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Added 7 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Kamloops, BC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 7 mins ago
SH
Retail Sales Associate
Sunglass Hut
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- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 7 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 7 mins ago
K
Part-Time Key Lead (Markville)
Knix
Markham, ON
- $22.7 CAD / hour
- Part-time
…our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as…
Added 7 mins ago
JH
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- Full-time
Oversee culinary operations across the restaurant, market/deli, pasta retail program, and gelateria, ensuring a cohesive approach to quality and execution.
Added 7 mins ago
SC
Manager, Customer Experience
Sysco Canada Inc.
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- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 7 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Canada
- Full-time
You’re a natural leader who knows how to motivate a team;
Added 7 mins ago
TB
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- Full-time
Develop cost‑to‑serve, productivity, and efficiency analytics across warehousing, delivery, and fleet operations to drive value‑based decision‑making
Added 7 mins ago
LV
MANAGER-EN
La Vie En Rose
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 7 mins ago
BV
MANAGER
Bikini Village
Richmond, BC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 7 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Nanaimo, BC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 7 mins ago
WC
Service Coordinator
Wiseworth Canada Industries 1996 Ltd. (Air Compressor Sales, Service, Parts, Installations, Rentals)
Surrey, BC
- Full-time
…Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the supplier of choice in our…
Added 7 mins ago
O
Store Manager Laval
Oakley
Laval, QC
- Full-time
Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and…
Added 8 mins ago
LV
MANAGER-EN
La Vie En Rose
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- Full-time
You are a natural leader who knows how to motivate a team;
Added 8 mins ago
LS
ServiceNow Developer
LeverageTek Staffing Solutions
Ottawa, ON
- Contract
Don't let our name fool you. Our roots are in technology, but we are also a proven leader in accounting and finance, sales and marketing, human resources, supply chain, and legal talent…
Added 8 mins ago
K
Part-Time Key Lead (Mapleview)
Knix
Burlington, ON
- $22.7 CAD / hour
- Part-time
…our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as…
Added 8 mins ago
SH
Enterprise Services (ES) Engagement Manager
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…Services, diagnostic imaging and biomedical equipment, healthcare operations, and customer engagement. You will own the customer relationship for program execution and ensure the program…
Added 8 mins ago
SH
Store Manager The Bay Centre
Sunglass Hut
Victoria, BC
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 8 mins ago
G
Surveillance Security Guard at Educational Facility
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- Full-time
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Added 8 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Victoria, BC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 8 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Burlington, ON
- Full-time
You are a natural leader who knows how to motivate a team;
Added 8 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Langford, BC
- Full-time
You are a natural leader who knows how to motivate a team;
Added 8 mins ago
IW
Chief Estimator
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- Full-time
This individual will work closely with executive leadership, Operations, Business Development, clients, consultants, subcontractors, and trade partners.
Added 8 mins ago
A
Towed Array Technician
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- Full-time
If you are a talented and experienced Towed Array Technician, Aplin has the right opportunity for you! Our client, a leader in their field, has partnered with Aplin to grow their team in…
Added 8 mins ago
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MANAGER-EN
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You are a natural leader who knows how to motivate a team;

Staples Canada

Retail Operations Supervisor

Bathurst, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, freight flow, and front office administration to drive sales and operational excellence. They are responsible for coaching associates, maintaining brand standards, and ensuring a seamless customer experience.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with accountability for sales targets. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Performance management
Health and safety compliance
Communication
Prioritization
Multi-tasking
Reporting
Staff training
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Engagement
Inventory
Freight Flow
Cash Office
Leadership
Coaching
Sales Targets
Health and Safety
Reporting
Training
Visual Standards
Backroom Management
Promotions
Signage
Performance Conversations
Staples Canada

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