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Added 3 mins ago
TP
Senior Project Manager, Level II
Toronto Pearson International Airport
Toronto, ON
- Full-time
…Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA…
Added 3 mins ago
T(
Director, Total Rewards
TEN (Transportation Equipment Network)
Mississauga, ON
- Full-time
This leader will serve as a trusted advisor to executive leadership while developing programs that attract, retain, and reward top talent across North America.
Added 3 mins ago
S
Mechanical Designer – 6 months contract
SYSTRA
Montreal, QC
- Contract
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 3 mins ago
LH
Registered Massage Therapist - Lifemark CORE Physiotherapy
Lifemark Health Group
Lower Sackville, NS
- Part-time
For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada, dedicated to helping Canadians live life well. With a national network of over 325 clinics and a team…
Added 3 mins ago
H
Chef d’équipe bilingue – Soutien ASC
HCLTech
Canada
- Full-time
🚨 We’re Hiring | Bilingual Team Leader – ASC Support | Canada
Added 3 mins ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
…Canada, USA, Chile, Australia, and soon, Indonesia. We are a team that is entrepreneurial by nature and focused on doing things right to deliver great customer outcomes. We are committed to…
Added 3 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 3 mins ago
EI
Emergency Planning & Security Specialist - 18 month term
Edmonton International Airport (YEG)
Edmonton, AB
- Contract
…and working towards being net-zero by 2050, YEG is a global leader in the aviation industry. YEG approaches equity, diversity, and inclusion by creating ‘an airport for…
Added 3 mins ago
ZG
Vice President, Production
Zeno Group Canada
Toronto, ON
- Full-time
This is an opportunity for an experienced production leader to shape Zeno Canada's in-house production capabilities, mentor talent and introduce new approaches that elevate creative…
Added 3 mins ago
D&
Senior FP&A Analyst
Dye & Durham Corporation
Toronto, ON
- Full-time
At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering in
Added 3 mins ago
FC
Senior Director
Fedcap Canada
Hamilton, ON
- $160,000 to $185,000 CAD / year
- Full-time
As a member of the senior leadership team, the Vice President also supports organizational growth, business development, and expansion into new regions. This includes building a…
Added 3 mins ago
BM
Human Resources Generalist - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…workforce in a resort setting. As part of the Human Resources team, the HR Generalist plays a key role in delivering human resources programs, employee relations support, workforce…
Added 3 mins ago
GE
Team Leader - Assistance Services- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
As a Team Leader, Assistance Services, you will provide leadership, guidance, and support to members of your team while overseeing the department's daily operations. You will play a key…
Added 3 mins ago
K
Air Logistics Gateway Operations Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 3 mins ago
J&
3PL Warehouse Supervisor-Orthopaedics
Johnson & Johnson MedTech
Markham, ON
- Full-time
Added 3 mins ago
S
Mechanical Designer – 12 months contract
SYSTRA
Montreal, QC
- Contract
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 3 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 3 mins ago
A
Operator 2 - Mill
ADM
Port Colborne, ON
- Full-time
…production experience, and the ability to work effectively within a team. Reporting to the Mill Superintendent, this position is responsible for supporting sanitation & mill operations by…
Added 3 mins ago
GE
Team Leader - Assistance Services- EN
Global Excel Management Inc.
Montreal, QC
- Full-time
As a Team Leader, Assistance Services, you will provide leadership, guidance, and support to members of your team while overseeing the department's daily operations. You will play a key…
Added 3 mins ago
OW
Oliver Wyman -Commercial Effectiveness and Private Capital Senior Consultant / Associate
Oliver Wyman
Toronto, ON
- Full-time
The Private Capital and Value Creation team at Oliver Wyman specializes in supporting private equity investors throughout the entire deal lifecycle - from opportunity identification through…
Added 3 mins ago
LS
Legal Architect, Enterprise - Permanent - 19635
LRO Staffing
Toronto, ON
- Full-time
Our client, a global leader in legal AI technology, is looking for a Legal Architect with 3 to 6 years of experience to join their growing Enterprise team in Toronto. This is a lawyer…
Added 3 mins ago
A
Regional Operations Manager
Archipelago
Victoria, BC
- Temporary
Are you an experienced people leader who enjoys coordinating staffing, schedules, and logistics across multiple locations? Archipelago is seeking an organized, practical operations manager…
Added 3 mins ago
FH
Server Assistant, Notch8 Speakeasy - Seasonal, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
…exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting…
Added 3 mins ago
C
Controller / Contrôleur(e)
Corbec
Kirkland, QC
- Full-time
Since 2014, Galvanisation Québec has established itself as a leader in steel galvanizing in Quebec. With its modern facility in Princeville and soon to open in Drummondville, the company…
Added 3 mins ago
PO
Forest Nursery Worker - Seasonal
PRT Offshore an Expro Company
Vernon, BC
- Contract
Stable & Inclusive Culture: Join an industry leader with a 40-year legacy in reforestation. We pride ourselves on a collaborative work environment where every voice matters.

Staples Canada

Retail Operations Supervisor

Whitby, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence through effective team leadership and customer engagement. They oversee daily store operations, including merchandising, inventory management, and administrative tasks to ensure a high-performance environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Merchandising
Team leadership
Inventory management
Visual merchandising
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Management
Freight Flow
Promotions
Cash Office
Keyholder
Team Leadership
Performance Coaching
Visual Merchandising
Health and Safety
Reporting
Sales Targets
Staples Canada

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