Jobs in Canada

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Added 18 mins ago
UO
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University of New Brunswick
Saint John, NB
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Candidates must have a Ph.D
Added 34 mins ago
UH
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UO
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SC
Retail Assistant Manager
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- Full-time
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Added 1 hour ago
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Toronto, ON
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BU
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- Full-time
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Added 14 hours ago
EF
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Added 15 hours ago
PT
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Winnipeg, MB
- Full-time
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Added 15 hours ago
HS
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- Part-time
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Added 16 hours ago
PC
Franchising Legal Assistant - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Legal Assistant is responsible for the administrative and coordination functions for the Legal team. In this role you will prepare legal documents, draft and review commercial leases,…
Added 16 hours ago
PC
Franchising Legal Assistant - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Legal Assistant is responsible for the administrative and coordination functions for the Legal team. In this role you will prepare legal documents, draft and review commercial leases,…
Added 17 hours ago
GO
Maintenance Assistant
Government of Manitoba
Headingley, MB
- Full-time
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed

Staples Canada

Retail Assistant Manager

1111 boulevard Jutras Est, Victoriaville, QC, G6S 1C1, Canada

Full-time

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Nov 13, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing the retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Customer service
Team development
Coaching
Performance management
Inventory management
Merchandising
Communication
Prioritization
Organization
Multi-tasking
Conflict resolution
Strategic planning
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Customer experience
Team leadership
Coaching
Performance appraisals
Inventory management
Merchandising
Health and safety
Asset protection
Business growth
Onboarding
Training
Operational excellence
Sales metrics
Action plans
Retail
Staples Canada

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Jobs in Canada