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Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Victoria Terrace, North York, ON
- $19 to $21 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 1 min ago
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Finance Revenue Manager
Medfar
Montreal, QC
- Full-time
Collaborate with Finance, Sales, Customer Success, and Onboarding to resolve high-level billing or collection issues and improve the overall customer experience.
Added 11 mins ago
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Senior Director – Process Engineering NORAM
Veolia | North America
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 11 mins ago
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Personal Banking Associate Trainee - Ajax and Pickering
TD
Toronto, ON · Scarborough, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 11 mins ago
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Journeyperson Carpenter
ATCO Structures
Grimsby, ON
- Full-time
Previous experience with modular units is considered an asset
Added 11 mins ago
JS
Assistant Store Manager
JD Sports Canada
Robson, BC
- $50,000 to $60,000 CAD / year
- Full-time
…Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by…
Added 11 mins ago
AC
Chef
Aramark Canada
Terrace, BC
- $26 to $29 CAD / hour
- Full-time
Ensure guests/clients at site receive superior customer service
Added 11 mins ago
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Part -time Seasonal Associate
Ralph Lauren
Niagara-on-the-Lake, ON
- Part-time
Part-Time Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations.…
Added 11 mins ago
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Ingénieur(e) en conception de logiciels de systèmes de commande / Control Systems Software Design Engineer
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 11 mins ago
UO
UService Service Advisor - Finance
University of Calgary
Calgary, AB
- Full-time
…procedural requirements into plain language for clients with diverse experience…
Added 11 mins ago
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2027 Stagiaire en vente technique - Équipement / Technical Sales Intern - Equipment
Trane Technologies
Laval, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 11 mins ago
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Stage - Hiver 2027 - Étudiant en génie des matériaux (8 Mois) / Internship - Winter 2027 - Materials Engineering (8 Months)
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 11 mins ago
UO
Advisor, Processes & Solutions, People and Culture
University of Calgary
Calgary, AB
- Full-time
…universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is…
Added 11 mins ago
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Manager, Professional Development, Faculty of Social Work
University of Calgary
Calgary, AB
- Full-time
Added 11 mins ago
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Financial Analyst, Research Accounting
University of Calgary
Calgary, AB
- Full-time
…universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is…
Added 11 mins ago
ME
Vice President of Sales
MNP Executive Search & Professional Recruitment
Toronto, ON
- Full-time
…company's sales strategy, drive revenue growth, develop key customer and supplier relationships, and oversee a team of sales professionals across Canada. This is a unique opportunity for an…
Added 11 mins ago
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Hotel Security Guard - Part-time 1
GardaWorld
Vancouver, BC
- Part-time
…who combines strong situational awareness with exceptional customer service skills. You'll thrive in a fast-paced hospitality environment, acting as a visible presence, responding…
Added 11 mins ago
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Ingénieur(e) en conception de logiciels de systèmes de commande / Control Systems Software Design Engineer
Pratt & Whitney
Mississauga, ON
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 11 mins ago
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Tsawwassen, BC
- Full-time
You have previous team management experience in a retail environment;
Added 11 mins ago
CA
Aftermarket Service Manager (Onsite)
Collins Aerospace
Oakville, ON
- Full-time
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical…
Added 13 mins ago
Senior Manager, Guest Experience
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Serve as a senior leader on duty during major events and provide leadership during significant guest experience issues or operational incidents
Added 15 mins ago
SH
Store Manager Ottawa - Cabela's
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 31 mins ago
D
Loader Operator – Night Shift
Dakwakada
Whitehorse, YT
- Contract
- Temporary
Castle Rock Enterprises has been a market leader in the areas of underground utilities (sewer, water, electrical), site preparation, quarry services, land remediation and trucking for over…
Added 31 mins ago
Coordonnateur de projets / Project Coordinator
OPAL-RT
Montreal, QC
Leader mondial dans la diversité des applications, nos outils sont utilisés dans une multitude de secteurs tels que l'automobile, l'aérospatiale, l’énergie, le transport, la fabrication…
Added 31 mins ago
AR
IT Support Technician
ABC Recycling Ltd.
Burnaby, BC
- $60,000 to $75,000 CAD / year
· Minimum 2–3 years of experience in IT support, helpdesk, desktop support, or field technician roles.

Staples Canada

Retail Print & Services Supervisor

Kitchener, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 25, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Print & Services Supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and service departments. They act as a keyholder and leader on duty, responsible for training associates and ensuring the store meets its performance goals.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Store operations
Problem solving

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Supervision
Sales
Graphic design
Printing equipment
Operations management
Staff training
Coaching
Customer engagement
Store standards
Performance management
Keyholder

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