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Added 7 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
…of their partnership with us. You will manage the day-to-day operations for the duration of the customers onboarding, working closely with the Regional Directors for APAC and the Project…
Added 7 mins ago
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Shop People and Planning Manager
FERO
AB · Edmonton, AB
- Full-time
You will be the formal people leader for shop employees, working alongside our Manufacturing Operations Manager. You will lead employee matters and coordinate what needs to be produced and…
Added 7 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Develop practical compliance tools, guidance, learning resources and reporting that business units can apply within day-to-day operations.
Added 7 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
We are seeking an experienced Team Lead, Software Engineering to provide hands-on technical leadership for a team of Software Engineers. The Team Lead will typically lead 3–5 engineers and…
Added 7 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Develop practical compliance tools, guidance, learning resources and reporting that business units can apply within day-to-day operations.
Added 7 mins ago
Director, IT Infrastructure & Cybersecurity
Winnipeg Airports Authority
Winnipeg, MB
…technology ecosystem. This includes oversight of IT infrastructure operations (network, server, cloud, and telecommunications), cybersecurity governance, risk management, and service…
Added 7 mins ago
Principal Consultant
Infosys
ON
…This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation,…
Added 8 mins ago
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Quality and Infrastructure, Co-op SmartVu Developer
Survalent
Mississauga, ON
- Internship
Work with the Team Lead and senior developers to design, develop, test, and maintain C#/.NET Windows desktop applications.
Added 8 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Brantford, ON
- Full-time
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Added 8 mins ago
TH
Assistant Store Manager
The Home Depot Canada
Brantford, ON
- Full-time
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Added 8 mins ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
…of their partnership with us. You will manage the day-to-day operations for the duration of the customers onboarding, working closely with the Regional Directors for APAC and the Project…
Added 8 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…of the food safety system. This position also serves as the lead for product recall execution and communications, regulatory inspections, Global Food Safety Initiative and Customer 2nd or…
Added 8 mins ago
T
Customer Success Manager, North America
tripstack
Montreal, QC
- Full-time
…of their partnership with us. You will manage the day-to-day operations for the duration of the customers onboarding, working closely with the Regional Directors for APAC and the Project…
Added 8 mins ago
AI
President ALEBEX AI and Alexander Innovation Centre
Alexander Innovation Centre
Vancouver, BC
- Full-time
We are seeking a President to lead strategic direction, organizational development and business performance across ALEBEX AI and Alexander Innovation Centre (AIC). You will help determine…
Added 22 mins ago
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Intern, Communications (8 Months)
Seaspan
North Vancouver, BC
- Full-time
Project management and execution skills, with the ability to lead multiple deadlines with quick turnaround times.
Added 23 mins ago
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Production Technician: Machine Operator - Night Shift (11:00pm-7:30am)
Bimeda
Cambridge, ON
- Full-time
…for ensuring product meets quality standards during packaging operations by operating equipment and packing product in compliance with cGMP and SOP…
Added 23 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 23 mins ago
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Responsable de l'installation et de la mise en service/Installation and Commissioning Lead
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
…possibilités d'amélioration de l'exécution des projets et des…
Added 37 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The successful candidate will proactively engage FMD Capitals Projects and Maintenance and Operations to understand their needs, upcoming initiatives, existing contracts, and procurement…
Added 37 mins ago
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Supervisor, Plant Operations & Maintenance
EllisDon
ON · Ontario Projects
- Full-time
Minimum 5 years of facilities operations, building maintenance, or technical service experience.
Added 38 mins ago
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Renewals Representative
Fortinet
Ottawa, ON
- Full-time
Manage inbound Renewal inquiries via Lead record & inbound Renewal calls to corporate phone line
Added 38 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 38 mins ago
TH
Assistant Store Manager
The Home Depot
Brantford, ON
- Full-time
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Added 38 mins ago
Advisor Resource Acquisition
Independent Electricity System Operator
Canada
…various acquisition mechanisms. The Advisor will advise on the technical, commercial, and policy considerations impacting electricity resource acquisition activities for the organization,…
Added 38 mins ago
Account Manager Southern Alberta
Simplot
Cardston, AB
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…

Staples Canada

Retail Print & Services Supervisor

Bowmanville, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer service, drive sales, and maintain operational standards within the print and services department. They are responsible for coaching associates, managing store production, and acting as a keyholder to ensure smooth daily operations.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required for this role.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Store management
Promotional execution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Leadership
Customer Experience
Sales
Graphic Design
Production
Keyholder
Coaching
Operational Excellence
Training
Staples
Promotional Items
Store Standards
Team Management

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