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Added 11 mins ago
CP
Shop Supervisor
Canadian Plains Energy Services
Estevan, SK
- Full-time
We are seeking an experienced Shop Supervisor to lead our shop Fabrication team. This role combines hands-on technical expertise with strong leadership skills to oversee fabrication teams,…
Added 11 mins ago
CS
Instructor, Introduction to Law & Debate and Public Speaking (Calgary)
Circuit Stream
Calgary, AB
- $1,350 to $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 11 mins ago
EC
Event Sales Coordinator -Fairmont Chateau Whistler
Encore Canada
Whistler, BC
- Full-time
Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
Added 11 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 11 mins ago
B
Junior Production & Marketing Accountant
Brunel
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
Ability to work effectively both independently and within a multidisciplinary team.
Added 11 mins ago
K
Estimating Lead - Energy Construction Operations
Kiewit
Calgary, AB
- Full-time
The Estimate Lead is responsible for leading the development of complete, accurate, and competitive cost estimates for large and complex energy and industrial construction projects across…
Added 11 mins ago
E
Automotive Detailer - Car Washer - Calgary
Enterprise
Calgary, AB
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17.50 / hour and is located at 2615 26 ST NE CALGARY,…
Added 11 mins ago
E
Automotive Detailer - Car Washer - Oshawa
Enterprise
Oshawa, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 1051 SIMCOE ST N
Added 11 mins ago
E
Automotive Detailer - Car Washer - Whitby
Enterprise
Oshawa, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.25 / hour and is located at 1111 DUNDAS ST E
Added 11 mins ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
Coach and develop your team; set goals, create development plans, conduct appraisals.
Added 11 mins ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
…seeking a dynamic and experienced professional to join our team as Managing Director. Reporting directly to one of our Investment Partners, the Managing Director will be responsible for…
Added 12 mins ago
People & Culture - Recruiter
Beyond Energy Services & Technology
Calgary, AB
We are looking for a Recruiter to join our team and help shape the next chapter of our growth by attracting the talent that will drive our future success.
Added 12 mins ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
…and supportable standard. The manager leads the automation team and is the final technical authority on controls and electrical…
Added 12 mins ago
H
Lead Field Service Technician
Honeywell
Hamilton, ON
- Full-time
As a BAS Field Service Technician at Honeywell, you will have the opportunity to join our Field Service team, ensuring efficient and effective service delivery to our customers. You will…
Added 12 mins ago
R&
Associate Director - Recovery
Ruth & Naomi's Mission
Chilliwack, BC
- Full-time
Lead, coach, and develop Recovery Managers, fostering accountability, collaboration, and a healthy team culture.
Added 26 mins ago
W
Senior Technical Consultant, Environmental Scientist
Worley
Calgary, AB
- Full-time
…the full asset lifecycle. As part of our Contaminated Sites team, you will lead environmental assessment, remediation, reclamation, and monitoring projects that support responsible…
Added 26 mins ago
K
Field Service Engineer- Calgary, AB
Kinectrics
Calgary, AB
- Full-time
Lead or support project execution for advanced electrical testing / condition assessment primarily related to high-criticality low voltage (LV) and medium voltage (MV) electrical assets in…
Added 26 mins ago
C
Sales & Operations Execution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
…strategy into operational results. This is a unique opportunity to lead supply chain execution across a complex North American network and influence business performance at a strategic…
Added 27 mins ago
C
Warehouse & Distribution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
…and driving continuous improvement. This is an opportunity to lead warehousing and distribution across a complex North American network while influencing customer service, inventory…
Added 27 mins ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
Added 27 mins ago
Vice President, Sales, BC
Long View Systems
Vancouver, BC
Lead, coach, and inspire the sales team to achieve and exceed targets in the mid-market, corporate, and public sectors, ensuring sustainable growth and a winning culture.
Added 27 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 27 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 41 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 41 mins ago
X
VP, Communications, Brand and Marketing
Xanadu
Toronto, ON
- Full-time
Recruit, mentor, and lead a high-performing, cross-functional team spanning communications, brand, and marketing.

Staples Canada

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store standards, and conducting training for store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Retail management
Technical acumen
Multi-tasking
Prioritization
Customer engagement
Problem solving
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales management
Graphic design
Leadership
Store operations
Coaching
Training
Staples
Production
Keyholder
Promotional items
Customer experience
Team development
Operational standards

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