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Added 3 mins ago
SC
Van Route Lead
ServiceMaster Clean of Canada
St. John's, NL
- Full-time
Compensation: Competitive pay based on experience.
Added 17 mins ago
WK
Revenue Growth Analyst - Contractor
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Experience with Retailer POS data systems such as LDIA, DunnHumby, Retail Link, IRI etc.
Added 17 mins ago
E
Membership Sales Advisors, Toronto
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Toronto, ON
- Full-time
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Added 17 mins ago
Assistant Store Manager - BOSS Mirabel
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2-3 years of Specialty Retail Management experience
Added 47 mins ago
EL
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
Estée Lauder Companies
Toronto, ON
- Full-time
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Added 47 mins ago
EL
Assistant Store Manager - Le Labo - Full time - Carrall Street - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
Proven retail experience preferably within cosmetics
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MAC Core - 12 Hour Key Holder - Calgary, Alberta
Estée Lauder Companies
Calgary, AB
- Full-time
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing…
Added 47 mins ago
SC
shift supervisor - Store# 59011, 318 MEMORIAL AVENUE
Starbucks Coffee Company
Orillia, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
NN
Supply Planner
Nestlé Nespresso SA
Montreal, QC
- Full-time
…and has over 14'000 employees. In 2024, it operated a global retail network of 818 boutiques. For more information, visit the Nespresso corporate website:…
Added 1 hour ago
Head of Design, Product Design
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…of why this role carries real IC load: you will pick up the retail mobile experience and design system rather than distributing that work across a team that is already…
Added 1 hour ago
SG
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S&P Global
Toronto, ON
- Full-time
Lead or contribute to projects that enhance analytical tools, streamline processes, and build data analytics capabilities using programming and data science skills
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
Career Growth: Combine your passion for cars with your love of retail.
Added 1 hour ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 1 hour ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 2 hours ago
DB
HSE/Auxiliary Trainer– Fixed Term Contract, Fly In/Fly Out - Gahcho Kué Mine
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Preference would be for a individual with extensive industrial and/or mining experience with an emphasis in mineral processing operations or a similar frontline role where extensive…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
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- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 2 hours ago
WC
Full Time(CAN) Customer Service Manager
Walmart Canada
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- $15 CAD / hour
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Added 2 hours ago
BM
Conference Porter Supervisor - Flex - Year Round
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The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 2 hours ago
TC
Assistant Store Manager Marshalls - South Keys Mall
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- $48,592.5 to $68,029.5 CAD / year
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Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 2 hours ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
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- Full-time
Demonstrated Manager-level experience in management consulting or a comparable client-facing leadership role, with strong knowledge of operations in Financial Services, particularly…
Added 2 hours ago
BM
Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
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Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 2 hours ago
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Assistant Manager, Patrol Services - Winter- Full Time
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Staples Canada

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store standards, and conducting training for store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Retail management
Technical acumen
Multi-tasking
Prioritization
Customer engagement
Problem solving
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales management
Graphic design
Leadership
Store operations
Coaching
Training
Staples
Production
Keyholder
Promotional items
Customer experience
Team development
Operational standards

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