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Added 1 hour ago
RA
Store Manager
Red Apple Stores ULC
Invermere, BC
- Full-time
At the heart of Red Apple, we are a team of genuine people who are big on supporting the communities we serve. You’ll be empowered to be a leader in your community - getting to know…
Added 2 hours ago
B&
District Sales Leader
Bath & Body Works
Calgary, AB
- $115,500 to $165,000 USD / year
- Full-time
Our district managers are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our…
Added 2 hours ago
ME
Full Time - Used Gear Repair Specialist
Mountain Equipment Company
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Full-time
MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability, and a place where people connect through shared passions and new adventures. For more than 50…
Added 2 hours ago
ME
Part Time - Used Gear Repair Specialist
Mountain Equipment Company
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Part-time
MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability, and a place where people connect through shared passions and new adventures. For more than 50…
Added 3 hours ago
M
Part Time - Used Gear Repair Specialist
MEC
Kelowna, BC
- $21.4 to $22.2 CAD / hour
MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability, and a place where people connect through shared passions and new adventures. For more than 50…
Added 3 hours ago
M
Full Time - Used Gear Repair Specialist
MEC
Kelowna, BC
- $21.4 to $22.2 CAD / hour
- Full-time
MEC is more than a store. We are a hub for the outdoor community, a leader in sustainability, and a place where people connect through shared passions and new adventures. For more than 50…
Added 4 hours ago
L
3rd Key
Lids
London, ON
- $18 to $18.5 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 4 hours ago
L
5768 - Assistant Store Manager FT
Lids
Brantford, ON
- $19 to $20 USD / hour
- Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 4 hours ago
CH
Food & Beverage Manager
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 4 hours ago
CH
Driver, Revelstoke (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 4 hours ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 4 hours ago
CH
Guest Experience Representative, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 4 hours ago
CH
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 5 hours ago
Warehouse Supervisor
Coldstream Clear Distillery Limited
Truro, NS
…adapt to support brand growth. This role requires a proactive leader who thrives on solving problems creatively, implementing structure, and driving continuous improvement. You will oversee…
Added 7 hours ago
P
Retail Customer Service Lead
PetSmart
Sudbury, ON · Greater Sudbury, ON
- Full-time
PetSmart does Anything for Pets – JOIN OUR TEAM!
Added 8 hours ago
SH
Store Manager Vaughan - Bass Pro Shops
Sunglass Hut
Vaughan, ON
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 8 hours ago
Optical Dispenser | Castle Towers
Bupa
Area D (Elaho/Garibaldi), British Columbia
Join our Castle Towers team today on a casual basis!
Added 8 hours ago
Assistant Planner
Sephora
Toronto, ON
…efficiently. You’ll be part of an innovative operations and logistics team that’s united in beauty, supported by those who are equally as passionate about enhancing speed and accuracy in a…
Added 10 hours ago
L
7754 - 3rd Key (H)
Lids
Medicine Hat, AB
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 10 hours ago
WC
Leader de nuit
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
…environment. In this role, you lead and support the overnight team by living Walmart’s values and ensuring shelves are stocked, displays are set, and the store is well‑presented for…
Added 10 hours ago
RI
Director of Conference Services and Events
Renard International Hospitality Search Consultants
ON · Ontario, Canada
- Full-time
He/she must be an excellent leader who will be able to train and supervise the team and build long-term customer relationships, which will enable achievement of sales objectives.
Added 11 hours ago
Operations - Warehouse Worker
BakeMark
Mississauga, ON
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for…
Added 11 hours ago
AE
AE - Sales Leader (Full-Time)
American Eagle Outfitters
Regina, SK
- Full-time
As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily…
Added 11 hours ago
WC
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart Canada
Longueuil, QC
- Full-time
…assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where…
Added 12 hours ago
C
Clerk/Cashier
Co-op
Prince Albert, SK
- Full-time
Reporting to the Cornerstone Wine, Spirits, and Beer Team Leader, responsibilities for this position include the following:

Staples Canada

Retail Operations Supervisor

Steinbach, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office administrative tasks, and maintain health and safety standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Reporting
Health and safety compliance
Staff training
Prioritization
Multi-tasking
Communication
Freight flow management
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Customer Service
Leadership
Sales
Cash Office
Reporting
Health and Safety
Training
Coaching
Freight Flow
Promotions
Keyholder
Staples Canada
Retail Management

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