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Added 11 mins ago
Spécialiste de la chaîne d'approvisionnement // Supply Chain Specialist
Smardt
Dorval, QC
Full-time
En tant que leader mondial dans le domaine des refroidisseurs sans huile, nous concevons et fabriquons certains des systèmes les plus écoénergétiques au monde. Mais ce qui nous distingue…
Added 11 mins ago
Sales Associate
EssilorLuxottica Group
Vancouver, BC
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 11 mins ago
Material Controller I
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Full-time
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Added 11 mins ago
AVEDA Sherway Gardens - Part-Time Key Holder - Etobicoke, ON
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…first step towards a long term and fulfilling career with a leader in prestige…
Added 11 mins ago
Key Holder - Jo Malone London - Fulltime - Metropolis - Burnaby BC
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Full-time
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Added 11 mins ago
store manager - Guelph, ON
Starbucks Coffee Company
Guelph, ON
$62,500 to $82,600 CAD / year
Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 25 mins ago
Senior Consultant, Internal Audit (Vancouver)
Deloitte
Vancouver, BC
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Added 25 mins ago
Parts Advisor - BMW Kingston (26307)
Zanchin Automotive Group
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act as the first point of contact for retail customers and service operations
Added 25 mins ago
Material Handler
JACK & JONES
Montreal, QC
Full-time
Are you passionate about customer satisfaction and driving sales? We need you as a Team Leader in our Distribution Center. Do you think you could be the perfect fit?
Added 41 mins ago
Business Analyst
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
Full-time
Work effectively with Finance, Operations, Legal, HR, Procurement, Engineering and other stakeholders to collect inputs, validate assumptions, and reflect operational realities in analysis.
Added 41 mins ago
Supply Chain Analyst - THD Order Management
Techtronic Industries Canada Inc.
Toronto, ON
Full-time
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Added 41 mins ago
Assistant Controller
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Calgary, AB
Full-time
Oversee daily financial operations including:
Added 41 mins ago
Microsoft Fabric Architect
Affinity
Vancouver, BC
Contract
…Fabric. The successful candidate will act as the technical leader for complex data enablement initiatives, partnering with business stakeholders, data teams, analytics engineers, and BI…
Added 41 mins ago
Chief Financial Officer
ACR Systems Inc. - Data Loggers
Canada
Full-time
Company Description ACR Systems Inc., founded in the mid-1980s in Surrey, BC, is a global leader in data logging solutions, with over one million systems sold worldwide across highly…
Added 55 mins ago
5797 - 3rd Key
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…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 55 mins ago
Operations Leader
Maple Leaf Foods Inc
Hamilton, ON
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Webber - Seasonal Equipment Operator- 407 Derry - Infrastructure Management
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Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a…
Added 55 mins ago
Spirit of Math - Vice Principal - High Park
Spirit of Math Schools Inc.
Toronto, ON
Full-time
The Vice Principal is a proactive campus leader responsible for maintaining high administrative and educational standards. This position fosters a positive and structured learning…
Added 1 hour ago
General Manager - Environmental Services (relocation to Prince Rupert, BC)
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Full-time
…Columbia is seeking an experienced General Manager to lead its operations and guide the next phase of growth and impact. Working within one of Canada’s most environmentally significant…
Added 1 hour ago
Manager, ERP Supply Chain Lead
Avanade
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Added 1 hour ago
Manager, ERP Delivery Lead
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…Functional Consultant Associate; MB-500 - Dynamics 365 Finance and Operations Apps Developer Associate; AB-730 - Dynamics 365 AI Business Professional; or AB-731 - Dynamics 365 AI…
Added 1 hour ago
Intern, Legal Services - Operations (Winter 2027)
Bombardier
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Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 1 hour ago
Interim Vice President, Finance & Transformation
LHH Knightsbridge
Toronto, ON
Contract
…ambitious journey to strengthen its capabilities, modernize core operations, and position itself for long-term…
Added 1 hour ago
District Manager II Operations (Greater Toronto Area))
WM
Toronto, ON
$110,000 to $135,000 CAD / year
Full-time
At WM Canada, leadership is about more than managing operations.
Added 1 hour ago
Canada CFS Operation Leader
Lenovo
Markham, ON
Full-time
You are a highly organized, detail-oriented leader who can simplify complexity and turn fragmented workflows into a predictable operating system. You communicate clearly with executives and…

Staples Canada

Retail Print & Services Supervisor

Laval, QC, Canada

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing store production, and ensuring the execution of promotional programs.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills for operating printing equipment and proven leadership or coaching abilities are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Computer operation
Printing equipment operation
Customer engagement
Store standards

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Leadership
Customer engagement
Sales
Graphic design
Operations management
Staff training
Staples
Keyholder
Promotional items
Production
Coaching
Performance management
Customer experience
Printing equipment
Technical acumen
Store standards
Inventory management
Team development

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