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Added 14 mins ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
Leader mondial dans la diversité des applications, nos outils sont utilisés dans une multitude de secteurs tels que l'automobile, l'aérospatiale, l’énergie, le transport, la fabrication…
Added 14 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Added 14 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Added 14 mins ago
AM
Mechanical Technologist
AdvanTec Marine
Calgary, AB
- $70,000 to $85,000 CAD / year
- Full-time
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Added 29 mins ago
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- Full-time
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Manager, Talent Development
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Bakery Department Supervisor - Full Time
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Vancouver, BC
- Full-time
…bakery, coffee, and juice displays. Supports the Bakery Team Leader and Associate Team Leader(s) to ensure smooth operation of the Bakery Team. All Whole Foods Market Retail jobs require…
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Relationship Manager
TD
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- Full-time
Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer
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Commercial Mortgage Group Associate
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- Full-time
The Commercial Mortgage Group (“CMG”) is an industry leader in the Canadian Commercial/ Multi-Unit Residential (MUR) mortgage market. CMG supports existing Business Banking / TD Securities…
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Commercial Director
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AB · Calgary, AB · Edmonton
- Full-time
Commercial DirectorAs a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the…
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Complete assigned duties and contribute towards a high performing casino environment that will excite and delight our players with high revenue machines placed in prime locations
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Calgary, AB · Mississauga, Ontario
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- Full-time
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As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver…
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…employees by creating a healthy, responsible and safe work environment. Novo has also been certified “Healthy Company – Elite” since 2018. We are also committed to allowing our employees to…
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Accountant II
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Develop and maintain strong working relationships within the Finance department and across the institution
Added 59 mins ago
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…power stations, tunnels and dikes. EBC is positioned as a true leader in this sector. Our range of specialized services has made our reputation in…
Added 59 mins ago
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Added 59 mins ago
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Staples Canada

Retail Print & Services Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads a team to provide exceptional customer service, drive sales, and maintain operational excellence within the print and services department. They are responsible for modeling the selling model, managing store standards, and conducting training for store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience, with prior supervisory and coaching experience preferred. Additionally, 1-2 years of experience in a print or graphic communications environment and technical proficiency with printing equipment are required.

Skills

Customer service
Team leadership
Sales execution
Print production
Graphic design principles
Coaching
Operational excellence
Staff training
Retail management
Technical acumen
Multi-tasking
Prioritization
Customer engagement
Problem solving
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer engagement
Sales management
Graphic design
Leadership
Store operations
Coaching
Training
Staples
Production
Keyholder
Promotional items
Customer experience
Team development
Operational standards

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