Find work in Canada.

635,028 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
TO
Fitness Instructor
Township of King
King, ON
- $30 to $40 CAD / hour
- Contract
Reporting to the Lead Hand - Active Living, the Fitness Instructor is responsible for the following:
Added 3 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 3 mins ago
KB
Yard Associate - Part time
Kent Building Supplies
Shediac, NB
- Part-time
Excellent communication and customer service skills.
Added 3 mins ago
L
SalonCentric - Store Manager - Pickering, ON
L'Oréal
Toronto, ON
- Full-time
Lead the store team, emphasizing the importance of delivering exceptional customer service and complying with inventory control procedures.
Added 3 mins ago
MT
Class 1 P&D Tractor Driver - $2,500 Sign-On Bonus
Midland Transport
Grand Falls-Windsor, NL
- Full-time
Manage time, pick, receive packages, and ensure accurate and timely delivery service to our client’s customer base. Enthusiastic, great attitude and exceptional customer service skills are…
Added 3 mins ago
S
Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
Are you a dynamic sales professional with a passion for technology and a talent for building strong customer relationships? In this unique role at SaskTel, you’ll serve as a Strategic…
Added 3 mins ago
IP
Account Manager - Sales
Integrated Power Services
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Data Analysis: Analyze customer interactions, sales activities, and lead status in the CRM system to track progress and identify areas for improvement.
Added 3 mins ago
TL
CUSTOMER SUPPORT ADMINISTRATOR/SPECIALIST
Troy Life & Fire Safety Ltd.
Owen Sound, ON
- Full-time
Location: Owen Sound, OntarioType: In the OfficeTroy Life & Fire Safety Ltd. is currently looking for a Customer Service Specialist/Administrator to join our head office team in Owen Sound!…
Added 3 mins ago
A
Seasonal Store Sales Associate - Sherway Gardens, 2067, Toronto, CA
adidas
Toronto, ON
- Temporary
Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
Added 3 mins ago
D&
Senior FP&A Analyst
Dye & Durham Corporation
Toronto, ON
- Full-time
…requirements. The company is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees. It offers rewarding opportunities for…
Added 3 mins ago
S
Marketing Manager - Service Development (Innovation & Growth)
SaskTel
Regina, SK
- Full-time
Works with customers, partners, and customer-facing groups to identify and evaluate new service development opportunities.
Added 3 mins ago
GE
Team Leader - Assistance Services- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 3 mins ago
J&
Lead Financial Analyst, LATAM & Canada GDCL
Johnson & Johnson MedTech
Markham, ON
- Full-time
The Lead Analyst will be responsible for owning, validating, and tracking the organization’s financial performance and cost-to-serve model with GDCL business partners in Latin America and…
Added 3 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 3 mins ago
ES
Senior Microsoft Dynamics 365 Developer / Lead
Enterprise Solutions Inc.
Toronto, ON
- Contract
We are looking for a Senior Microsoft Dynamics 365 Developer / Lead with strong experience in Dynamics 365 Customer Service and Microsoft Power Platform.
Added 3 mins ago
GE
Team Leader - Assistance Services- EN
Global Excel Management Inc.
Montreal, QC
- Full-time
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 3 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Product and service offering: bundling and tariff design, ancillary revenue strategy / “add-ons”, own-brand development, customer experience design
Added 3 mins ago
WC
National Accounts Manager
White Cap Canada
Vaughan, ON
- Full-time
…and leverage analytics to drive account growth. Serves as the lead resource to accomplish the complete ownership of these customers. Manages a 10-20 customer portfolio of $50M - $100M in…
Added 3 mins ago
FR
Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Demonstrates strong and effective customer service and relationship building skills: ability to be able to develop rapport with a variety of personalities and types of potential clients…
Added 3 mins ago
D
Team Leader, Children Services
DDRC
Calgary, AB
- Full-time
…self-motivated, patient and has a positive attitude, and looking to lead a team of direct service staff to ensure quality respite service is provided to children with developmental…
Added 3 mins ago
K
Area Manager
KidStrong
Saskatoon, SK
- Full-time
…additional staff, including an Assistant General Manager and Lead Coach. (Don't worry, you will have support and we have great…
Added 3 mins ago
D
Team Leader, Home Based Services
DDRC
Calgary, AB
- Full-time
Customer Service and Time Management are a must
Added 3 mins ago
Production Supervision - Inbound Support Team Leader
Price Industries Limited
Winnipeg, MB
…quote requests, EREQs, invoicing, credits, debits, and other customer service-related activities while driving service excellence and continuous…
Added 3 mins ago
SI
Payroll Manager
Swissport International AG
Montreal, QC · St Laurent, Quebec
- Full-time
Lead, develop, and manage the payroll team, ensuring effective resource allocation, accountability, and consistent service delivery.
Added 18 mins ago
CC
Leadership Development Program (British Columbia)
Chick-fil-A Corporate Support Center
BC · British Columbia, Canada
- Full-time
Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP…

Staples Canada

Retail Operations Supervisor

Whitby, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence through effective team leadership and customer engagement. They oversee daily store operations, including merchandising, inventory management, and administrative tasks to ensure a high-performance environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Management
Freight Flow
Promotions
Cash Office
Keyholder
Team Leadership
Performance Coaching
Visual Merchandising
Health and Safety
Reporting
Sales Targets
Staples Canada

Report this job