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Added 12 mins ago
A
Seasonal Store Sales Associate - Sherway Gardens, 2067, Toronto, CA
adidas
Toronto, ON
- Temporary
Contributes to meeting or exceeding store sales and profit targets by:
Added 12 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Ajax, ON
- Part-time
We’re looking for a (Part-time) Sales Associate for our DSW banner who will put their best foot forward.
Added 12 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
Private Capital x Commercial Effectiveness – Senior Consultant / Associate
Added 12 mins ago
FR
Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Collaborate with Marketing and Sales Operations to develop proposal content, value messaging, and sales materials; continually seek innovative ways to communicate the company’s value to…
Added 27 mins ago
S
Seasonal Part Time Sales Associate
Skechers
Oshawa, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 27 mins ago
SC
Retail Operations Supervisor
Staples Canada
Whitby, ON
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 41 mins ago
FR
Talent Acquisition Specialist
FirstService Residential Canada
Vancouver, BC
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 41 mins ago
C
Associate, Trade Finance - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
…rest of the world, and also bring the world to Canada. The Associate, Trade Finance is responsible for supporting the development and growth of the Capital Markets Trade Finance business.…
Added 1 hour ago
LV
SEASONAL SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
Performance bonuses (in-store sales or management position)
Added 1 hour ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
Performance bonuses (in-store sales or management position)
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 1 hour ago
C
Sales Associate
Claire's
Mississauga, ON
- $17 CAD / hour
- Part-time
…love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for…
Added 1 hour ago
CB
07556 Inside Sales
CosmoProf Beauty
Calgary, AB
- Other
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 1 hour ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Drummondville, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 1 hour ago
C
Sales Associate
Claire's
Hamilton, ON
- Part-time
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 1 hour ago
T
Sales Associate
Talbots
Victoria, BC
- Part-time
Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Brandon, MB
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Prince George, BC
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 1 hour ago
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(CAN) Stock Unloader Associate
Walmart
Montreal, QC
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 1 hour ago
MJ
PT Sales Associate- Vancouver Outlet
Marc Jacobs
Vancouver, BC
- $20 to $22 CAD / hour
- Part-time
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Vancouver Outlet location in Vancouver, Canada The Sales Supervisor will…
Added 1 hour ago
PV
Sales Associate
Pet Valu
Oakville, ON
- Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 1 hour ago
SR
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Halifax, NS
- Full-time
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 1 hour ago
CI
Seasonal Associate
Carters Inc.
Winnipeg, MB
- Part-time
As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…

Staples Canada

Retail Operations Supervisor

Whitby, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence through effective team leadership and customer engagement. They oversee daily store operations, including merchandising, inventory management, and administrative tasks to ensure a high-performance environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Management
Freight Flow
Promotions
Cash Office
Keyholder
Team Leadership
Performance Coaching
Visual Merchandising
Health and Safety
Reporting
Sales Targets
Staples Canada

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