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Added 2 mins ago
CO
Manager, Brand and Integrated Marketing (12-month contract)
CANADIAN OLYMPIC COMMITTEE
Toronto, ON · Montreal, QC
- $79,100 to $108,790 CAD / year
- Full-time
- Contract
Act as a brand leader and advocate with all key internal/external stakeholders
Added 2 mins ago
EA
Estimator
Emil Anderson Group
Kelowna, BC
- Full-time
Emil Anderson Construction (EAC) is a civil construction leader with a proud legacy of excellence and innovation. Headquartered in Kelowna, British Columbia, we deliver projects across the…
Added 2 mins ago
MS
Senior Technical Program Manager (Mobile)
Motorola Solutions
Vancouver, BC
- Full-time
…Engineering Leadership, specifically within a product development environment. Bonus points: Experience working with mobile…
Added 2 mins ago
MU
Associate or Full Professor (Clinical) and Director of the Alan Edwards Pain Management Unit, Department of Anesthesia (C2-261008)
McGill University
Glen · MUHC-GLEN
- Full-time
The McGill University Department of Anesthesia is a leader in academic medicine. Our educational and research missions support excellent and innovative clinical programs across our teaching…
Added 2 mins ago
C
CBT Clinician (CAB)
CMHA
ON
- Full-time
Working Conditions: Office work. Sitting at a desk and communicating over the phone for long periods i.e. a tele-agent environment. Day, evening, and weekend hours are required based on…
Added 2 mins ago
C
French Speaking CBT Clinician (CAB)
CMHA
ON
- Full-time
Working Conditions: Office work. Sitting at a desk and communicating over the phone for long periods i.e. a tele-agent environment. Day, evening, and weekend hours are required based on…
Added 12 mins ago
S+
Mechanical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
…detailed road map for how to meet those goals. As a natural leader, you’re happiest when everyone is moving in the same direction, and you never hesitate to step up and get others the…
Added 12 mins ago
C
Development Director (Contract)
Careerowl.in
Vancouver, BC
- Contract
Supports an environment where staff understand how their daily work contributes to the company’s goals in motion.
Added 12 mins ago
L
7729 - 3rd Key
Lids
Thunder Bay, ON
- $18.45 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 12 mins ago
D
Assistant Team Leader
Dollarama
Saskatoon, SK
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 12 mins ago
DG
Cleaning Supervisor
Dexterra Group
Petawawa, ON
- Full-time
Experience working in a unionized environment, ability to work with Collective Agreement and provide guidelines and execution.
Added 12 mins ago
D
Assistant Team Leader
Dollarama
Kingston, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 12 mins ago
L
7736 - 3rd Key
Lids
Burnaby, BC
- $18.75 USD / hour
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 12 mins ago
D
Assistant Team Leader
Dollarama
Olds, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 12 mins ago
V
Senior Director, Contact Centre Experience
Vancity
Surrey, BC
- Full-time
…for a strategic and commercially minded financial services leader who can lead through leaders, influence across a complex organization, and champion needs-based advice and exceptional…
Added 12 mins ago
M
UX Research Apprentice
McAfee
Waterloo, ON
- Full-time
…beginning February 2027. This is a remote Canada role. You will be working on live projects with the Consumer Products team. You will work with the team on UX research on product designs,…
Added 12 mins ago
C
Senior Transportation Engineer
CIMA+
Calgary, AB
- Full-time
…plenty of opportunities to reach your full potential in an environment that’s engineered for people. At CIMA+, we care about our people and make sure that they feel valued, appreciated, and…
Added 13 mins ago
C
Manager, Product Design
Cloudera
Toronto, ON
- Full-time
Global Collaboration: Ability to lead effectively in a remote, globally distributed, and multicultural working environment.
Added 13 mins ago
C
Sr. Consultant, Solution Design
CIBC
Toronto, ON
- Full-time
…comfortable leading technical design, mentoring developers, and working closely with business and technology…
Added 13 mins ago
CP
Supply Chain Manager
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
- Full-time
…chance to make a meaningful impact in a growing, innovative…
Added 13 mins ago
BG
Customer Service Representative/Junior Estimator (Milton)
Boyd Group Services
Milton, ON
- Full-time
At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass…
Added 13 mins ago
BC
VDC Coordinator - Industrial East
Bird Construction
Mississauga, ON
- Full-time
Ability to manage multiple priorities simultaneously and perform effectively in a dynamic, fast-paced environment.
Added 13 mins ago
SS
Director of Care | Temporary, Full-Time
Sienna Senior Living
Lake Country, BC
- Full-time
You will be a welcomed member of the Long Term Care team at Lake Country Lodge Community, working in a fast-paced environment where you will make a meaningful difference. As a Director of…
Added 13 mins ago
A
Manufacturing Excellence Leader***Leader en Excellence Manufacturière
Aliaxis
Bermondsey, ON · CA - Bermondsey - Plant (MOLD)
- Full-time
At IPEX, the leader in thermoplastic piping systems, we are redefining the future of water management and clean energy. As part of the Aliaxis family, we combine global strength with local…
Added 13 mins ago
IG
Manufacturing Excellence Leader***Leader en Excellence Manufacturière
IPEX Group
Bermondsey, ON · CA - Bermondsey - Plant (MOLD)
- Full-time
At IPEX, the leader in thermoplastic piping systems, we are redefining the future of water management and clean energy. As part of the Aliaxis family, we combine global strength with local…

Staples Canada

Retail Print & Services Supervisor

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 16, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead and coach associates in print, customer service, and cash operations to deliver strong customer experiences, achieve sales goals, and maintain store standards. Oversee print production and customer interactions, execute promotions, and support store-wide training and development.

Requirements

Requires at least three years of retail customer service experience and one to two years in a print or graphic communications environment, including working knowledge of graphic design principles. Candidates need technical ability to operate computers and printing equipment, strong organization and prioritization skills, and the ability to multitask in a fast-paced setting; supervisory and coaching experience is preferred.

Skills

Customer Service
Retail Sales
Team Leadership
Coaching
Customer Engagement
Print Production
Graphic Design Principles
Computer and Printing Equipment Operation
Sales Execution
Training and Development
Operational Excellence
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Customer Service
Customer Engagement
Sales
Sales Execution
Print Production
Graphic Communications
Graphic Design Principles
Computer Equipment
Printing Equipment
Team Leadership
Coaching
Keyholder
Cash Operations
Promotional Items
Store Standards
Operational Excellence
Training
Associate Development
Customer Relationships
Prioritization
Organization
Multitasking

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