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Added 26 mins ago
(CAN) Customer Service Manager
Walmart Canada
Gander, NL
$15 CAD / hour
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 26 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 26 mins ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Levis, QC
Full-time
…clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic…
Added 26 mins ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Longueuil, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 55 mins ago
Seasonal Sales Lead with Keys - UGG
UGG
Halton Hills, ON
Part-time
Our Seasonal Sales Leads are critical to the success of our stores. As a Seasonal Sales Lead, it’s your job to create the best possible customer experience. You stay current in your…
Added 56 mins ago
Coordonnateur / Coordonnatrice de Magasin, Service a la Clientèle, Temps Plein, Winners , Promenade Beauport
TJX Companies
Domaine-Beauport, QC · Beauport, Quebec
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Boutique Manager | Royalmount
Parfums Christian Dior
Montreal, QC
Full-time
En partenariat avec les opérations de vente au détail et les RH, gérer les horaires, les demandes de congé, la paie, les commissions, les heures supplémentaires, les relations avec les…
Added 1 hour ago
Guest Experience Lead | SASKATOON
lululemon
Saskatoon, SK
Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 1 hour ago
Full Time Retail Team Lead, Quinte Mall
Purdys Chocolatier
Belleville, ON
Full-time
Job Overview: We are looking for an enthusiastic Team Lead to assist with leading towards success at our shop in Quinte Mall. The team Lead reports to the Shop Management and works with…
Added 2 hours ago
Store Crew
7-Eleven
Toronto, ON
Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 4 hours ago
DYNAMITE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite, Inc Garage
Toronto, ON · Etobicoke, Ontario
Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 4 hours ago
Key Holder- Toronto Hazelton FSS
ELC Beauty LLC
Toronto, ON
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 4 hours ago
Boutique Manager | Royalmount
LVMH Perfumes & Cosmetics
Montreal, QC
Full-time
En partenariat avec les opérations de vente au détail et les RH, gérer les horaires, les demandes de congé, la paie, les commissions, les heures supplémentaires, les relations avec les…
Added 4 hours ago
Store Manager - Calgary
Source Office Furniture & Systems Ltd.
Calgary, AB
Full-time
…hands‑on, people‑first Store Manager in our Calgary, AB location to lead, coach, and develop a high‑performing…
Added 4 hours ago
Responsable / Lead, Full Time - Quartier DIX30
Gap
Brossard, QC
Full-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 4 hours ago
Responsable / Lead, Full Time - Quartier DIX30
Gap
Brossard, QC
Full-time
Able to effectively lead and inspire others through coaching and mentoring
Added 5 hours ago
CAN Team Leader - British Columbia
Mountain Warehouse
Whistler, BC
$22 to $23 CAD / hour
Part-time
…teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so,…
Added 5 hours ago
People and Culture Manager
Humans of HR
Vancouver, BC
$90,000 to $120,000 CAD / year
Full-time
Humans of HR has been engaged by a high-end retail company to hire a People & Culture Manager for its Vancouver head office.
Added 5 hours ago
COMBO - Team Leader FT - Tsawwassen Mills
Groupe Dynamite, Inc Garage
Tsawwassen, BC
Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 5 hours ago
ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
Winnipeg, MB
…and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and make every customer feel their best walking out the…
Added 5 hours ago
Seasonal Sales Lead with Keys - UGG
Deckers Brands
Halton Hills, ON · UGG Toronto Premium Outlets (Halton Hills, ON)
Part-time
Our Seasonal Sales Leads are critical to the success of our stores. As a Seasonal Sales Lead, it’s your job to create the best possible customer experience. You stay current in your…
Added 5 hours ago
Distribution Center Operations Supervisor - 6 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Delta, BC
$76,620 to $107,268 CAD / year
Full-time
We're seeking a Distribution Center Operations Supervisor - 6 Month Contract to join our fast-paced, dynamic Distribution Centre team! This is your chance to step into a leadership role…
Added 5 hours ago
Store Lead
Moores Clothing
Burnaby, BC
Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 5 hours ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
Manage store operations and communicate requirements/changes to department employees as required
Added 6 hours ago
(CAN) Leader d'équipe, stockage 2
Walmart Canada
Cowansville, QC
Full-time
Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals,…

Staples Canada

Retail Print & Services Supervisor

Kitchener, ON, Canada

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Print & Services Supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and service departments. They act as a keyholder and leader on duty, responsible for training associates and ensuring the store meets its performance goals.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Store operations
Problem solving

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Supervision
Sales
Graphic design
Printing equipment
Operations management
Staff training
Coaching
Customer engagement
Store standards
Performance management
Keyholder

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