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Added 10 mins ago
SJ
Associate Manager, Brand Revenue Growth Management
So Jobs
Toronto, ON
- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 10 mins ago
B&
Seasonal Retail Sales Associate-SOUTH CENTRE MALL
Bath & Body Works
Calgary, AB
- $18 USD / hour
- Part-time
Join the team as a Seasonal Sales Associate this holiday and help spread the cheer! As a Seasonal Sales Associate, you will be the face of Bath & Body Works - understanding our customers’…
Added 10 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Corner Brook, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 10 mins ago
CC
Parts Counter Specialist
Crane Carrier (Canada) Limited
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over…
Added 11 mins ago
TH
Merchandising Execution Team Associate: Full Time - COUNTRY HILLS
The Home Depot
Burnaby, BC
- Full-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 11 mins ago
TH
Overnight Freight Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 11 mins ago
TH
Paint Sales Associate: Part Time - CAMBIE
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
Sales Associate
Andrew Peller Limited
Ottawa, ON · NEPEAN, ON
…The Wine Shop . We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our…
Added 11 mins ago
C
Part-Time Stock Associate - Stuart Weitzman
Caleres
Halton Hills, ON
- Part-time
Primary Purpose: Supports the customer experience and completes operational tasks to assist in achieving store’s sales plan.
Added 11 mins ago
CA
Dutton ONroute - Full-Time Crew Member - Market
Careers at ONroute
ON · Dutton, ON · London, ON · West Lorne, ON · Chatham-Kent, ON
- Full-time
…or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you…
Added 11 mins ago
CA
Dutton ONroute - Full-Time Crew Member - A N W
Careers at ONroute
Dutton, ON · London, ON
- Full-time
…or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you…
Added 11 mins ago
Financial Service Representative
Money Mart
Belleville, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 11 mins ago
OA
Part Time - Customer Service Associate - Tommy's Express Car Wash
OpenRoad Auto Group
Brampton, ON
- Part-time
…seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express Brampton facility. We are a growing company with a team-oriented culture…
Added 26 mins ago
S
Senior Manager Sustainability
Sysco
AB · Sysco Canada Inc.
- Full-time
Provide strategic guidance and leadership to support local and national sales teams with sustainability collateral, RFP responses, and targeted strategies for key customers. Serve as…
Added 40 mins ago
OS
Wealth Management Associate
Oakbridge Search Partners
Barrie, ON
- $60,000 to $80,000 CAD / year
- Full-time
2–3 years of experience in financial services, ideally in a similar associate, advisor-support or client service role
Added 40 mins ago
OS
Wealth Management Associate
Oakbridge Search Partners
Newmarket, ON
- $60,000 to $80,000 CAD / year
- Full-time
2–3 years of experience in financial services, ideally in a similar associate, advisor-support or client service role
Added 41 mins ago
Customer Experience Associate - Terry Fox & Campeau (26.25)
Scotiabank
Ottawa, ON · Kanata, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 41 mins ago
Customer Experience Associate - Whitehorse, YT (26.25 hours/week)
Scotiabank
Whitehorse, YT
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 41 mins ago
Seasonal Sales Associate
Under Armour
Ottawa, ON
Join our team during the busiest seasons and make a big impact! As a Seasonal Sales Associate, you’ll deliver exceptional customer service, drive sales, and help keep the store clean and…
Added 56 mins ago
Sales Associate
Rogers Communications
Waterloo, ON
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
Added 56 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Niagara Falls, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 56 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Corner Brook, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 56 mins ago
W
(CAN) Overnight Associate
Walmart
Vaudreuil-Dorion, QC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 56 mins ago
W
(CAN) Associé des rayons de la mode
Walmart
Candiac, QC
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 56 mins ago
W
(CAN) Associé du rayon de l’électronique
Walmart
Drummondville, QC
- Part-time
A Department Specialized Associate, this Associate drives sales in a highly specialized part of our business. Product knowledge in this field is at a premium.

Staples Canada

Retail Operations Supervisor

Bathurst, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, freight flow, and front office administration to drive sales and operational excellence. They are responsible for coaching associates, maintaining brand standards, and ensuring a seamless customer experience.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with accountability for sales targets. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales coaching
Cash office administration
Performance management
Health and safety compliance
Communication
Prioritization
Multi-tasking
Reporting
Staff training
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Engagement
Inventory
Freight Flow
Cash Office
Leadership
Coaching
Sales Targets
Health and Safety
Reporting
Training
Visual Standards
Backroom Management
Promotions
Signage
Performance Conversations
Staples Canada

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