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Added 1 min ago
S
food service supervisor
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- Full-time
Added 1 min ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
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CO
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Added 1 min ago
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- $22.5 to $24 CAD / hour
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Added 1 min ago
TH
Merchandising Execution Associate Part Time - 7057 Polo Park
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catering service manager
La Luce Ristorante
Toronto, ON · North York, ON
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cook
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- Full-time
Maintain inventory and records of food, supplies and equipment
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Conducts inventory counts and processes sales through POS system.
Added 4 mins ago
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Agro Administration Summer Student
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Duties will include, but not limited to; receptionist duties, customer service, inventory control, invoicing, cash-ups, deposits and other duties as assigned in accordance with the mission…
Added 4 mins ago
BM
Merchandiser-Drumheller
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- $18 CAD / hour
- Part-time
Providing regular merchandising support – maintaining shelves, Planogram changes, Out of Stock correction, freshness, etc.
Added 4 mins ago
AA
Commis aux pièces
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- Full-time
…second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is…
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A
Material Handler( Forklift Operator)
ATCO
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- Full-time
Complete inventory consumption on all inventory transactions relocations.
Added 4 mins ago
LS
Part time Supervisor
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- Part-time
Drives Performance: You're results-oriented and support the team.
Added 4 mins ago
Laundry Aide
Winnipeg Regional Health Authority
Gladstone, MB
…also responsible for keeping and maintaining records for linen inventory, washing records, delivery records and maintaining the laundry production/storage areas, ensuring equipment is clean…
Added 4 mins ago
Administrative Support
Winnipeg Regional Health Authority
Winnipeg, MB
…environment where clients have the information, knowledge and support they need to achieve their individual health and wellness…
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Temp Front Counter Sales Representative
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- Temporary
Prepare quotes, explain options clearly, and support sales decisions
Added 4 mins ago
Retail Support Associate | Tsawwassen Mills
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- Full-time
Working with the Team Lead to maintain adequate inventory levels of replacement parts and critical spares while communicating effectively with the Operations Shift Lead and Team Lead to…
Added 4 mins ago
Assistant Route Service Sales Representative - Temporary
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Part-Time General Labourer, Warehouse
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Barrie, ON
- Part-time
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Added 4 mins ago
CS
Part-Time General Laborer, Warehouse
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Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 4 mins ago
NC
Maintenance Worker
Neighbours Community Homes
Canada
- Full-time
respond to emergencies as needed. The position is expected to manage multiple priorities, adapt to varying workloads, and often work under tight deadlines to support operational excellence.
Added 4 mins ago
NC
Property Services Administrator
Neighbours Community Homes
Canada
- Full-time
Added 4 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brockville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 4 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Planning and preparation for Inventory Management

Staples Canada

Retail Operations Supervisor

Bathurst, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, freight flow, and front office administration to drive sales and operational excellence. They are responsible for coaching associates, maintaining brand standards, and ensuring a seamless customer experience.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with accountability for sales targets. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Performance management
Health and safety compliance
Communication
Prioritization
Multi-tasking
Reporting
Staff training
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Engagement
Inventory
Freight Flow
Cash Office
Leadership
Coaching
Sales Targets
Health and Safety
Reporting
Training
Visual Standards
Backroom Management
Promotions
Signage
Performance Conversations
Staples Canada

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