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Added 9 mins ago
FR
Marketing Research Coordinator
FirstService Residential Canada
Mississauga, ON
- Full-time
2+ years of sales support and/or operations experience would be a bonus
Added 9 mins ago
W
Senior Manager, Data Analytics
Walmart
Mississauga, ON
- Full-time
A key mandate of this role is to drive AI and analytics transformation across Merchandise Operations. Through a deep understanding of the business, its financial priorities and operational…
Added 24 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 24 mins ago
T
Sales Associate
Tilley
Vaughan, ON
- $17 to $18 CAD / hour
- Full-time
We are growing! We are seeking a Sales Associate for our brand-new store opening in Vaughan Village!!
Added 53 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
B
Client Service Associate
BMO
Calgary, AB · CALG
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 1 hour ago
TH
Department Supervisor : Full Time - TUSCANY
The Home Depot
Canada
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 1 hour ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 1 hour ago
TA
QC - SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
LaSalle, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 1 hour ago
FC
Fit4Less Manager - East York Town Centre
Fit4Less Canada
Toronto, ON
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 1 hour ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Added 1 hour ago
Sales Associate
Laura Canada
Niagara-on-the-Lake, ON
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 1 hour ago
TH
Front End Supervisor Full Time 8 Month Contract (Dartmouth)
The Home Depot Canada
Dartmouth, NS
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 1 hour ago
HI
Branch Team Lead
HUB International
Sicamous, BC
- Full-time
Coach, train, and motivate team members to meet service and sales goals
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Ottawa, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Port Elgin, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitimat, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
W
(CAN) Bakery Department Manager
Walmart
Halifax, NS
- Full-time
…meetings to review SWAS Reports for food products, orders and sales information and ensures in-stock and appropriate inventory levels in the Bakery Department by executing all merchandising…
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Cloverdale, BC · Surrey, BC
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 hours ago
T
Personal Banking Associate - Cure Labelle (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 3 hours ago
GF
Fit4Less Manager - East York Town Centre
GoodLife Fitness
Toronto, ON
- Full-time
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Added 3 hours ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
…approximately 36,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion. Learn more at…
Added 3 hours ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
…approximately 36,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion. Learn more at…

Staples Canada

Retail General Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience in a retail management role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

3-5 years of experience in a retail management role. Preferably as a General Manager.
Proven experience with achieving sales and service targets with a customer-centered approach.
Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Excellent communication and interpersonal skills, people are inspired by your communication.
Experience in coaching, developing talent, and managing teams.

Some of what you will get

Associate discount
Health and dental benefits
Competitive PTO; Personal Days
RRSP/DPSP program
Performance bonus
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading retail operations, driving sales excellence, and fostering a customer-first culture. They will oversee financial performance, manage store talent, and ensure compliance with company policies and safety standards.

Requirements

Candidates must have 3-5 years of retail management experience, preferably as a General Manager. Strong leadership, communication, and organizational skills are required to manage teams and achieve business targets in a fast-paced environment.

Skills

Retail management
Operational excellence
Sales leadership
Customer service
Financial management
Business development
Team development
Coaching
Strategic planning
Budgeting
Asset protection
Communication
Change management
Scheduling
Recruitment
Problem solving

Benefits

Associate discount
Health and dental benefits
Competitive PTO
Personal days
RRSP/DPSP program
Performance bonus
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
General Manager
Operational excellence
Sales culture
Brand standards
Customer experience
Financial targets
Budgeting
Business development
B2B solutions
Sales conversion
Talent development
Employee engagement
Asset protection
Health and safety
Privacy compliance
Change leadership
Staples Canada
Retail operations
Floor leadership

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