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Added 4 mins ago
T
ERP Business Analyst Dynamics 365 F&O
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
Reporting to the ERP Manager, you’ll be central to the ongoing evolution of our D365 F&O platform - supporting analysis, testing and implementation of new features across every major…
Added 4 mins ago
UH
Data Coordinator
University Health Network
Toronto, ON
- Full-time
We are looking for a driven, detail-oriented individual to lead data coordination for a large, pan-Canadian study of patients with non-small cell lung cancer. The Data Coordinator’s primary…
Added 4 mins ago
Senior Lead, Utilities & Energy Management
City of Mississauga
Mississauga, ON
Lead the team in the delivery of utility budget forecast, quarterly utility projections, accruals reporting, utility consumption validation, financial bills validation, errors investigation…
Added 4 mins ago
PC
Financial Solutions Specialist
PenFinancial Credit Union
Welland, ON
- Full-time
…Meet with families to review accounts of deceased members. Lead the account opening process. As appropriate, sell and cross sell credit union loan insurance products through the education…
Added 5 mins ago
A
Senior Software Engineer, Analytics and Reporting Solutions ⭐
Achievers
Toronto, ON
- Full-time
Lead high-impact initiatives that shape how millions of people experience work around the world.
Added 5 mins ago
DG
Account Director
Dexterra Group
Vancouver, BC
- Full-time
…ensuring contract compliance, performance monitoring, financial reporting and management, lifecycle and capital planning and service excellence in the delivery of facilities management…
Added 5 mins ago
MD
Medicaid Provider Investigations Manager – Community-Based /Human Services Manager 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Directs a team of supervisors, lead investigators, and investigators.
Added 5 mins ago
MD
Medicaid Program Integrity & Continuity of Care Supervisor - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position exists to lead two statutory program functions for the Behavioral Health Administration (BHA) that protect Medicaid recipients and the integrity of Minnesota's behavioral…
Added 5 mins ago
B
Senior Program Manager
BGIS
Toronto, ON
- Full-time
The Sr.Program Manager is responsible for planning, developing, delivering, and reporting on the program and all the projects within the program rollout through the full program life cycle.…
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D
Software Engineering Architect
Dexterra
Mississauga, ON
- $90,000 to $100,000 CAD / year
- Full-time
Reporting to the Enterprise Architect, you’ll take ownership of how software engineering is practised across Dexterra. Working cross-functionally with dispersed development teams,…
Added 5 mins ago
D
Account Director
Dexterra
Vancouver, BC
- Full-time
…ensuring contract compliance, performance monitoring, financial reporting and management, lifecycle and capital planning and service excellence in the delivery of facilities management…
Added 5 mins ago
TD
Accounting Manager
The Dufresne Group
Winnipeg, MB
- Full-time
In this role, you’ll lead financial reporting and accounting activities for assigned business areas, helping deliver accurate financial information and a timely month-end and year-end…
Added 5 mins ago
SC
Senior Accountant (Steinbach)
Steinbach Credit Union
Steinbach, MB
- Full-time
As a Senior Accountant, you’ll be a trusted member of our Finance team, reporting to the Manager, Accounting. You’ll own full-cycle accounting operations and play a hands-on role in…
Added 5 mins ago
MC
MGR Fitness & Training
MNP Community & Sport Centre
Calgary, AB
- Full-time
Carry out and lead by example at a high level all employee performance standards & expectations.
Added 5 mins ago
JR
Community Manager
Jumpstart Refugee Talent
Laval, QC
- Full-time
In this role, you’ll lead a dedicated on-site team, foster an exceptional resident experience, and ensure the highest standards of service and day-to-day operations. You’ll oversee all…
Added 5 mins ago
GT
Senior Officer, Noise Management (Term Opportunity - Six Months)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Airport and Aviation Policy, this position is responsible for noise management office functions including responding to community concerns about Toronto…
Added 5 mins ago
CS
Senior Financial Systems Analyst
Calgary Stampeder Football Club
Calgary, AB
- Full-time
…Senior Financial Systems Analyst to join its Finance team. Reporting to the Vice-President, Finance, this role will lead the administration, support, and continuous improvement of CSEC’s…
Added 5 mins ago
OS
Business Project Manager
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
The Ontario Securities Commission is seeking a Business Project Manager to lead complex, cross-functional business, operational, and technology-enabled projects from initiation through…
Added 5 mins ago
ML
Food Service Lead - Full Time
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Added 5 mins ago
S
Fleet Administrator
SECURE
Red Deer, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network,…
Added 5 mins ago
I
Events Manager
Indigo
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Lead the execution and development of all nationally-driven event programming, including cross-functional campaigns
Added 5 mins ago
AS
HR Manager
AgileGrid Solutions
Canada
- Full-time
The Human Resources Director will lead the development and execution of organization-wide HR strategies, policies, and services for OMAC Martial Arts’ multi-franchise network. This role…
Added 5 mins ago
AY
Senior Manager, Enterprise Systems & Transformation
Avison Young | Canada
Toronto, ON
- Full-time
Lead end-to-end delivery of complex enterprise technology implementations and transformation programs, particularly across ERP, HCM, Finance and related business platforms.
Added 5 mins ago
MD
Accounts Receivable Lead / Accounting Officer Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…reports in accordance with statewide uniform accounts receivable reporting requirements. As directed, this position will train co- workers and other agency staff in specific tasks and job…
Added 5 mins ago
SP
Paid Media Specialist
StellarMettle Placements
Canada
- Part-time
…accounts, handling campaign execution, optimization, performance reporting, and client communication across Meta, TikTok, and Google…

Staples Canada

Retail Operations Supervisor

Duncan, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, freight flow, and front office administration to ensure high performance. They also model customer engagement behaviors and support the training and development of store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales target achievement
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Reporting
Prioritization
Organization
Multi-tasking
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Freight Flow
Cash Office
Inventory Management
Keyholder
Sales Targets
Performance Coaching
Health and Safety
Reporting
Visual Merchandising
Staples Canada
Retail
Supervision

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