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Added 29 mins ago
Retail Sales Associate
Fire & Flower Inc.
Toronto, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 29 mins ago
Retail Sales Associate
Fire & Flower Inc.
Lethbridge, AB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 29 mins ago
CC
Senior Specialist EHSS
Central City Brewers + Distillers
Surrey, BC
- $60,000 to $70,000 CAD / year
- Full-time
Graduate Safety Practitioner, Associate Safety Professional, Canadian Registered Safety Professional, Canadian Registered Safety Technician, or similar designation is preferred.
Added 29 mins ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 29 mins ago
VS
Seasonal Associate-Scarborough Town Centre
Victoria’s Secret & Co.
Toronto, ON · Scarborough, ON
- Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 29 mins ago
A
Seasonal Sales Associate
Ardene
Toronto, ON · North York, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 29 mins ago
A
Seasonal Sales Associate
Ardene
Sudbury, ON · Greater Sudbury Metropolitan Area
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 29 mins ago
TH
Hardware Sales Associate Part Time - 7170 Lethbrige
The Home Depot Canada
Lethbridge, AB
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TS
Store Associate
The Salvation Army in Canada
Red Deer, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 29 mins ago
TH
Lot Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 29 mins ago
TH
Hardware Sales Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Head Cashier - Part Time (Carleton Place)
The Home Depot Canada
Carleton Place, ON
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 29 mins ago
A
Sales Associate
Ardene
Kitchener, ON
- $17.95 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 29 mins ago
TH
Kitchen & Bath Sales Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Plumbing/Electrical Sales Associate: Part Time - COUNTRY HILLS
The Home Depot Canada
Calgary, AB
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Hardware Sales Associate Full-Time - 7102 Thunder Bay
The Home Depot Canada
Thunder Bay, ON
- Full-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Plumbing & Electrical Sales Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Overnight Packdown Associate: Full Time - AIRDRIE
The Home Depot Canada
Airdrie, AB
- Full-time
Obtaining pick lists and gathering merchandise throughout the store to fill customer orders
Added 29 mins ago
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Receiving Associate: Part Time - BURNABY
The Home Depot Canada
Burnaby, BC
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 29 mins ago
TH
Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…to customers through the sharing of product knowledge of all store departments and developing and maintaining professional customer relationships. PASAs must have thorough knowledge of all…
Added 29 mins ago
A
Sales Associate
Ardene
Vancouver, BC
- $18.25 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 29 mins ago
TH
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 29 mins ago
TH
Sales Associate Part-Time - 7062 Clareview
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Hardware Sales Associate Part-Time - 7050 Spruce Grove
The Home Depot Canada
Spruce Grove, AB
- Part-time
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Added 29 mins ago
TH
Receiving Associate Part Time (BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…

Staples Canada

Retail Operations Supervisor

Tsawwassen, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to drive sales. They also coach associates, ensure brand standards are met, and maintain a safe and customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Sales coaching
Performance management
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Keyholder
Cash Office
Visual Merchandising
Team Leadership
Coaching
Health and Safety
Reporting
Freight Flow
Promotions
Staples Canada
Retail Management
Operational Excellence

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