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Added 28 mins ago
ME
Visual Merchandiser - Whistler
Mountain Equipment Company
Whistler, BC
- $20.4 to $23 CAD / hour
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 42 mins ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
Job Title: Retail Team Leader - Grandview 2032, Langley, Vancouver Purpose: Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding…
Added 3 hours ago
GA
Merchandise Flow Supervisor, AX Outlet - CrossIron
Giorgio Armani
Rocky View No 44, AB · Rocky View County, AB
- Part-time
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General…
Added 7 hours ago
Team Lead-Retail
Roots
London, ON
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…
Added 7 hours ago
JC
Inventory Analyst
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line…
Added 7 hours ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Drummondville, QC · St.-Nicéphore, QC
- Full-time
We’re looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.
Added 7 hours ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Drummondville, QC · St.-Nicéphore, QC
- Full-time
We’re looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.
Added 7 hours ago
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Assistant Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 7 hours ago
L&
Assistant Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 8 hours ago
N
Assistant Store Manager - Feeds' n Needs - Saint John
Nutreco
Saint John, NB · St. John , New Brunswick
- Full-time
Beyond effectively communicating with customers about merchandise, we are looking to leverage your strong business acumen and retail management experience to support our commitment to…
Added 8 hours ago
FH
Campus Store Leader Canada - 36152C
Follett Higher Education
Calgary, AB
- Full-time
As a Campus Store Leader - Canada, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth…
Added 9 hours ago
L&
Retail Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 9 hours ago
L&
Assistant Store Manager - Sherway Gardens
Lindt & Sprüngli (Canada), Inc
Toronto, ON · Etobicoke, ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than…
Added 10 hours ago
L
7734-Sales Help(H)
Lids
Lloydminster, AB
- $15 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 10 hours ago
L
7734-3rd Key(H)
Lids
Lloydminster, AB
- $15.5 USD / hour
- Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 10 hours ago
L
5726 - 3rd Key
Lids
Sudbury, ON · Greater Sudbury, ON
- $18.1 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 10 hours ago
MC
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate (St-Hubert), to join our team.
Added 10 hours ago
L
5733-Sales Help(H)
Lids
Winnipeg, MB
- $16.4 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 10 hours ago
M
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia
Quebec, QC · St-Hubert, Quebec
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate, to join our team.
Added 10 hours ago
MB
Assistant Taproom Manager
Muskoka Brewery
Bracebridge, ON
- Full-time
…exceptional consumer experience, train and coach our taproom team, provide authentic tour & event experiences, and have a critical eye to optimize our retail and merchandise…
Added 10 hours ago
AE
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Orleans, ON
- Part-time
As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective…
Added 11 hours ago
TL
Retail Store Team Leader PT - Chinook Centre, Calgary
the LEGO Group
Calgary, AB · Retail Store Chinook Ctr
- Part-time
Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to…
Added 11 hours ago
TL
Retail Store Team Leader (Part-Time) - Square One, Mississauga, ON
the LEGO Group
Toronto, ON · Mississauga, ON · Retail Store Square One Shopping Centre, Mississauga
- Part-time
Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to…
Added 12 hours ago
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Senior Director Information Technology
lululemon
Vancouver, BC
- Full-time
…merchandises, plans, and deliver products to our guests. This leader will modernize the merchandise planning and allocations suite of solutions and related integration stacks, scale our…
Added 12 hours ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
North Battleford, SK · N Battleford, SK
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…

Staples Canada

Retail Operations Supervisor

Fredericton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate training, and maintain a safe, customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Leadership
Sales
Cash Office
Training
Coaching
Health and Safety
Reporting
Freight Flow
Keyholder
Staples Canada

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