Development
Customer Service
Operational Excellence

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Work requirements

Jobs in Canada