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Added 10 mins ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
AB · EDMONTON, AB
Place products on the sales floor efficiently;
Added 10 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Cold Lake, AB
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 40 mins ago
Store Associate
Sherwin-Williams
Calgary, AB
Pull appropriate products from the sales floor or warehouse
Added 1 hour ago
SC
Retail Operations Supervisor
Staples Canada
Tsawwassen, BC
- Full-time
…standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and…
Added 1 hour ago
SI
Retail Operations Supervisor
Staples Inc.
Toronto, ON · Scarborough, ON
- Full-time
…standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and…
Added 1 hour ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
Store Associate
Sherwin-Williams
London, ON · Stoney Creek, ON
Pull appropriate products from the sales floor or warehouse
Added 1 hour ago
KS
Sales Support Associate III
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 1 hour ago
KS
Temporary Sales Associate
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 hour ago
HR
Sales Associate - Retail
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $18.42 CAD / hour
- Part-time
Retail Associate: is responsible for assisting customers, providing product information, and delivering a positive shopping experience. They help maintain store appearance by organizing…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Penticton, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Terrace, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
Fashion Department Manager
Walmart Canada
Dawson Creek, BC
- Full-time
…inventory accuracy, while ensuring a clean, safe, and inspiring sales floor and backroom. With a sharp eye for detail and a passion for teamwork, the Fashion Department Manager plans and…
Added 1 hour ago
WC
(CAN) Staff Pharmacist
Walmart Canada
Brooks, AB
- Full-time
Ensure excellent patient experience, locate merchandise on the sales floor.
Added 1 hour ago
WC
(CAN) Staff Pharmacist
Walmart Canada
Brooks, AB
- Full-time
Ensure excellent patient experience, locate merchandise on the sales floor.
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Fort Frances, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
Fort Frances, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
Bracebridge, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Pembroke, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
Pembroke, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Montreal, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Overnight Associate**TEMPORARY PART-TIME**
Walmart Canada
Bolton, ON
- Part-time
- Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) Electronics Associate
Walmart Canada
Pembroke, ON
- Full-time
Position Summary... A Department Specialized Associate, this Associate drives sales in a highly specialized part of our business. Product knowledge in this field is at a premium.
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Pembroke, ON
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Overnight Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…

Staples Canada

Retail Operations Supervisor

Tsawwassen, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to drive sales. They also coach associates, ensure brand standards are met, and maintain a safe and customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Sales coaching
Performance management
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Keyholder
Cash Office
Visual Merchandising
Team Leadership
Coaching
Health and Safety
Reporting
Freight Flow
Promotions
Staples Canada
Retail Management
Operational Excellence

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