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Added 2 mins ago
Warehouse Lead
JYSK Canada
Kamloops, BC
$19.5 to $22 CAD / hour
Full-time
As a Warehouse Lead you will assist the store management team with the day to day operations of the store. You will ensure the organization and cleanliness of the warehouse. You will also…
Added 2 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
$21 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 3 mins ago
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 18 mins ago
Assistant Meat Manager
Farm Boy Inc.
London, ON
From $21 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 33 mins ago
District Manager - Western Canada
Swatch
Calgary, AB
Full-time
Lead daily operations across multiple retail locations to meet sales and productivity goals
Added 33 mins ago
Full-Time Sales Lead (West Edmonton Mall)
Swatch
AB · Edmonton, AB
Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 33 mins ago
Head Cashier Full-Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 33 mins ago
Assistant Meat Manager
Farm Boy Inc.
London, ON
$21 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 33 mins ago
Corporate Store Key Holder
Bulk Barn
Orleans, ON
Lead and assist workers in performing their day-to-day tasks
Added 1 hour ago
District Manager - Western Canada
Swatch
Vancouver, BC
Full-time
Lead daily operations across multiple retail locations to meet sales and productivity goals
Added 1 hour ago
Full-Time Sales Lead (Sherway Gardens)
Swatch
Toronto, ON · Etobicoke, ON
Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 1 hour ago
account manager - sales
Altro Labels
Surrey, BC
Full-time
Lead sales team in building relationships with business clients and manage negotiations of sales contracts
Added 1 hour ago
National Wholesale Manager (Hamilton)
Hamilton Watch
Toronto, ON
Full-time
As the National Wholesale Manager, you will lead Hamilton’s independent wholesale business across Canada, driving sales growth, market expansion, and retailer engagement. Reporting to…
Added 1 hour ago
Sales Lead (Halifax Shopping Centre)
Swatch
Halifax, NS
Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 1 hour ago
Full-Time Sales Lead (Metropolis at Metrotown)
Swatch
Burnaby, BC
Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 1 hour ago
Senior Accountant
Robert Half
Grand Bend, ON
$80,000 to $100,000 CAD / year
Full-time
…responsible for supporting the organization's day-to-day accounting operations, financial reporting, reconciliations, and month-end close…
Added 1 hour ago
Store Manager
Moores Clothing
London, ON
Full-time
As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational…
Added 2 hours ago
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Oakville, ON
Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 2 hours ago
Field Service Manager (HVACR)
Copeland
Brantford, ON
Full-time
We are seeking an experienced and dynamic Field Service Manager, to lead our Canadian Field Service organization. This leadership role is responsible for driving operational excellence,…
Added 2 hours ago
Submission Officer
BLS International
Toronto, ON
Full-time
Assist the Deputy Manager/Team Lead/Operations Manager in the execution of any new projects and other ISO compliances.
Added 2 hours ago
Submission Officer
BLS International
Winnipeg, MB
Full-time
Assist the Deputy Manager/Team Lead/Operations Manager in the execution of any new projects and other ISO compliances.
Added 2 hours ago
DYNAMITE - Team Leader FT - Place Laurier
Groupe Dynamite, Inc Garage
Quebec, QC
Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 2 hours ago
Store Manager
Foot Locker
Calgary, AB
Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
Added 2 hours ago
Customer Service Learning & Development Specialist
LearningDevelopmentJobs
Toronto, ON
Full-time
…manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and…
Added 2 hours ago
Store Manager (m/f/d)
Marc Cain
Laval, QC
Full-time
You will lead and motivate your team with dedication and create an inspiring, positive working environment

Staples Canada

Retail Print & Services Supervisor

St. Thomas, ON, Canada

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

You will lead a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. Additionally, you will act as a keyholder, managing store operations and conducting training for associates to ensure a high-performance culture.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory experience preferred. A minimum of 1-2 years of experience in a print or graphic communications environment is also required.

Skills

Customer service
Leadership
Coaching
Sales execution
Graphic design principles
Printing equipment operation
Computer literacy
Operational excellence
Team management
Communication
Prioritization
Organization
Multi-tasking
Customer engagement
Training and development

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Printing equipment
Sales
Operations management
Team training
Keyholder
Promotional items
Customer engagement
Staples
Performance management
Store standards

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