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Added 4 mins ago
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Capacity Engineer Senior Associate
Equinix
Toronto, ON
- Full-time
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and…
Added 4 mins ago
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Guidewire Claim Center
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- Contract
5 years proven experience in Guidewire ClaimCenter Integration Development
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Insurance Financial Advisor
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Barrie, ON
- Full-time
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Cyient
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- Full-time
Une formation académique en génie mécanique ou en fabrication aéronautique au niveau collégial ou universitaire est nécessaire (ou expérience équivalente).
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Associate Optometrist
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- Full-time
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Montreal, QC · NCS - St-Laurent
- Full-time
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Added 20 mins ago
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Operations Coordinator - Yorkdale
Richemont
Toronto, ON
- Full-time
…communities. Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network – giving our…
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Financial Services Associate, Contact Centre (Full-Time, Hybrid)
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- $60,000 to $64,000 CAD / year
- Full-time
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Added 20 mins ago
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Sales Associate
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Vancouver, BC
- Full-time
Ensure after-sales follow-up in order to track deliveries and answer customer questions;
Added 33 mins ago
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Montreal, QC
- Full-time
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Added 33 mins ago
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- Full-time
Greet customers warmly and ensure an excellent customer experience
Added 35 mins ago
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Senior Software Engineer - AI/ML
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London, ON · Vancouver, BC · CAN - Vancouver - Aquatic Informatics ULC
- $120,000 to $145,000 CAD / year
- Full-time
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Added 35 mins ago
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Wireless Sales Supervisor
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Abbotsford, BC
- Full-time
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Added 35 mins ago
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Warehouse Manager - Calgary
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AB · Calgary, Alberta
- Full-time
Oversee and support the Warehouse Assistant and Customer Service Representatives/Delivery Drivers
Added 35 mins ago
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Driver/Warehouse Support
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Edmonton, AB
- Full-time
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Added 49 mins ago
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General Application- London Ontario
Goodwill Industries Ontario Great Lakes
London, ON
- Up to $18.5 CAD / hour
Roles: Retail Production Associate, Sales Associate, Donation Attendant, Keyholder, Shift Supervisor, Assistant Manager, Store Manager
Added 49 mins ago
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Nike - Seasonal Athlete (Seasonal Sales Associate) - Bloor
Retailors
Toronto, ON
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
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Nike - Seasonal Athlete (Seasonal Sales Associate) - Square One
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Mississauga, ON
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
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Nike - Seasonal Athlete (Seasonal Sales Associate) - Mapleview
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Burlington, ON
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
Added 49 mins ago
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Nike - Seasonal Athlete (Seasonal Sales Associate) - Markville
Retailors
ON · Markham, Ontario
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…

Staples Canada

Retail Operations Supervisor

Fredericton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate training, and maintain a safe, customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Leadership
Sales
Cash Office
Training
Coaching
Health and Safety
Reporting
Freight Flow
Keyholder
Staples Canada

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