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Added 37 mins ago
OT
Operations Manager
onRoute Transport Group
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
The Operations Manager is responsible for the smooth, safe, and compliant delivery of all transport operations at OnRoute Transport Group. You will lead the driver team, oversee route…
Added 37 mins ago
G
General Manager- Leadership Expansion Program
Groundworks
Burlington, ON
- Full-time
At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to…
Added 37 mins ago
S
Engineering Manager – ContentIQ
symplistic.ai
Woodbridge, ON
- Internship
We are looking for an Engineering Manager to lead the continued development and delivery of ContentIQ. This is a technical leadership role for someone who can lead engineers while remaining…
Added 52 mins ago
M&
Senior Controls Engineer
Mitchell & Associates
Brampton, ON
- Full-time
Work with Engineering, Maintenance, Operations, Quality, Toolroom, IT/OT, and external integrators to support equipment improvements, new technology implementation, and technical problem…
Added 52 mins ago
AI
Enterprise Account Executive
Avant Imaging & Information Management, Inc.
Toronto, ON · Scarborough, ON
- Full-time
Engage decision-makers across marketing, customer communications, operations, procurement, finance, technology and executive leadership.
Added 52 mins ago
UO
BIM Manager
Urban One Builders
Vancouver, BC
- Full-time
…role calls for someone with the confidence and presence to lead teams, influence stakeholders, and champion VDC/BIM adoption across the organization. You'll also develop and run training…
Added 52 mins ago
KW
Front Desk Administrator
Key West Ford Sales
New Westminster, BC
- Part-time
We’re looking for ambitious individuals with automotive sales experience who are ready to thrive in a high-traffic, lead-rich environment. If you’re a natural communicator who loves…
Added 52 mins ago
CI
Vice President, Information Systems
Calian in Space & Technology
Ottawa, ON
- Full-time
Lead enterprise applications, infrastructure, end-user services, enterprise architecture, and technology operations.
Added 52 mins ago
TS
Operations Supervisor
The Seaboard Transport Group
Corner Brook, NL
- Full-time
Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong…
Added 52 mins ago
TS
Operations Supervisor
The Seaboard Transport Group
St. John's, NL
- Full-time
Position Overview: The Operations Supervisor plays a key role in ensuring the efficient and safe coordination of driver operations. This position is responsible for maintaining a strong…
Added 52 mins ago
Assistant Manager, Education & Adventure Programs
Northland Properties
North Vancouver, BC
Oversee daily operations with summer Adventure Camps and be on radio to step in support our teams
Added 1 hour ago
NC
Internal Auditor
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Lead the design, implementation, and rigorous maintenance of Internal Controls over Financial Reporting (ICFR)
Added 1 hour ago
S
Scrap Commodity Trader
SECURE
Edmonton, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 2 hours ago
AP
Senior Strategic Account Manager, Fulfillment
AMZ Prep®
Mississauga, ON
- Full-time
Take the lead when an account is at risk, pull in Operations, Finance and Sales, and own the plan and the customer updates until it's resolved
Added 2 hours ago
CF
Director, Procurement
CI Financial
Toronto, ON
- Full-time
…monitoring and addressing performance metrics for Procurement…
Added 2 hours ago
BP
Server
Boston Pizza
Canmore, AB
- Full-time
Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet…
Added 3 hours ago
Retail Floor Leader
Fisherman's Market International Inc.
Halifax, NS
We are looking for a Retail Floor Lead to support the day-to-day operations of our retail floor. Working closely with the Retail Supervisor and store team, you will help coordinate…
Added 4 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program, the incumbent is responsible for the scientific and operational management of the program’s portfolio of…
Added 5 hours ago
J
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
The Lead Hand - Security position reports directly to the Facilities Manager and has a functional reporting relationship to the Regional Public Safety Supervisor.
Added 5 hours ago
J
General Labourer - Pockets
Jobbe
Florenceville-Bristol, NB
- $21.49 CAD / hour
- Part-time
…Florenceville-Bristol, New Brunswick. This role supports production operations, food safety, quality, sanitation, and equipment performance in a fast-paced manufacturing environment. This…
Added 5 hours ago
J
Manager, Corporate Strategic Project Delivery
Jobbe
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
As a key member of the NL Liquor Corporation, reporting to the Director of IT, you will be the Technology Lead responsible for the successful planning, execution, management, change control…
Added 5 hours ago
FH
Assistant Front Office Manager
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
As Assistant Front Office Manager, you will lead by example, anticipate guest needs, resolve concerns with confidence, and ensure every arrival, departure, and guest interaction reflects…
Added 6 hours ago
MJ
Service Manager
Manufacturing Job Site
Antigonish, NS
- Full-time
We're looking for an exceptional Service Manager to join our Antigonish, NS team and lead a department that's committed to delivering outstanding service, developing people, and driving…
Added 7 hours ago
AE
Supervisor, Long Range Planning
Agnico Eagle Mines Limited
NU · Kitikmeot, NU
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 7 hours ago
H
Vice President, Fund Accounting, Private Assets
Hays
Toronto, ON
- $135,000 to $165,000 CAD / year
- Full-time
…grow their careers and make a meaningful impact. The Toronto office is a key hub for private asset operations, offering both local leadership and global…

Staples Canada

Retail Operations Supervisor

Steinbach, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office administrative tasks, and maintain health and safety standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Reporting
Health and safety compliance
Staff training
Prioritization
Multi-tasking
Communication
Freight flow management
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Customer Service
Leadership
Sales
Cash Office
Reporting
Health and Safety
Training
Coaching
Freight Flow
Promotions
Keyholder
Staples Canada
Retail Management

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