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Added 1 min ago
VR
Class 1 or 3 Operators
Vertex Resource Group Ltd.
Nisku, AB
- Full-time
…Straight-Vac Operators. Preference will be given to candidates with experience and valid safety…
Added 1 min ago
WF
Produce Team Member (Clerk, Floor Service) - Full Time
Whole Foods Market
Burnaby, BC
- Full-time
Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
Added 1 min ago
TO
Water and Wastewater Supervisor
Town of Georgina
Georgina, ON
- $115,929.35 to $135,620.94 CAD / year
- Full-time
…continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career. For full…
Added 1 min ago
NT
Operators
Niagara Transit
St. Catharines, ON
- Full-time
Previous customer service experience considered an asset.
Added 1 min ago
Health Care Aide (PWLCL)
Connecting Care (2000) Inc.
Cold Lake, AB
…and joining resident meals to ensure excellence in Resident experience. Foster connections that promote a sense of community and…
Added 1 min ago
Health Care Aide (PWLCL)
Connecting Care (2000) Inc.
Cold Lake, AB
…and joining resident meals to ensure excellence in Resident experience. Foster connections that promote a sense of community and…
Added 1 min ago
Warehouse Associate
Westerkirk
Calgary, AB
…Documents and identifies all discrepancies to the warehouse supervisor or team…
Added 1 min ago
Junior Graphic Designer
Sunshine Village Corporation
Calgary, AB
…Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too,…
Added 1 min ago
SPD - SW Developer Tier 3
PBS Systems
Calgary, AB
Experience with customer service and/or technical trouble shooting desired.
Added 1 min ago
SW Developer Tier 3
PBS Systems
Calgary, AB
Experience with customer service and/or technical trouble shooting desired.
Added 1 min ago
TH
Associé(e) aux ventes - Peinture (Temps partiel) Disponible en tout temps
The Home Depot
Saint-Bruno, QC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 1 min ago
TH
Spécialiste des ventes - Électroménagers (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Customer Service: Greet and engage with all customers, ensuring a positive experience and addressing inquiries.
Added 1 min ago
TH
CUSTOMER EXPERIENCE MANAGER-9 Month Contract, RED DEER
The Home Depot
Red Deer, AB
- Full-time
Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service,…
Added 1 min ago
FO
Project Manager
First Onsite - CA
Edmonton, AB
- Full-time
2+ years of experience as a Project Supervisor or in a related restoration or construction role
Added 15 mins ago
OT
Field Service Engineer / Calibration Specialist
O'Hara Technologies Inc.
Toronto, ON
- Full-time
…are non-negotiable. Our field service team is how customers experience O’Hara after the…
Added 15 mins ago
On-Call French Assessment Invigilator - Kamloops
MOSAIC
Kamloops, BC
Experience in an administrative, customer services, or education role is preferred.
Added 15 mins ago
On-Call French Assessment Invigilator - Metro Vancouver
MOSAIC
Burnaby, BC
Experience in an administrative, customer services, or education role is preferred.
Added 15 mins ago
S
Retail Key Holder
Skechers
Toronto, ON
- Part-time
Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
Added 15 mins ago
S
Retail Key Holder
Skechers
Coquitlam, BC
- Part-time
Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
Added 15 mins ago
C
Food Service Worker Full Time
Cook
Beechville, NS
- Full-time
Resolve customer concerns and relays relevant information to supervisor.
Added 15 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Guelph, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 15 mins ago
P
Sales and Operations Management Trainee
Penske
Windsor, ON
- Full-time
Internship or related work experience in a customer facing or sales role preferred
Added 30 mins ago
E
Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
Join Our Team as a Field Service Supervisor at Epiroc!
Added 30 mins ago
Supervisor, National Catastrophe Response Team
Wawanesa Insurance
AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Toronto, ON · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Supervisor, National CAT Team, is responsible for leading the development, training and day to day operations of the National CAT Response Team to ensure optimal response to catastrophe…
Added 30 mins ago
S
Customer Service Coordinator II
Seaspan
Delta, BC
- Full-time
Assists Supervisor, Customer Service in preparing and maintaining contract staff schedules and reconciling their hours worked.

Staples Canada

Retail Print & Services Supervisor

Guelph, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads the print and services team to drive sales, ensure operational excellence, and provide exceptional customer experiences. They are responsible for modeling the selling model, managing store standards, and conducting training for associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Retail management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Sales
Operations
Training
Coaching
Staples
Production
Keyholder
Promotional items
Customer engagement
Store standards
Technical acumen

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