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Added 14 mins ago
SS
Cook - Retirement
Sienna Senior Living
Ottawa, ON
- Part-time
In the absence of the team leader, assumes responsibility for departmental operations including menu changes as necessary, requisitions and purchases food and other supplies from authorized…
Added 14 mins ago
TH
Asset Protection Specialist: Full Time- Vancouver Terminal
The Home Depot
Vancouver, BC
- Full-time
· Maintain clear, timely communication with your direct leader to ensure alignment on all investigative actions and outcomes.
Added 14 mins ago
12 Month Contract - LensCrafters Store Manager 3 - #928 Orleans, ON
EssilorLuxottica Group
Orleans, ON
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 14 mins ago
Lead Track Engineer and Team Leader
GHD Group Pty Ltd
Vancouver, BC
We’re looking for a Senior Track Designer – Team Leader to join our growing Canadian Operations. This position will be based in our Vancouver, Edmonton, or Calgary office. This role…
Added 14 mins ago
Site Supervisor
Fortrex
Woodbridge, ON
We are seeking a dedicated and experienced Site Supervisor to manage and improve our sanitation operations, ensuring a safe and pristine facility. If you have strong leadership skills and a…
Added 14 mins ago
CN
Technical Assurance Engineer
Canadian Natural
Calgary, AB
- Full-time
At Canadian Natural, we are proud to be a leader in Canada’s energy industry. Join us and help drive innovation and long-term value through integrity, teamwork, and a passion for doing…
Added 14 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- From $50,000 CAD / year
- Full-time
- Work closely with account managers, sales colleagues, and operations and marketing teams.
Added 14 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- From $50,000 CAD / year
- Full-time
- Work closely with account managers, sales colleagues, and operations and marketing teams.
Added 14 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- From $50,000 CAD / year
- Full-time
- Work closely with account managers, sales colleagues, and operations and marketing teams.
Added 14 mins ago
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Director, Global Services Operations & Excellence
Prosci
Remote, Canada
- Full-time
- Remote
As a people leader building a new team, you embed AI in how it works from the start to make delivery operations faster, more consistent and more sc
Added 14 mins ago
Shift Manufacturing Supervisor
Westinghouse Electric Company, LLC
Peterborough, ON
As a Shift Manufacturing Supervisor, you will lead day-shift machining, welding, fabrication, and assembly operations within our nuclear manufacturing facility. You will directly manage…
Added 14 mins ago
08 - Operations Engineering Specialist
Celestica International LP
Toronto, ON
Added 14 mins ago
TM
Senior Financial Accountant
The Maples Group (Financial Services)
Montreal, QC
- Contract
- Temporary
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.
Added 14 mins ago
S
Retail Key Holder
Skechers
Markham, ON
- Part-time
As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver…
Added 14 mins ago
C
Administrator, Media Solutions (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Documentation & Reporting: create and update spreadsheets, presentation decks, and expense reports to support ongoing operations
Added 14 mins ago
MG
Senior Financial Accountant (9 month contract) / Comptable financier principal (contrat de 9 mois)
Maples Group
Montreal, QC
- Contract
The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.
Added 14 mins ago
N
Software Developer - Cloud Platform
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 15 mins ago
OC
Senior Accountant
Options Consulting Solutions
Rockland, ON
- Full-time
Our Client is a leader within construction in Ontario. They are committed to excellence and service and have over 40 years of success.
Added 15 mins ago
FR
Operations Manager
Foresight Recruitment Group
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Calgary commercial real estate owner and manager to find an Operations Manager for its downtown office portfolio. The organization owns and operates a collection of high-quality office…
Added 15 mins ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- $42,000 CAD / year
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 15 mins ago
I
Events Manager
Indigo
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Act as the escalation point for operational risks - identifying, mitigating, and surfacing issues to the events leader where required.
Added 15 mins ago
E
Quality Control Analytical Chemist I - Eurofins CDMO Alphora, Inc.
Eurofins
Oakville, ON
- $58,000 CAD / year
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 29 mins ago
RS
Ops Lead - ES-2
Republic Services
Beamsville, ON
- Full-time
…disposition – which are received at or shipped from the facility. The Operations Lead ensures plant and personnel safety by enforcing safety procedures and providing training as required by…
Added 29 mins ago
R
Investigations Officer
RBC
Halifax, NS · Bedford, QC
- Full-time
Identify and recommend solutions to recurring errors and servicing gaps to my Team Leader/Senior Team Leader, engage service partners as
Added 29 mins ago
OI
Coordinator, Community Relations and Social Media – Edmonton Oil Kings
OEG Inc.
Edmonton, AB
- Full-time
Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with…

Staples Canada

Retail Operations Supervisor

Tsawwassen, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to drive sales. They also coach associates, ensure brand standards are met, and maintain a safe and customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Sales coaching
Performance management
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Keyholder
Cash Office
Visual Merchandising
Team Leadership
Coaching
Health and Safety
Reporting
Freight Flow
Promotions
Staples Canada
Retail Management
Operational Excellence

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