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Added 6 mins ago
M
Operational Risk & Controls Lead
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Insurance Operations & Distributor Services team is seeking an experienced, analytical, and collaborative leader to join our team as Operational Risk and Controls Lead.
Added 6 mins ago
Account Manager
Syntronic
Ottawa, ON
Syntronic is a global leader in design and development, specializing in electronics, electro-mechanics, and software. We’re not just a company; we’re a community of innovators. Our teams…
Added 6 mins ago
E(
IFM Lead
ESFM (CCSSL Eurest)
ON · Mississauga, ON
- Full-time
…not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening…
Added 6 mins ago
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Cleaning Supervisor
BGIS
Calgary, AB
- Full-time
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes…
Added 21 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Scotiabank is seeking a transformational senior leader to modernize how technology and cybersecurity risks are assessed across the Bank. Reporting to the Vice President, IT Governance &…
Added 21 mins ago
PowerBI Technical Lead
NTT DATA Services
Toronto, ON
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society…
Added 21 mins ago
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Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
As an engaging leader, you will develop and orchestrate both short- and long-term sales strategies so as to maximize multiplatform (TV and Digital) advertising revenues. You will oversee…
Added 36 mins ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, AI Governance & Risk will help position responsible AI as a business enabler and competitive differentiator, fostering an environment where innovation can scale with confidence.
Added 36 mins ago
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Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
Advanced training or certification in ERP systems, data analytics, business intelligence, financial systems implementation, finance transformation, or project management.
Added 36 mins ago
AI
Data & Analytics Leader - BFSI, AI Transformation
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
We are seeking an experienced Data & Analytics Leader to help shape and grow enterprise transformation programs across the financial services sector. This role brings together data…
Added 36 mins ago
TB
Business Development Representative ($85,000-$95,000 OTE)
The Bullpen
Vancouver, BC
- $50,000 to $54,000 CAD / year
- Full-time
Business Development Representative ($85,000 to $95,000 OTE)
Added 51 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 1 hour ago
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Brand Director
Rates.ca
Toronto, ON
- Full-time
Collaborate with Growth Marketing, Business Intelligence, and Finance on brand lift, incrementality, and media mix modelling, so brand investment rests on evidence.
Added 1 hour ago
Document Governance Specialist (Hybrid)
First West
Langley (District), BC · Langley, BC
…operational advice, and analysis related to all functional business areas. The Specialist leads or provides support with operational projects and…
Added 1 hour ago
S
Consumer Experience (CX) Strategy lead
Sanofi
Toronto, ON
- Full-time
Influential leader representing CX Strategy across the business and corporate, including product and service development functions.
Added 1 hour ago
CI
Student Intern, Buying and Planning Data Analytics
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
As a global technology leader, Celestica designs, engineers, and manufactures industry-leading products and services that drive customer success and market advancement. Headquartered in…
Added 1 hour ago
Senior Manager, Economics Advisory (Ottawa)
EY
Ottawa, ON
You will expand and strengthen existing client relationships by participating in internal and external business development activities. The Senior Manager role requires a demonstrated…
Added 1 hour ago
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Senior Analyst, Strategic Intelligence, Global D&A
Chubb
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a highly skilled yet pragmatic researcher to join our team. This role serves as strategic intelligence leader for Chubb's Global Data & Analytics organization, driving our…
Added 1 hour ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, AI Governance & Risk will help position responsible AI as a business enabler and competitive differentiator, fostering an environment where innovation can scale with confidence.
Added 1 hour ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
The Manager, AI Governance & Risk will help position responsible AI as a business enabler and competitive differentiator, fostering an environment where innovation can scale with confidence.
Added 1 hour ago
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Principal Product Manager
Absorb
Remote, Canada
- Full-time
- Remote
…leaders to turn promising concepts into outcomes that move the business…
Added 1 hour ago
GD
DYNAMITE - Sales Team Leader FT - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs
Added 1 hour ago
GD
DYNAMITE - Team Leader FT - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Is available to work on a flexible schedule, including evenings, weekends and holidays, as per business needs
Added 1 hour ago
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Senior Data Scientist (Applied ML) - Canada
NerdWallet
Remote, Canada
- $161,000 to $243,000 CAD / year
- Full-time
- Remote
…culture where we lift each other up and succeed together to drive business impact across the…
Added 1 hour ago
T
Senior IT Developer
TD
London, ON · Mississauga, ON · Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…

Staples Canada

Retail General Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience in a retail management role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

3-5 years of experience in a retail management role. Preferably as a General Manager.
Proven experience with achieving sales and service targets with a customer-centered approach.
Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Excellent communication and interpersonal skills, people are inspired by your communication.
Experience in coaching, developing talent, and managing teams.

Some of what you will get

Associate discount
Health and dental benefits
Competitive PTO; Personal Days
RRSP/DPSP program
Performance bonus
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading retail operations, driving sales excellence, and fostering a customer-first culture. They will oversee financial performance, manage store talent, and ensure compliance with company policies and safety standards.

Requirements

Candidates must have 3-5 years of retail management experience, preferably as a General Manager. Strong leadership, communication, and organizational skills are required to manage teams and achieve business targets in a fast-paced environment.

Skills

Retail management
Operational excellence
Sales leadership
Customer service
Financial management
Business development
Team development
Coaching
Strategic planning
Budgeting
Asset protection
Communication
Change management
Scheduling
Recruitment
Problem solving

Benefits

Associate discount
Health and dental benefits
Competitive PTO
Personal days
RRSP/DPSP program
Performance bonus
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
General Manager
Operational excellence
Sales culture
Brand standards
Customer experience
Financial targets
Budgeting
Business development
B2B solutions
Sales conversion
Talent development
Employee engagement
Asset protection
Health and safety
Privacy compliance
Change leadership
Staples Canada
Retail operations
Floor leadership

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