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Added 12 mins ago
JI
Financial Analyst
J.D. Irving, Limited
Saint John, NB
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 12 mins ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 27 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Commitment to providing exceptional customer service
Added 27 mins ago
L
Branch Manager - Office 1699
LendDirect
Kitchener, ON
- Full-time
Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
Added 27 mins ago
US
Seasonal Personal Vehicle Driver - Winnipeg Spin
UPS Supply Chain Solutions
Winnipeg, MB · CA - WINNIPEG CENTER (MBWIN)
- Part-time
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team. We are hiring personal delivery…
Added 43 mins ago
LC
Assistant Apparel Department Manager
Loblaw Companies Limited
Oakville, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 43 mins ago
AF
Branch Manager - Office 1699
Attain Finance
Kitchener, ON
- Full-time
Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
Added 43 mins ago
OF
Part Time - Group Fitness Coach/Trainer
Orangetheory Fitness 10006
AB · Calgary, AB
- $25 to $65 CAD / hour
In this role, you will be the heartbeat of our studio. You will lead our, science backed, and technology tracked workouts, ensuring our members feel supported, motivated, and excited to…
Added 58 mins ago
Manager, Retail Media Network (12-Month Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
We are looking for a Retail Media Network Manager (12-Month Contract) to lead the strategy, operations, and growth of EM+. This role will drive cross-functional collaboration, optimize RMN…
Added 58 mins ago
CC
Senior Ecommerce Specialist
Cheil Canada
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Day to day monitoring of issues and management of customer service escalations
Added 1 hour ago
JI
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
J.D. Irving, Limited
Saint John, NB
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 1 hour ago
A
Third Key Holder Visual
Ardene
Burnaby, BC
- Full-time
· Overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
Added 1 hour ago
BP
Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
…inventory control, pricing, sales enhancements, stocking, and customer service…
Added 1 hour ago
B
Financial Planner
BMO
Surrey, BC
- Full-time
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed…
Added 1 hour ago
B
National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
Your mission will be to define and champion the national Customer Experience vision, lead omnichannel strategies, and drive high-impact initiatives across the entire customer journey, from…
Added 1 hour ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Analyze needs for Client Services Training and recommend to National Director-Operations including customer service training for tenant interfacing BGIS staff and vendors (e.g. House…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Conception Bay South, NL
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
W
(CAN) Digital Fulfillment Team Lead
Walmart
Winkler, MB
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 1 hour ago
W
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart
Montreal, QC
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 1 hour ago
W
(CAN) Stocking 1 Team Lead
Walmart
Winkler, MB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
LW
Assistant Manager
Lammle's Western Wear
Kamloops, BC
- Up to $18.25 CAD / hour
- Full-time
You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment…
Added 1 hour ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
…team and a positive workplace culture worth preserving. You'll lead five department managers, support their development, and work together to improve financial performance, strengthen store…

Staples Canada

Retail Print & Services Supervisor

Kitchener, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 25, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Print & Services Supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and service departments. They act as a keyholder and leader on duty, responsible for training associates and ensuring the store meets its performance goals.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Store operations
Problem solving

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Supervision
Sales
Graphic design
Printing equipment
Operations management
Staff training
Coaching
Customer engagement
Store standards
Performance management
Keyholder

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