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Added 14 mins ago
D
Delivery coordinator, Project management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
Work with the project leader to manage change requests, solution testing and strategies for the application and technology component. Ensure availability of the application layer of…
Added 14 mins ago
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Sr. Software Engineer - DevEx
VGS
Canada
- Full-time
That's where VGS comes in. We're the world's leader in payment tokenization, trusted by the most innovative AI and Fortune 500 companies, merchants, banks, and fintechs to power modern…
Added 14 mins ago
BG
Auto Body Refinisher (Guelph)
Boyd Group Services
Guelph, ON
- Full-time
Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:
Added 14 mins ago
YH
Personal Support Worker (Temporary Part-Time, Mixed Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 14 mins ago
YH
Activation Worker (Casual Part-Time)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 14 mins ago
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Brand Director
Rates.ca
Toronto, ON
- Full-time
The Brand Director is a senior marketing leader responsible for building and evolving the brand identities of Rates.ca (RDC) and Rates Insurance Brokerage. You’ll make sure every customer…
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Grocery Team Leader
Nature's Fare Markets
Kelowna, BC
- Full-time
Experience in a customer service role is needed
Added 14 mins ago
AC
Needle Loom Operator (Rotational Shifts)
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the supervision of the Needle Loom Team Leader, the position performs a variety of needle loom functions. These major duties include but are not limited to; transporting raw materials…
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Afternoon Warehouse Manager - Distribution Centre
Gerrie Electric Wholesale Ltd.
Burlington, ON
- Internship
Strong knowledge of warehouse operations and workflow management, with experience overseeing daily activities and ensuring efficient, consistent execution.
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Payroll Associate
HealthCareersInSask.ca
Regina, SK
- Full-time
…Saskatchewan Health Authority. As the Associate, you are the leader who…
Added 29 mins ago
Sales Associate
EssilorLuxottica Group
Sudbury, ON
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 29 mins ago
Assistant Manager
EssilorLuxottica Group
Langley (City), BC · Langley, BC
Previous experience in leadership position within retail & customer service industry
Added 29 mins ago
SC
Field Security Supervisor
Securitas Canada
Toronto, ON
- Full-time
Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public…
Added 29 mins ago
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Stage - Hiver - Responsable de la gestion des stocks / Internship-Winter-Material Management Lead
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’industrie aérospatiale établi à Longueuil, au Québec. Nous fabriquons des moteurs de nouvelle génération qui équipent la plus grande…
Added 29 mins ago
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Consumer Experience (CX) Strategy lead
Sanofi
Toronto, ON
- Full-time
Solid understanding of how to create, measure and refine consumer experience strategy based on user research, human factors, customer feedback and market data.
Added 29 mins ago
CI
Student Intern, Buying and Planning Data Analytics
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 29 mins ago
VF
Maintenance Technician
Village Farms International Inc.
Delta, BC
- $30 to $42 CAD / hour
- Full-time
Village Farms International (Nasdaq: VFF) is a vertically integrated global leader in cannabis and plant-based consumer packaged goods, and sustainable innovation. As one of North America’s…
Added 29 mins ago
Principal Product Designer
Momentum Financial Services Group
Toronto, ON
…works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart - Canada’s largest non-bank branch network - and a leader in financial solutions…
Added 29 mins ago
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AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Mississauga, ON
- Full-time
You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty…
Added 29 mins ago
CS
Active Living Manager
Cogir Senior Living
Ottawa, ON · Lynwood Park
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
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Claims Representative I, Auto
Co-operators
Laval, QC
- Full-time
You are driven to create an exceptional customer experience.
Added 29 mins ago
Director, Marketing
ASSA ABLOY
ON · Oakville, ON
…digital marketing, lead generation, communications, trade shows, customer experience initiatives, and agency partnerships. This role will collaborate closely with executive leadership,…
Added 29 mins ago
DR
Yard and Warehouse Manager - Burnaby
DMC Recruitment Group
Calgary, AB
- Full-time
This is an excellent opportunity for a proven leader with deep lumber and building materials experience who thrives in a unionized environment and enjoys developing teams, improving…
Added 29 mins ago
IC
Associate Director, SEO (Mat leave Contract)
INNOCEAN Canada
Toronto, ON
- Contract
We're looking for an experienced SEO leader who thrives on blending technical expertise with strategic thinking, and who's excited to lead SEO and GEO initiatives across some of Canada's…
Added 29 mins ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time

Staples Canada

Retail General Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience in a retail management role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

3-5 years of experience in a retail management role. Preferably as a General Manager.
Proven experience with achieving sales and service targets with a customer-centered approach.
Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Excellent communication and interpersonal skills, people are inspired by your communication.
Experience in coaching, developing talent, and managing teams.

Some of what you will get

Associate discount
Health and dental benefits
Competitive PTO; Personal Days
RRSP/DPSP program
Performance bonus
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading retail operations, driving sales excellence, and fostering a customer-first culture. They will oversee financial performance, manage store talent, and ensure compliance with company policies and safety standards.

Requirements

Candidates must have 3-5 years of retail management experience, preferably as a General Manager. Strong leadership, communication, and organizational skills are required to manage teams and achieve business targets in a fast-paced environment.

Skills

Retail management
Operational excellence
Sales leadership
Customer service
Financial management
Business development
Team development
Coaching
Strategic planning
Budgeting
Asset protection
Communication
Change management
Scheduling
Recruitment
Problem solving

Benefits

Associate discount
Health and dental benefits
Competitive PTO
Personal days
RRSP/DPSP program
Performance bonus
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
General Manager
Operational excellence
Sales culture
Brand standards
Customer experience
Financial targets
Budgeting
Business development
B2B solutions
Sales conversion
Talent development
Employee engagement
Asset protection
Health and safety
Privacy compliance
Change leadership
Staples Canada
Retail operations
Floor leadership

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