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Added 4 mins ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business.
Added 4 mins ago
FC
Courier Team Lead-2
FedEx Canada
London, ON
- Part-time
…accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition…
Added 4 mins ago
OA
Product Software Developer
OpenRoad Auto
Richmond, BC
- Full-time
Join OpenRoad Auto Group's IT Business Technology team and work on high-impact initiatives spanning Marketing, HR, BDC, Finance & Insurance, Sales, Service, Parts, and Corporate Operations.…
Added 4 mins ago
S
Production Supervisor
SolutionAir
Winnipeg, MB
- Full-time
…SolutionAir Limited’s founding principles have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and…
Added 4 mins ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
Post-secondary education in health administration, health planning or business administration, or an equivalent combination of education and experience in a healthcare environment.
Added 4 mins ago
I
English Copywriter, Digital Communications
Intact
Montreal, QC
- Part-time
…communications, ensuring every message is aligned with our brand voice, business objectives, and audience needs. The role combines strong writing skills, strategic thinking, communication…
Added 4 mins ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
This role will support our supplier, relationship and outsourcing strategies working closely with each business unit to develop and implement 3rd party solutions to support clients and…
Added 4 mins ago
RU
Senior Receptionist & Switchboard
Ricoh USA, Inc.
Quebec, QC
- Full-time
Monitor and ensure the reception area is kept tidy and presents a professional, business‑like image
Added 4 mins ago
U
Industrial Project Manager, Mechanical
UPTIME
Surrey, BC
- Full-time
…develop strong working relationships with all levels of the…
Added 4 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 4 mins ago
RH
Corporate Finance Manager
Robert Half
Vancouver, BC
- Full-time
Assist with the review and preparation of business valuations using various valuation methodologies
Added 4 mins ago
LC
Finance Manager
LaSalle College Vancouver
Vancouver, BC
- Full-time
Experience using Microsoft Power Query, SQL, and Power BI to extract, transform, and analyze data for financial reporting, analysis and business intelligence purposes;
Added 4 mins ago
BE
Inside Sales Associate
BoldHouse Executive Search
Burnaby, BC
- $60,000 to $70,000 CAD / year
- Full-time
Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid…
Added 4 mins ago
Product Builder, Learning & Operations
Clutch Technologies Inc.
Toronto, ON
Clutch is an operations-heavy business. Every vehicle moves through a complex lifecycle before reaching a customer: pickup, inspection, reconditioning, detailing, photography, movement…
Added 4 mins ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into…
Added 4 mins ago
FH
Director, Contract Management Office
Fraser Health
Surrey, BC
- Full-time
…deliverables are received, value for money is achieved and business risk is…
Added 19 mins ago
MN
Reset Merchandiser
Mosaic North America
Burlington, ON
- Part-time
Added 19 mins ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
Strong ability to manage multiple concurrent priorities, seamlessly transition between projects, and adapt to evolving business needs while maintaining high standards of quality and…
Added 19 mins ago
BE
Inside Sales Associate
BoldHouse Executive Search
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Most inside sales jobs ask you to take orders. This one asks you to grow a business. You take over a book of established customers and you are trusted to make it bigger, and you are paid…
Added 19 mins ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
Experience building and launching data and AI products and articulating the business value they’ve created.
Added 19 mins ago
SI
Analyst - Principal Investments
Stalwart Insurance Group
Toronto, ON
- Full-time
Stalwart Insurance Brokers Ltd. (Stalwart) is a growing national life insurance brokerage and financial services provider with a focus on high-complexity client and business situations.
Added 19 mins ago
SO
Vendor Salary & Benefits Auditor
State of Colorado
Windsor, ON
- Full-time
Added 19 mins ago
OH
Lead, Coordinated Access
Ontario Health | Santé Ontario
Waterloo, ON
- Full-time
Post-secondary degree in health administration, health planning, business administration, research or a relevant field, or an equivalent combination of education, training and experience.…
Added 19 mins ago
CL
Director of Business Development - Alberta
Caravel Law LLP
Calgary, AB
- Full-time
…experience, and embed directly with clients to deliver sophisticated, business-minded counsel without the overhead, hierarchy, or billable hours targets of traditional…
Added 19 mins ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
…experience, and embed directly with clients to deliver sophisticated, business-minded counsel without the overhead, hierarchy, or billable hours targets of traditional…

Staples Canada

Retail Print & Services Supervisor

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store brand standards, and conducting training for associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Leadership
Coaching
Sales execution
Print production
Graphic design principles
Technical acumen
Prioritization
Organization
Multi-tasking
Team management
Operational excellence
Training
Customer engagement
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Supervisor
Customer engagement
Sales execution
Graphic design
Printing equipment
Leadership
Coaching
Operational excellence
Training
Staples
Store standards
Promotional items
Team management
Customer service

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