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Added 5 mins ago
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5794 - 3rd Key
Lids
Timmins, ON
- $18.45 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 5 mins ago
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Lab Sampling Technician
Raise
Lac la Biche, AB
- Full-time
Experience working in an industrial or production environment.
Added 5 mins ago
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GMS Analyst (Gas Management Services)
Raise
Chatham-Kent, ON · Chatham, ON
- Full-time
The ability to remain organized, focused, and effective while working in a fast-paced environment and managing tight deadlines.
Added 5 mins ago
EP
Warehouse Worker (Laval)
East Penn Canada
Montreal, QC
- Full-time
Regularly completing pre-shift equipment checks and maintaining constant awareness of safety hazards throughout the warehouse environment
Added 5 mins ago
TC
Vice President, Philanthropy
The Canadian Women's Foundation
Canada
- Full-time
Working with a dedicated, long-standing team, the Vice President mentors, guides and oversees the team of 9 full-time staff via 3 direct reports in the following business units: Individual…
Added 5 mins ago
DN
Plant Operator
Dyno Nobel
NU · Broughton Island, NU
- Full-time
…satisfaction with respect to both product and service within a safe working environment. Other duties will…
Added 5 mins ago
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Warehouse Associate
EECOL
Langley (District), BC · Langley, BC
- Full-time
When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive…
Added 5 mins ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
Experience working in an Agile/Scrum development environment.
Added 5 mins ago
Data Center Associate
DSV
Pointe-Claire, QC
…persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that…
Added 5 mins ago
HB
Interim Director, Products and Services
H&R Block Canada
Calgary, AB
- Full-time
We are seeking an experienced and collaborative leader to join H&R Block Canada as Interim Director, Products & Services for a 12-month term. The Interim Director will provide leadership…
Added 5 mins ago
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Manager, DevSecOps
BCI
Victoria, BC
- $125,000 to $150,000 CAD / year
- Full-time
BCI is working with an external recruitment firm. Please do not submit your application directly to BCI. Applications submitted through this site will not be reviewed.
Added 5 mins ago
TM
Interface Developer
Toronto Metropolitan University
Toronto, ON
- Full-time
…people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged…
Added 5 mins ago
DC
Program Leader
Defence Construction Canada
Ottawa, ON
- Full-time
The National Service Region (NSR) is hiring experienced Project Leader professionals to support our vibrant DCC client mandates
Added 5 mins ago
DC
Team Leader, Construction Services
Defence Construction Canada
Ottawa, ON
- Full-time
The Team Leader, Construction Services, ensures the quality of service delivery within the service line at a site with a large construction program. The incumbent ensures compliance with…
Added 5 mins ago
ES
Bag Runner - YLW
Equans Services Canada & US
Kelowna, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
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Technical Sales & Market Development Manager – Canada
Humanify
Montreal, QC
- Full-time
Work Environment: Remote work flexibility, dedicated office space when working at head office (modern facilities), and an active, collaborative social culture.
Added 5 mins ago
JH
Gérant(e) de magasin, gelateria spécialisée - Store Manager - Gelateria
JRoss Hospitality Recruiters
Sherbrooke, QC
- $45,000 to $55,000 CAD / year
- Full-time
…new locations. This is an exciting opportunity for a retail leader who loves building teams, creating memorable guest experiences, and bringing a high-quality, feel-good brand to life. With…
Added 5 mins ago
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Quality Assurance Tech III
Actalent
Vancouver, BC
- $45 to $50 CAD / hour
- Contract
Proficiency in working in a Linux/Unix environment.
Added 5 mins ago
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Senior Security Analyst - GRC
CanDeal
Toronto, ON
- Full-time
…scale, credibility, and market reach of an established industry leader. As CanDeal continues to expand its technology, data, and product offerings, legal support is increasingly critical to…
Added 5 mins ago
WS
Director, Finance & Business Intelligence
Workplace Safety & Prevention Services
Toronto, ON · Greater Toronto Area, Canada
- $166,261.26 to $182,887.39 CAD / year
- Full-time
Flexible working arrangements within the province of Ontario
Added 5 mins ago
BB
Technician lI - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Bosch Building Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of…
Added 6 mins ago
CC
Associate Relationship Manager
Computershare Canada
Calgary, AB
- Full-time
…week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex…
Added 6 mins ago
ES
Building Operator II - Centennial College, Ontario
Equans Services Canada & US
Toronto, ON · Scarborough, ON
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 6 mins ago
K(
Financial Controller
KITS.COM (TSX:KITS)
Vancouver, BC
- Full-time
Build working relationships with Operations, our overseas finance team, and the reporting team so Finance is involved early.
Added 20 mins ago
Coordinator, Student Services - UGH - FT Support
Humber College
Toronto, ON
…excellence, and in doing so, we redefine what it means to be a leader in providing an education that offers a unique blend of academic and immersive, real work experiences combining theory…

Staples Canada

Retail Operations Supervisor

Tsawwassen, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to drive sales. They also coach associates, ensure brand standards are met, and maintain a safe and customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Sales coaching
Performance management
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Control
Sales Targets
Keyholder
Cash Office
Visual Merchandising
Team Leadership
Coaching
Health and Safety
Reporting
Freight Flow
Promotions
Staples Canada
Retail Management
Operational Excellence

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