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Added 9 mins ago
H
Sales Representative
Haystack
Canada
- Full-time
This employer is hiring a Sales Representative to drive growth and bring new partners into a modern, security-first business continuity platform community. The role involves managing the…
Added 9 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.
Added 9 mins ago
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VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
…and Automotive business. This role will define the vision, lead and develop a high-performing team, set strategy, build and optimize campaigns, improve lead quality and scale volume, and…
Added 24 mins ago
EC
Event Sales Coordinator -Fairmont Chateau Whistler
Encore Canada
Whistler, BC
- Full-time
Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
Added 24 mins ago
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Junior Production & Marketing Accountant
Brunel
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
Prepare sales summaries and assist with initial invoice preparation and price confirmations.
Added 24 mins ago
E
Automotive Detailer - Car Washer - Oshawa
Enterprise
Oshawa, ON
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 24 mins ago
E
Automotive Detailer - Car Washer - Whitby
Enterprise
Oshawa, ON
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 24 mins ago
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Store Manager
PartSource
Brampton, ON
- Full-time
Foster a sales-driven culture and ensure exceptional in-store customer experiences.
Added 24 mins ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
Drive initiatives and solve challenges related to sales, customer success and research and development within your portfolio of businesses.
Added 25 mins ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
Manage vendor relationships, technical bid evaluation, lead times, obsolescence and spares strategy.
Added 25 mins ago
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Lead Field Service Technician
Honeywell
Hamilton, ON
- Full-time
Provide support to Sales/Estimation team for quoting new opportunities on building automation systems.
Added 39 mins ago
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Field Service Engineer- Calgary, AB
Kinectrics
Calgary, AB
- Full-time
Lead or support project execution for advanced electrical testing / condition assessment primarily related to high-criticality low voltage (LV) and medium voltage (MV) electrical assets in…
Added 39 mins ago
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Sales & Operations Execution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
Lead the end-to-end Sales & Operations Execution (S&OE) process across a complex, multi-site North American supply chain network.
Added 40 mins ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
Added 40 mins ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
Lead, coach, and inspire the sales team to achieve and exceed targets in the mid-market, corporate, and public sectors, ensuring sustainable growth and a winning culture.
Added 40 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 40 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 54 mins ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
…matters. We are seeking a VP, Communications, Brand & Marketing to lead how Xanadu presents itself to the world. This role brings together external communications, public relations,…
Added 54 mins ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Lead agenda planning and alignment with business stakeholders, sales enablement, product partners and content teams to ensure program messaging, learning outcomes and business priorities…
Added 54 mins ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
Lead agenda planning and alignment with business stakeholders, sales enablement, product partners and content teams to ensure program messaging, learning outcomes and business priorities…
Added 54 mins ago
BM
Conference Porter Supervisor - Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and…
Added 54 mins ago
TC
Assistant Store Manager Marshalls - South Keys Mall
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 54 mins ago
IP
Sr Manager Project / Program
IDEMIA Public Security
Oakville, ON
- Full-time
Lead multiple complex customer projects and programs from initiation through planning, scope definition, design, execution, deployment, acceptance, transition to operations, maintenance,…
Added 54 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Vaughan, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 54 mins ago
CC
Process Engineer
Coca-Cola Canada Bottling Limited
Toronto, ON · North York, ON
- Full-time
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…

Staples Canada

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store standards, and conducting training for store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Retail management
Technical acumen
Multi-tasking
Prioritization
Customer engagement
Problem solving
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales management
Graphic design
Leadership
Store operations
Coaching
Training
Staples
Production
Keyholder
Promotional items
Customer experience
Team development
Operational standards

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