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Added 9 mins ago
Application Specialist
Bell
Toronto, ON
Bell Canada is the Canadian leader in contact centre solutions. We are a dynamic team that provides support, monitoring and management of contact centre solutions for our business customers.
Added 9 mins ago
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Manager, Maintenance / Maintenance Manager
Wonderbrands
Gatineau, QC
- Other
Un leader avec d'excellentes compétences interpersonnelles, organisationnelles et de communication qui interagit facilement avec les autres et est apte à diriger et à motiver une équipe.
Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Rochdale, Regina, SK
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…
Added 9 mins ago
AC
Assistant Manager, Lending Operations
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Responsible for collaborating with leader to create annual S.M.A.R.T goals and initiatives, connecting goals to broader organizational priorities and working with all members of the team to…
Added 9 mins ago
PA
Parts Fulfillment Manager (Parts Wholesale Niagara)
Performance Auto Group
St. Catharines, ON
- Full-time
Part Fulfillment Manager is a key leader within Performance Auto Group’s Parts Operations team, based at the Niagara Parts Hub. This role oversees warehouse fulfillment, inventory flow,…
Added 9 mins ago
PC
PwC Private, Manager Bilingual (EN/FR)
Pwc Canada
Montreal, QC · Quebec, QC
- Full-time
Our team helps our clients design and implement personal and customized service plans that are unique to privately owned entities, entrepreneurs, and high net worth individuals. You’ll be…
Added 9 mins ago
Business Development Associate
Geotab
Burnaby, BC · Oakville, ON
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help…
Added 9 mins ago
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Legal Counsel (12-Month Contract)
AbbVie
Montreal, QC
- Contract
Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
Hanwell, NB
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
New Glasgow, NS
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
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Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
…Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
Charlottetown, PE
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
CE
Network Engineer
Capgemini Engineering
Mississauga, ON
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 24 mins ago
E
Scientifique des données sénior
EXFO
Quebec, QC
- Full-time
…decision-making. Beyond analytical execution, this role serves as a technical reference and influential leader within the data practice, elevating analytical standards, mentoring junior…
Added 24 mins ago
PC
PwC Private, Senior Associate Bilingual (EN/FR)
PwC Canada
Quebec, QC
- Full-time
…company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customized service plans that are unique to privately owned entities,…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
Bathurst, NB
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
Moncton, NB
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
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Maintenance Team Lead
BGIS
Mississauga, ON
- Full-time
The Maintenance Team Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned…
Added 24 mins ago
MS
Director, Engineering
ML6 Search + Talent Advisory
Saskatoon, SK
- Full-time
Reporting to the Project Director, you will be a key member of the project leadership team, responsible for establishing and leading a high-performing engineering function, overseeing…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
Dartmouth, NS
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
P
Fleet Assoc Leader
PepsiCo
Saint John, NB
- Full-time
…equipment. You will oversee daily maintenance operations, manage a team of technicians, drive continuous improvement, and ensure compliance with all regulatory standards. This is a key…
Added 24 mins ago
A
Client Director
Arctiq
Montreal, QC
- Full-time
Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned…
Added 24 mins ago
M
Actuarial Specialist (Associate) – Retirement & Health Benefits
Marsh
Montreal, QC
- Full-time
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 24 mins ago
PC
PwC Private, Senior Associate Bilingual (EN/FR)
PwC Canada
Montreal, QC
- Full-time
…company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customized service plans that are unique to privately owned entities,…
Added 25 mins ago
Sheet Metal Assembly
Price Industries Limited
Vaughan, ON
…and knowledgeable follow-up service have made Price a market leader in supplying air distribution, critical controls, and noise control…

Staples Canada

Retail Print & Services Supervisor

Toronto, ON, Canada
Etobicoke, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service and drive sales within the print and services department. They are responsible for operational excellence, staff training, and maintaining store brand standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Strong technical skills and the ability to operate printing equipment are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Store management
Customer engagement
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Supervisor
Customer engagement
Sales
Graphic design
Operations management
Leadership
Training
Staples
Printing equipment
Promotional items
Cash management
Team development
Store standards
Customer-first mindset
Performance management

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