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Added 4 mins ago
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Client Service Associate
BMO
Calgary, AB · CALG
- Full-time
…with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client…
Added 4 mins ago
HI
Auto Mobile Advisor
HUB International
Kelowna, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 4 mins ago
HI
Auto Mobile Associate
HUB International
Cranbrook, BC
- Full-time
As an Auto Mobile Associate, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide…
Added 4 mins ago
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Department Supervisor : Full Time - TUSCANY
The Home Depot
Canada
- Full-time
…associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 4 mins ago
TH
Flooring Sales Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Tool Rental Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Seasonal Recovery Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Overnight Freight Team Associate: Full Time - LANGFORD
The Home Depot
Victoria, BC
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 4 mins ago
TH
Plumbing & Electrical Sales Associate : Part Time - CHILLIWACK
The Home Depot
Chilliwack, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TA
QC - STOCK COORDINATOR – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Saint-Bruno-de-Montarville, QC
- Part-time
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 4 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 4 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 4 mins ago
TA
QC - SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
LaSalle, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 4 mins ago
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Front Desk Associate
Planet Fitness
Saskatoon, SK
- Part-time
…Negligible, Job Shift: Fixed Schedule, Job Category: Customer Service, Front Desk…
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Retail Staff
Campari Group
Grimsby, ON · West Grimsby, ON
…knowledgeable manner, while delivering exceptional customer service and sales objectives. This role includes cash handling, merchandising, alcohol service, and brand education all while…
Added 4 mins ago
Scotia Jarislowsky Fraser Portfolio Manager - Vancouver
Scotiabank
Vancouver, BC
The Portfolio Manager focuses on acquiring new clients and managing/retaining/deepening relationships with a book of existing high value clients. He/she will also be responsible for…
Added 4 mins ago
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ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
Deloitte Canada is seeking an experienced sales professional to support our successful and growing ServiceNow Cyber practice. The individual will focus on our market position, relationship…
Added 4 mins ago
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Business Manager
The Humberview Group
Toronto, ON
- Full-time
As a Business Manager, you'll play a key role in the customer journey by presenting financing and leasing solutions, offering valuable protection products, and ensuring every guest leaves…
Added 4 mins ago
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PT Sales Associate
Staples Canada
Aurora, ON
- $18.05 to $18.9 CAD / hour
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
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Food Service Supervisor
Compass Group Canada
Baddeck, NS
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
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Fit4Less Host - Oshawa Ritson Road North
Fit4Less Canada
Oshawa, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
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Fit4Less Host - Hamilton Centre
Fit4Less Canada
Hamilton, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 4 mins ago
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Fit4Less Host - Mississauga Westwood
Fit4Less Canada
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
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Retail Development Specialist (12-Month Contract)
Shiseido
Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Hiring Manager: Director, National Sales Field
Added 4 mins ago
Manager, Canadian Tax
ASSA ABLOY
Toronto, ON
We are seeking an experienced and strategic Canadian Tax Manager to lead all aspects of Canadian tax compliance, reporting, planning, and controversy management. This role will report…

Staples Canada

Retail General Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience in a retail management role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

3-5 years of experience in a retail management role. Preferably as a General Manager.
Proven experience with achieving sales and service targets with a customer-centered approach.
Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Excellent communication and interpersonal skills, people are inspired by your communication.
Experience in coaching, developing talent, and managing teams.

Some of what you will get

Associate discount
Health and dental benefits
Competitive PTO; Personal Days
RRSP/DPSP program
Performance bonus
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading retail operations, driving sales excellence, and fostering a customer-first culture. They will oversee financial performance, manage store talent, and ensure compliance with company policies and safety standards.

Requirements

Candidates must have 3-5 years of retail management experience, preferably as a General Manager. Strong leadership, communication, and organizational skills are required to manage teams and achieve business targets in a fast-paced environment.

Skills

Retail management
Operational excellence
Sales leadership
Customer service
Financial management
Business development
Team development
Coaching
Strategic planning
Budgeting
Asset protection
Communication
Change management
Scheduling
Recruitment
Problem solving

Benefits

Associate discount
Health and dental benefits
Competitive PTO
Personal days
RRSP/DPSP program
Performance bonus
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
General Manager
Operational excellence
Sales culture
Brand standards
Customer experience
Financial targets
Budgeting
Business development
B2B solutions
Sales conversion
Talent development
Employee engagement
Asset protection
Health and safety
Privacy compliance
Change leadership
Staples Canada
Retail operations
Floor leadership

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