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Added 7 mins ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
…company's values, our Branch Managers direct and manage all branch operations and resources with the overall responsibility to achieve maximum profits consistent with the company’s business…
Added 7 mins ago
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder Supply Chain Solutions
Montreal, QC · Anjou
Travaille en équipe multifonctionnelle avec les ventes, la commercialisation, les opérations et la gestion des actifs, tout en utilisantd'excellentes compétences de communication avec la…
Added 7 mins ago
A
EDGE Google Inside Sales
Accenture
Toronto, ON
- Full-time
Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience).
Added 7 mins ago
A
Partners in Performance – Performance Strategy Associate
Accenture
Toronto, ON
- Full-time
The Associate role is a frontline change agent for our clients. You are the primary source of reliable data and rock-solid analysis, providing the fact base the improvement team uses to…
Added 7 mins ago
UR
Equipment Associate
United Rentals
Prince George, BC
- Full-time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to…
Added 7 mins ago
UR
Equipment Associate
United Rentals
Fort Saskatchewan, AB
- Full-time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to…
Added 7 mins ago
UR
Equipment Associate
United Rentals
Sherwood Park, AB
- Full-time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to…
Added 7 mins ago
P
Sales and Operations Management Trainee
Penske
Oshawa, ON
- Full-time
…you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You’ll collaborate with a high-energy, driven team as you build a…
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Cloverdale, BC · Surrey, BC
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 mins ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Full-time
…Thrift Store activities. Otherwise, this role acts as a Sales…
Added 7 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 22 mins ago
C
Supply Chain Support Associate
Co-op
Calgary, AB
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a permanent full-time basis on our Supply Chain team.
Added 22 mins ago
CT
Associate Manager, Loyalty Program
Canadian Tire Corporation
Toronto, ON
- Full-time
Lead cross-functional initiatives: Mobilize partners across Product, Marketing, Analytics, Finance, Research, Operations and other teams to deliver loyalty initiatives, pilots and program…
Added 22 mins ago
SI
Sales Associate
SNDL Inc.
Edmonton, AB · Wine & Beyond Southgate
- Part-time
Added 22 mins ago
Senior Operations Associate, 12-month contract
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 22 mins ago
Financial Service Representative
Money Mart
Toronto, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 22 mins ago
Financial Service Representative
Money Mart
Milton, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 22 mins ago
Production Associate - Garment/Linen/Bulk Product Folder
Cintas
Calgary, AB
Cintas is seeking a Production Associate – Garment/Linen/Bulk Product Folder to support the Rental Division. The Product Folder is responsible for folding customer product manually or…
Added 22 mins ago
AB
Warehouse Associate - Order Picker
Arctic Beverages Group of Companies
Winnipeg, MB
- $37,440 to $39,728 CAD / year
- Full-time
As a key contributor to daily operations, the Warehouse Associate plays an integral role in maintaining an efficient and effective warehouse environment that supports overall sales and…
Added 22 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Added 38 mins ago
WM
Sales Associate Full Time - Fairview Mall
Wow! Mobile Boutique
Toronto, ON
- Full-time
Complete daily operations tasks, such as opening & closing the kiosk
Added 38 mins ago
WM
Sales Associate Full Time - Erin Mills Town Centre
Wow! Mobile Boutique
Mississauga, ON
- Full-time
Complete daily operations tasks, such as opening & closing the kiosk
Added 38 mins ago
EM
Associate Test Technician
Element Materials Technology
Kitchener, ON
- $24 to $25 CAD / hour
- Other
Element has an opportunity for Associate Mechanical Test Technician to join our rapidly expanding team in Kitchener, ON. As a member of the operations team, the Associate Test Technician…
Added 38 mins ago
CC
Retail Sales Associate
Canna Cabana
Saskatoon, SK
- Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…

Staples Canada

Retail Print & Services Supervisor

Toronto, ON, Canada
Etobicoke, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service and drive sales within the print and services department. They are responsible for operational excellence, staff training, and maintaining store brand standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills and the ability to operate printing equipment are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Store management
Customer engagement
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Supervisor
Customer engagement
Sales
Graphic design
Operations management
Leadership
Training
Staples
Printing equipment
Promotional items
Cash management
Team development
Store standards
Customer-first mindset
Performance management

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