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Added 7 mins ago
SI
Retail Operations Supervisor
Staples Inc.
Edmonton, AB
- Full-time
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all…
Added 22 mins ago
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Data & AI Engineer
Wiraa
Canada
- Full-time
Zebra Technologies is a global leader dedicated to enabling intelligent operations through an award-winning portfolio of connected frontline, asset visibility, and automation solutions. Our…
Added 22 mins ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
3 years or more of related experience, of which includes at least one year of recent and related experience in educational technology.
Added 22 mins ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
Previous customer service or client-facing experience.
Added 22 mins ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
Previous customer service or client-facing experience.
Added 22 mins ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
Experience leading customer-facing validation projects and documentation reviews.
Added 22 mins ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
Experience leading customer-facing validation projects and documentation reviews.
Added 22 mins ago
KT
Kitchen Installer
Kitchen Tune-Up Houston
Calgary, AB
- Full-time
Kitchen Tune-Up is a locally owned and operated business backed by a national franchise system with over 33 years as a leader in the remodeling industry. Our mission is to build trust with…
Added 22 mins ago
T
Contact Center Rep II, Everyday Banking
TD
Markham, ON
- Full-time
Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
Added 37 mins ago
MANAGER DEVELOPMENT ENGINEERING
City of Toronto
Toronto, ON
Polished Customer Focus, Relationship Building and Political Acuity
Added 37 mins ago
M
Junior Test Engineer - Digital (evening shift)
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team…
Added 37 mins ago
M
Test Engineer Payload, Platform et Spacecraft
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions - MDA Space is a global leader in communications, Earth observation, and space satellites, as well as space infrastructure and exploration. The MDA…
Added 37 mins ago
M
Test Engineer - Payload, Platform and Spacecraft
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions - MDA Space is a global leader in communications satellites, Earth and space observation, and space infrastructure and exploration. The MDA Space…
Added 37 mins ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
…team and its stakeholders across Finance, Sales, Marketing, Customer Experience, and…
Added 51 mins ago
A
Ingenieur Mecanique - Mechanical Engineer
Actalent
Terrebonne, QC
- $46 to $77 CAD / hour
- Contract
Plus de 5 ans d'expérience en conception mécanique.
Added 51 mins ago
VS
Operations Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business.…
Added 51 mins ago
Key Account Manager, IT Retail
Human Resources
Toronto, ON
As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful…
Added 1 hour ago
LE
Key Account Manager, IT Retail
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful…
Added 1 hour ago
LO
Associate Optometrist
Luxottica of America, Inc.
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
LO
LensCrafters - Licensed Assistant Manager - #942 Kitchener
Luxottica of America, Inc.
Kitchener, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 1 hour ago
LO
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 1 hour ago
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Stagiaire, Marketing - Médecins | Intern, Marketing - Physicians
Sandoz
Longueuil, QC · Saint-Hubert (Sandoz)
- Full-time
Sandoz continue de traverser une période passionnante et transformatrice en tant que leader mondial et fournisseur pionnier de médicaments biosimilaires et génériques durables. Alors que…
Added 1 hour ago
VP
Business Center Support Team Associate - Toronto
Vialto Partners
Toronto, ON
- Full-time
Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax,…
Added 1 hour ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Identifies, recommends, sources, negotiates and implements improvements/ solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client…
Added 1 hour ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Prior experience as a sales, customer success, or services practitioner or leader, or in a hybrid GTM + product role.

Staples Canada

Retail Print & Services Supervisor

Toronto, ON, Canada
Etobicoke, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service and drive sales within the print and services department. They are responsible for operational excellence, staff training, and maintaining store brand standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills and the ability to operate printing equipment are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Store management
Customer engagement
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Supervisor
Customer engagement
Sales
Graphic design
Operations management
Leadership
Training
Staples
Printing equipment
Promotional items
Cash management
Team development
Store standards
Customer-first mindset
Performance management

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