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Added 20 mins ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
Partner with finance, inventory, operations, retail and eCommerce teams on forecasting, demand planning, inventory and promotional decisions.
Added 50 mins ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…Lids delivers premium, fan-driven products and unforgettable retail…
Added 50 mins ago
G
Seasonal Retail Sales Associate - Markville Shopping Centre
Gap
Markham, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 50 mins ago
G
Seasonal Retail Sales Associate - Heartland T/C
Gap
Mississauga, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
C
Part Time Assistant Manager - Normanview
Cineplex
Regina, SK · GLX Regina
- Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 1 hour ago
DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
Founded in 2006, DiBRACON Ltd. specializes in industrial, commercial, retail, and institutional construction throughout Ontario. We are committed to delivering high-quality projects through…
Added 1 hour ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their…
Added 1 hour ago
LC
Produce Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 2 hours ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 2 hours ago
SC
store manager - Milton, ON
Starbucks Coffee Company
Milton, ON
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 2 hours ago
P
National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
…development of these key customer relationships and business operations across 1PEP. Success in this role will be measured by the ability to drive both short and long term success for…
Added 2 hours ago
W
(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 3 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Nanaimo, BC
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 3 hours ago
T
Keyholder
Torrid
Calgary, AB
- Part-time
Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Added 3 hours ago
DT
Director of IT Security Infrastructure
Decode Talent
Canada
- Contract
Partner with the IT Operations Lead on design standards, capacity, resiliency and lifecycle planning.
Added 3 hours ago
MF
Controller
McAlpine Ford Lincoln Sales Ltd
Aurora, ON
- Full-time
…Aurora, ON, responsible for overseeing the dealership’s financial operations and ensuring accurate, timely reporting. Day-to-day tasks include managing the general ledger, preparing monthly…
Added 3 hours ago
AE
AE - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently…
Added 4 hours ago
WC
Front End Checkout Team Associate
Walmart Canada
Campbell River, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Thetford Mines, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 4 hours ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
New Glasgow, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 4 hours ago
FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 4 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Saint John, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
BM
Supervisor, Snowmaking and Trail Maintenance - Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores;
Added 4 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…network. The Manager collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused…

Staples Canada

Retail Print & Services Supervisor

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 2, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store brand standards, and conducting training for associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Leadership
Coaching
Sales execution
Print production
Graphic design principles
Technical acumen
Prioritization
Organization
Multi-tasking
Team management
Operational excellence
Training
Customer engagement
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Supervisor
Customer engagement
Sales execution
Graphic design
Printing equipment
Leadership
Coaching
Operational excellence
Training
Staples
Store standards
Promotional items
Team management
Customer service

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