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Added 19 mins ago
NN
Supply Planner
Nestlé Nespresso SA
Montreal, QC
- Full-time
…Nespresso portfolio. This role is critical in enabling high customer service levels by having optimized inventory, while minimizing distribution costs. Acting as a subject matter expert for…
Added 19 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.
Added 19 mins ago
B
VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
Experience leading B2C paid social campaigns in Home Services, Automotive, lead generation, or another high-volume consumer acquisition environment.
Added 20 mins ago
RI
Product Manager (Accounting & ERP)
Remarcable, Inc.
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
…business, we’re looking for a Product Manager who is excited to lead and scale our core Procure-to-Pay (P2P) and accounting integration…
Added 20 mins ago
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Maintenance Manager
''
Coaldale, AB
- Full-time
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 20 mins ago
SG
Cashflow Modeling Analyst – ABS, Toronto, CA or Denver, CO
S&P Global
Toronto, ON
- Full-time
Lead or contribute to projects that enhance analytical tools, streamline processes, and build data analytics capabilities using programming and data science skills
Added 35 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 35 mins ago
EC
Event Sales Coordinator -Fairmont Chateau Whistler
Encore Canada
Whistler, BC
- Full-time
Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
Added 35 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 35 mins ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
Lead meetings, resolve customer concerns, manage recruitment and training.
Added 35 mins ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
Relevant experience as a business operations leader with a commercial, customer centric and continuous improvement mindset.
Added 35 mins ago
People & Culture - Recruiter
Beyond Energy Services & Technology
Calgary, AB
…and best-in-class MPD solutions to our customers. Our diverse experience and focus on innovative and inventive technologies allow us to remain on top of our game and reduce our customer's…
Added 35 mins ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
Manage vendor relationships, technical bid evaluation, lead times, obsolescence and spares strategy.
Added 35 mins ago
H
Lead Field Service Technician
Honeywell
Hamilton, ON
- Full-time
…implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous…
Added 49 mins ago
W
Senior Technical Consultant, Environmental Scientist
Worley
Calgary, AB
- Full-time
…lifecycle. As part of our Contaminated Sites team, you will lead environmental assessment, remediation, reclamation, and monitoring projects that support responsible development and…
Added 49 mins ago
K
Field Service Engineer- Calgary, AB
Kinectrics
Calgary, AB
- Full-time
At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the…
Added 50 mins ago
C
Warehouse & Distribution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
…and driving continuous improvement. This is an opportunity to lead warehousing and distribution across a complex North American network while influencing customer service, inventory…
Added 50 mins ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
Expérience : Minimum 10 ans d’expérience en développement logiciel et minimum 5 ans d’expérience en gestion d’équipe et gestion de projet;
Added 50 mins ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
Lead, coach, and inspire the sales team to achieve and exceed targets in the mid-market, corporate, and public sectors, ensuring sustainable growth and a winning culture.
Added 50 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 50 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
Lead product marketing across Xanadu’s hardware, software, and services portfolio, translating deep technical capabilities into distinct customer value.
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
Full Time(CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…

Staples Canada

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store standards, and conducting training for store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Retail management
Technical acumen
Multi-tasking
Prioritization
Customer engagement
Problem solving
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales management
Graphic design
Leadership
Store operations
Coaching
Training
Staples
Production
Keyholder
Promotional items
Customer experience
Team development
Operational standards

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