Jobs in Canada

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Added 25 mins ago
BLE Senior Software Engineer/Developer
Garmin Canada
Cochrane, AB
Full-time
…the infrastructure and tooling needed to enable compelling customer features in Garmin products, from battery constrained sensors to embedded Linux multipurpose displays for Marine…
Added 25 mins ago
Retail Store Associate Part Time Winners- Shoppers World Brampton
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 27 mins ago
Personal Banking Associate
TD
AB
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 27 mins ago
Associée en Assurance et Gestion du Patrimoine | Insurance and Wealth Associate, Prospr by Sun Life
Sun Life
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Full-time
Faire des appels sortants à de nouveaux clients et aux clients existants afin d'identifier des opportunités de vente et de proposer des services de planification financière
Added 27 mins ago
Merchandise Processing Coordinator - Winners Powell River Town Centre
The TJX Companies, Inc.
Powell River, BC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 27 mins ago
Associé / Associée de Magasin de Détail Temps Partiel Winners - Place Newman
The TJX Companies, Inc.
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Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 27 mins ago
Retail Store Coordinator
The TJX Companies, Inc.
Sudbury, ON
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Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 27 mins ago
Associé/Associée de Magasin de Détail Temps Plein Winners-Galeries Joliette
The TJX Companies, Inc.
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Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 27 mins ago
Coordonnateur/Coordonnatrice Service clientèle Temps plein Winners-Galerie Joliette
The TJX Companies, Inc.
Joliette, QC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 42 mins ago
Automotive Tire Technician, Sudbury Barrydowne
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Sudbury, ON
Other
…vacancy and is looking for a responsible, safe, and dedicated associate to join our team as an Automotive Tire…
Added 42 mins ago
Retail Store Associate Seasonal Part-time, Intercity Mall
TJX Companies
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Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 55 mins ago
Office Services Associate / Admin
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Mississauga, ON
Contract
The Office Services Associate is a key operational role providing seamless, high-quality administrative and customer service support across Reception, Mailroom, and Duplicating Print Center…
Added 55 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Slave Lake, AB
Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 55 mins ago
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Slave Lake, AB
Full-time
Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase…
Added 55 mins ago
front end checkout team associate
Walmart Canada
Flin Flon, MB
Full-time
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Added 55 mins ago
(CAN) Stocking 1 Team Associate
Walmart Canada
Toronto, ON
Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 55 mins ago
(CAN) Associé des rayons de la mode
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Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 55 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Trenton, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 55 mins ago
(CAN) Manager, Facility Services
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Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities…
Added 55 mins ago
General Merchandise Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 55 mins ago
Retail Store Coordinator Full Time Winners Smart Centers
TJX Canada – Winners, Marshalls, HomeSense
Courtenay, BC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 55 mins ago
Vision Center Manager, Dual Licensed (LOA Coverage)
Walmart Canada
Orangeville, ON
Contract
Troubleshoots and problem solves issues to ensure excellent customer experience.
Added 55 mins ago
(CAN) Consumables Associate
Walmart Canada
Listowel, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 55 mins ago
Relief Pharmacist - Full Time
Walmart Canada
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Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
Added 55 mins ago
PT Relief Pharmacist
Walmart Canada
Mississauga, ON
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Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.

Staples Canada

Retail Print & Services Supervisor

Laval, QC, Canada

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 30, 2026

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Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing store production, and ensuring the execution of promotional programs.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Computer operation
Printing equipment operation
Customer engagement
Store standards

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Leadership
Customer engagement
Sales
Graphic design
Operations management
Staff training
Staples
Keyholder
Promotional items
Production
Coaching
Performance management
Customer experience
Printing equipment
Technical acumen
Store standards
Inventory management
Team development

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