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Added 14 mins ago
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Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
Lead, supervise and coach the residential sales team to achieve established revenue, gross margin, sales conversion and customer service objectives.
Added 14 mins ago
CI
Supervisor (Full Time)
Carters Inc.
St. Thomas, ON
- Full-time
Maintain a genuine customer focus on the sales floor
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Bilingual Sales Ops Specialist
Arctiq
Montreal, QC
- Full-time
Reporting to the Inside Sales Manager, the Sales Ops Specialist will be working with assigned Client Directors and their clients to provide sales and operations support. This individual…
Added 14 mins ago
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Director, Capital Markets - Capital Allocation & Management
BMO
Toronto, ON · FCP
- Full-time
The Director, Financial Resource and Risk Integration help lead the translation of CAM's capital and resource framework into financial decision-making, with a focus on consistent financial…
Added 14 mins ago
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Finance - Senior Manager/Manager, Business Finance, Digital
Aritzia
Vancouver, BC
- Full-time
As the Senior Manager / Manager, Business Finance, Digital, you will lead the team to:
Added 29 mins ago
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Dean of Lifelong Learning
UNSW
Montreal, QC
- Full-time
Reporting to the Provost, the role will lead the Lifelong Learning Hub and will be responsible for:
Added 29 mins ago
PT
Electrician
Paladin Technologies
Fort St. John, BC
- Full-time
…installation blueprints and plans from Project Managers and Sales Teams to complete installations of data and structured cabling systems. This role requires the ability and know-how to…
Added 29 mins ago
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Sales Director
Gordian
Canada
- Full-time
Oversee the entire sales process, including lead generation, territory planning, deal qualification, strategy, evaluation, closing, and account management.
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Enterprise Architect (Salesforce) – Healthcare & Life Sciences
Customertimes
Canada
- Full-time
…Healthcare and Life Sciences (HLS) and data background. You’ll lead the design of complex enterprise solutions with Salesforce at the core, connected to ERP, data platforms and integration…
Added 29 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Lead, supervise and coach the residential sales team to achieve established revenue, gross margin, sales conversion and customer service objectives.
Added 29 mins ago
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Sales Lead - SaaS (OTE upto 90k)
BoomerangFX
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
We are seeking a results-driven Sales Lead – SaaS to lead, coach, and develop our sales team while driving revenue growth across the North American market. This role combines hands-on sales…
Added 29 mins ago
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Sales Development Representative
Lyon Lifts Ltd
Coquitlam, BC
- Full-time
Qualify each lead (need, machine type, budget, timeline, buy or rent) before passing it to a sales
Added 29 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
In this role, you will lead teams of Commercial Account Representatives and optimize their ability to offer value-added services to Account Managers for the benefit of Commercial clients.
Added 29 mins ago
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DIRECTOR OF SALES, RETAIL - CPG / Consumer Packaged Goods Food Company
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…growth, the organization is seeking an experienced Director of Sales, Retail to help accelerate its expansion across the Canadian retail…
Added 29 mins ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
…Network for the sale of NBI’s investment solutions. Through sales activities (calls, emails, digital interactions, marketing campaigns etc.) you will increase awareness and recognition of…
Added 29 mins ago
CA
Director, Admissions & Referent Relations
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
Lead initiatives to optimize patient intake processes, reduce barriers to care, and improve conversion rates.
Added 29 mins ago
PS
Order Desk Coordinator
Porcea Stone
Bolton, ON
- Full-time
…administrative and customer-service support to the external sales team. The role coordinates information between customers, sales representatives, the warehouse, shipping/logistics,…
Added 29 mins ago
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Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and Hunting to identify new business opportunities within a global sales territory and target…
Added 29 mins ago
NB
Director Global Transaction Banking
National Bank of Canada
Montreal, QC
- Full-time
…commercially minded approach, originate opportunities independently, lead senior client dialogue and mobilize partners across a matrixed…
Added 29 mins ago
CN
Director of Supply Chain Operations
Convergence Networks
Winnipeg, MB
- $106,000 to $141,000 CAD / year
- Full-time
We’re looking for a Director of Supply Chain Operations to lead our quoting and procurement teams across the organization, overseeing everything from supplier relationships, purchasing, and…
Added 29 mins ago
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Financial Controller
MANDY'S
Montreal, QC
- Full-time
Reporting to the VP, Finance, you’ll lead a team of two across accounts payable and payroll, own the integrity of our financial reporting and controls, and help steer the business through a…
Added 29 mins ago
NB
Real Estate Broker
National Bank of Canada
Calgary, AB
- Full-time
Lead and mentor junior brokers and analysts, providing guidance on underwriting, transaction execution, client management and professional development while fostering a collaborative,…
Added 29 mins ago
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Contract Manager
Genetec
Remote, Canada
- Full-time
- Remote
…recorded across our business systems. Working closely with Sales, Legal, Finance, Pricing, Product, and the technical owners of our business systems, the Contract Manager will mature…
Added 29 mins ago
Sr. Manager, Finance
Chiesi Group
Toronto, ON
This role will serve as the lead finance and accounting partner for the affiliate, supporting business growth through sound financial planning, performance management, compliance, and…
Added 44 mins ago
S
Director, Product Development
StarTech.com
Canada
- Full-time
…- partnering cross-functionally with Product, Supply Chain, Sales, Marketing, and Quality Assurance to deliver high-impact outcomes. The role requires strong operational leadership,…

Staples Canada

Retail Operations Supervisor

Tsawwassen, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to drive sales. They also coach associates, ensure brand standards are met, and maintain a safe and customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Sales coaching
Performance management
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Keyholder
Cash Office
Visual Merchandising
Team Leadership
Coaching
Health and Safety
Reporting
Freight Flow
Promotions
Staples Canada
Retail Management
Operational Excellence

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