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Added 8 mins ago
BG
Division Manager - Southwest Ontario
Brandt Group of Companies
ON · Mississauga, ON
- Full-time
Structure complex wholegoods deals and lead sales teams to close opportunities that align with inventory strategy and customer needs.
Added 8 mins ago
WG
Health & Safety Coordinator (Bilingual – French & English)
WGI Group
Saint-Clet, QC
- Full-time
…people, building strong safety cultures, and partnering with operations to drive continuous…
Added 8 mins ago
NF
Cash and Office Department Manager
Nature's Fare Markets
West Kelowna, BC
- Full-time
You lead by example and from a place of caring. This comes from your ability to be self-aware and demonstrate a high level of emotional intelligence.
Added 8 mins ago
LC
Grocery Manager/Supervisor
Loblaw Companies Limited
Vernon, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 8 mins ago
S
Services Lead, Stores - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 8 mins ago
S
Stage Experience Lead - Full Time
sephora.com
ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 8 mins ago
HN
Recreation Services Manager
Haisla Nation
Haisla, BC
- Full-time
Program Operations: The Manager, Recreation Services oversees and manages the day-to-day operations of the Recreation Services program.
Added 8 mins ago
SC
shift supervisor - Store# 04791, Weston & Major Mackenzie
Starbucks Coffee Company
Vaughan, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 23 mins ago
GW
Guest Experience Tech Supervisor - Gibbons Whistler, BC
Gibbons Whistler
Whistler, BC
- $23 to $25 CAD / hour
- Full-time
Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.
Added 23 mins ago
TH
Head Cashier: Full Time - NANAIMO
The Home Depot
Nanaimo, BC
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 53 mins ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program, the incumbent is responsible for the scientific and operational management of the program’s portfolio of…
Added 53 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager…
Added 53 mins ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…animal facility staff working in these facilities, budget, operations, resource allocation, infrastructure and equipment. Ensures an operational support to the Investigators and their…
Added 53 mins ago
TI
Retail Floor Team Member - Whitby (Part-Time)
Talize Inc / Recycling Rewards
Whitby, ON
- Part-time
Answer incoming calls and assist with donation door operations.
Added 53 mins ago
Cambridge South ONroute - Tim Horton's Restaurant Brand Manager
Careers at ONroute
Cambridge, ON
…accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Aldergrove, BC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
LC
Grocery Assistant Department Manager Full Time Night
Loblaw Companies Limited
Charlottetown, PE
- Full-time
Lead, mentor and empower team members to improve efficiency, engagement, and retention
Added 1 hour ago
SC
shift supervisor - Store# 04753, VANCOUVER GENERAL HOSPITAL-OAK&12TH
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 23280, BAYVIEW & ROMFIELD
Starbucks Coffee Company
Markham, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 20687, PARKSIDE VILLAGE
Starbucks Coffee Company
Mississauga, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 04626, COCHRANE CITY CENTRE SC
Starbucks Coffee Company
Cochrane, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 83642, SOUTH POINT VILLAGE
Starbucks Coffee Company
Airdrie, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 04575, CANADIAN TIRE
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 23314, QUEEN & GATEWAY-BRAMPTON
Starbucks Coffee Company
Brampton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 04703, YONGE & PARK HOME
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Staples Canada

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 10, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and manage administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Sales target achievement
Staff training
Performance coaching
Health and safety compliance
Reporting
Prioritization
Multi-tasking
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Supervisor
Customer Engagement
Merchandising
Inventory
Freight Flow
Cash Office
Reporting
Keyholder
Training
Coaching
Health & Safety
Sales Targets
Visual Merchandising
Staples Canada

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